Warranty Period; Customer Service - Bose Lifestyle 30 Series II Owner's Manual

Problem
Remote control
is inconsistent
or does not work
Unit turns on
and off by itself,
or behaves erratically
Radio does not work
CD does not play
FM sound is distorted
FM sound is noisy in
surround mode
Sound is distorted
No tape, CD, VCR,
or TV sound
AM199736_06_V.pdf
What to do
• Check batteries and their polarity (+ and –). See page 17.
• Operate the remote control closer to the music center.
• Move the remote (or the music center) a few feet to avoid an area of "dead spots." See
note on page 19.
• Make sure the audio input cable is firmly seated, uncoiled, and extended as much as
possible.
• Make sure the remote control and music center house codes match. Follow steps 4-8 on
page 32 to match the house code settings.
• Change the house code setting to prevent signals from conflicting with another nearby
®
Lifestyle system. See page 32 for instructions on setting the house code.
• Make sure antennas are connected properly.
• Move AM antenna at least 20 inches (50 cm) from the music center.
• Adjust antenna position to improve reception.
• AM antenna must be upright.
• Move antennas farther from TV or other electronic equipment.
• You may be in an area of weak signal coverage.
• Check to see if the play symbol
• After pressing the CD key, wait a few seconds before pressing PLAY.
• Make sure the magazine is properly inserted.
• Check to see if there is a disc in the magazine, label-side up. Display shows a flashing box
for a disc that is label-side down or cannot be read.
• Eject the magazine and try loading the CD again.
• There may be dirt or dust on the CD. Clean the CD. See Figure 33 on page 33.
• The disc may be defective. Try another disc.
• A display message "E01" indicates a mechanical error. Unplug the music center. Reconnect
power and try again. If "E01" reappears, call Bose
for listings).
• Adjust antenna position to reduce interference.
• Weak FM stations will produce static in the surround speakers. Press the STEREO
(2-speaker) button to minimize noise.
STEREO
• Make sure speaker cables are not damaged and the connections are secure.
• Reduce the output level from any external components connected to the music center.
• Check the connections.
• Make sure the component is turned on.
• Refer to the component owner's manual.

Warranty period

®
The Bose Lifestyle 30 system is covered by a limited 1-year transferable warranty. Details of
the warranty are provided on the warranty card that came with your system. Please fill out the
information section on the card and mail it to Bose.

Customer service

For additional help in solving problems, contact Bose customer service. See the inside back
cover for Bose Corporation customer service offices and phone numbers.
October 29, 2001
Maintaining Your Lifestyle
in the display is lit.
®
customer service (see inside back cover
®
30 System
35