Troubleshooting; Contacting Customer Service - Bose SL-2 Owner's Manual

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Troubleshooting

Problem
Blinking red Status
LED on either the
SL2 transmitter or
receiver
No sound or
intermittent sound
Interference with a
wireless (5.8GHz)
phone

Contacting Customer Service

For additional help in solving problems, contact Bose Customer Service. Refer to the address
sheet included in the carton.
Deutsch
What to do
• Disconnect the unit from the AC power outlet.
• Remove any possible obstruction to ventilation and reposition the unit upright with
clear space around the ventilation openings on each side. If the ventilation was
obstructed, allow the unit a few minutes to cool before reconnecting it to the AC power
outlet.
• If it continues to blink red, check the cable connection between the SL2 receiver and
the surround speakers. Make sure the connections are secure and the cable wires are
not touching each other, which can cause a short circuit. Refer to "Connecting the SL2
receiver" on page 7. Reconnect the unit to the AC power outlet.
• If it continues to blink red, unplug the unit from the power outlet and contact Bose
Customer Service. Refer to the address list included in the SL2 carton.
• Make sure the audio source is playing and the program selected includes surround
sound audio.
• Check to be sure both the SL2 transmitter and receiver power packs are properly
plugged into functioning AC power outlets. Refer to "Making the connections" on
page 6.
• Make sure that cables are properly connected to the SL2 transmitter, the Acoustimass
module, the SL2 receiver, and the surround speakers. The connectors must be
inserted securely in the jacks.
• Make sure the SL2 transmitter and receiver are no less than 6
more than 30 feet (9.2 meters) apart.
• Locate the small opening labeled Reset on the bottom of both the SL2 transmitter and
the SL2 receiver. Using a fine-pointed tool (like a straightened paper clip), press inside
the opening on the transmitter. And, within 30 seconds, in the same way press inside
the opening on the receiver.
• Move the receiver, the transmitter, or both so the transmission path between them
does not intersect with large metal objects in your room or other obstructions (like a
fish tank full of water).
• Increase the distance from each SL2 unit to the phone.
• Press the channel button on the phone (if one is provided) to choose a different
channel for phone transmissions.
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Y SL2
OUR WIRELESS SURROUND LINK
1 / feet (2 meters) and no
2
Svenska
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9