Brother MFC-230C User Manual
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Brother MFC-230C User Manual

Brother MFC-230C User Manual

Brother industries, ltd. printer user's guide
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USER'S GUIDE
MFC-230C

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  • Page 1 USER’S GUIDE MFC-230C...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 4 For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.

  • Page 5: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

  • Page 6: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 7 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
  • Page 8 PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
  • Page 9 Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.

  • Page 10: Table Of Contents

    Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the Software User’s Guide ...2 Viewing Documentation ...3 Accessing Brother Support (For Windows MFC-230C Control panel overview...6 Loading documents and paper Loading documents ...8 Using the scanner glass ...8 Scannable area ...8...
  • Page 11 Section II Fax Sending a fax Entering Fax mode ...24 Faxing from the scanner glass ...24 Faxing A4 size documents from the scanner glass ... 25 Color fax transmission ... 25 Canceling a fax in progress ...25 Broadcasting (Black & White only) ...25 Canceling a Broadcast in progress...
  • Page 12 Multi-line connections (PBX) ...40 External and extension telephones...41 Connecting an external or extension telephone ...41 Using external and extension telephones...41 Using a non-Brother cordless external telephone ...41 Using remote codes...42 Dialing and storing numbers How to Dial ...43 Manual dialing ...43 Speed Dialing ...43...
  • Page 13 Section IV Walk-up Photo Printing PhotoCapture Center memory drive PhotoCapture Center Printing from a USB Flash memory drive without a PC ... 58 Using PhotoCapture Center Using a USB Flash memory drive ... 58 USB Flash memory drive folder structure...58 Getting started ...59 How to print from a USB Flash memory drive ...
  • Page 14 Section VI Appendixes Safety and Legal Choosing a location ...72 To use the machine safely ...73 Important safety instructions...77 Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) ...78 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ...80 Industry Canada Compliance Statement (Canada only) ...80...
  • Page 15 Specifications General... 113 Print media... 115 Fax... 116 Copy ... 117 PhotoCapture Center PictBridge ...119 Scanner ... 119 Printer ... 120 Interfaces ... 120 Computer requirements ...121 Consumable items ... 122 Glossary Index ® ...118 xiii...
  • Page 17 Section I General General Information Loading documents and paper General setup Security features...

  • Page 18: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 19: Viewing Documentation

    User’s Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. If the model name screen appears, click your model name.
  • Page 20 Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application. Viewing Documentation (For Macintosh Turn on your Macintosh Brother CD-ROM into your CD-ROM drive. The following window will appear. ® 2000 Double-click the Documentation icon. Double-click your language folder.

  • Page 21: Accessing Brother Support (For Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on For Customer Service on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home...

  • Page 22: Mfc-230C Control Panel Overview

    Chapter 1 MFC-230C Control panel overview 1 Fax keys Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers. Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.
  • Page 23 6 Start keys: Color Start Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software). Black Start Lets you start sending faxes or making copies in black &...

  • Page 24: Loading Documents And Paper

    Loading documents and paper Loading documents Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.

  • Page 25: Acceptable Paper And Other Media

    ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu (See Paper Type on page 18). When you print on Brother photo paper, load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on the instruction sheet.

  • Page 26: Handling And Using Media

    Chapter 2 Handling and using media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. The coated side of photo paper is shiny. Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.

  • Page 27: Choosing The Right Media

    Choosing the right media Paper type and size for each operation Paper Type Paper Size 8 1/2 × 11 in. (216 × 279 mm) Cut Sheet Letter 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 × 14 in. (216 × 356 mm) Legal Executive 7 1/4 ×...
  • Page 28 Chapter 2 Paper weight, thickness and capacity Paper Type Weight Plain Paper 17 to 32 lb (64 to 120 g/m Sheet Inkjet Paper 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 58 lb (Up to 220 g/m Photo 4"...

  • Page 29: Loading Paper And Other Media

    Loading paper and other media If the paper support flap is open, close it, and then pull the paper tray completely out of the machine. Lift the output paper tray cover (1). Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size.

  • Page 30: Loading Envelopes And Post Cards

    Chapter 2 Gently adjust the paper side guides with both hands to the paper. Make sure the paper side guides touch the sides of the paper. Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.
  • Page 31 CAUTION Do not use any of the following types of envelopes, as they will cause paper feed problems: • That are of a baggy construction. • That are embossed (have raised writing on them). • That have clasps or staples. •...

  • Page 32: Removing Small Printouts From The Machine

    Chapter 2 Removing small printouts from the machine When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

  • Page 33: General Setup

    General setup On/Off key When the machine is idle, you can turn it on and off by pressing the On/Off key. Note If you have connected an external telephone or TAD, it is always available. Turning the machine off Press and hold down the On/Off key. The LCD will show Shutting Down.

  • Page 34: Mode Timer

    To get the best print quality, set the machine for the type of paper you are using. Press Menu, 1, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. Press Stop/Exit.

  • Page 35: Volume Settings

    Volume Settings Ring Volume You can choose a range of ring volume levels, from High to Off. While in Fax mode , press to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.

  • Page 36: Automatic Daylight Savings Time

    Chapter 3 Automatic Daylight Savings Time You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.

  • Page 37: Security Features

    Scanning PhotoCapture Operation from Control panel Note If you forget the TX Lock password, please call Brother Customer Service. Setting and changing the TX lock password Note If you have already set the password, you will not need to set it again.

  • Page 38: Turning The Tx Lock On/Off

    Chapter 4 Turning the TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 39 Section II Sending a fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Printing Reports...

  • Page 40: Sending A Fax

    Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. The LCD will show the new job number and the memory available.The number of pages you can scan into the memory will vary depending on the data that is printed on them. Faxing from the scanner glass You can use the scanner glass to fax pages of a book one at a time.

  • Page 41: Faxing A4 Size Documents From The Scanner Glass

    Faxing A4 size documents from the scanner glass When documents are A4 size, you need to set Scan Size to A4. If you do not, the bottom portion of the faxes will be missing. Make sure you are in Fax mode Press Menu, 2, 2, 0.

  • Page 42: Canceling A Broadcast In Progress

    Chapter 5 Canceling a Broadcast in progress Press Menu, 2, 4. The LCD will show the fax number being dialed. Press OK. The LCD will show the job number: XXXXXXXX 1.Clear 2.Exit Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear To cancel the Broadcast, press 1.

  • Page 43: Contrast

    Contrast If your document is very light or very dark, you may want to change the contrast. Use Light when sending a light document. Use Dark when sending a dark document. Make sure you are in Fax mode Load your document. Press Menu, 2, 2, 1.

  • Page 44: Dual Access (Black & White Only)

    Chapter 5 Dual access (Black & White only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will vary depending on the data that is printed on them.

  • Page 45: Checking And Canceling Waiting Jobs

    Checking and canceling waiting jobs You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.) Press Menu, 2, 4. Any waiting jobs appear on the LCD. Do one of the following: Press a or b to scroll through the jobs and choose the job you want to...

  • Page 46: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone subscriber services you have on your line. Choosing the Receive Mode The diagram below will help you choose the correct mode. For more detailed information on the receive modes see Using receive modes on page 31 and Receive mode settings on page 32.

  • Page 47: Using Receive Modes

    Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes see Ring Delay on page 32. Fax only Fax only mode will automatically answer every call. If the call is a fax your machine will receive it.

  • Page 48: Receive Mode Settings

    Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the ring delay setting of 4.

  • Page 49: Additional Receiving Operations

    Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).

  • Page 50: Telephone Services And External Devices

    Telephone Services and External devices Voice Operations Tone or pulse (Canada only) If you are using an external telephone and have a pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.

  • Page 51: Telephone Services

    If you have Voice Mail on your telephone line, please read the following carefully. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as RingMaster, Smart Ring, Teen Ring, Indent-A-Call, Data Ident-A-Call, Ident-A-Ring, SimpleBiz Fax &...

  • Page 52: Turning Off Distinctive Ring

    Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Rings...

  • Page 53: Caller Id

    Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available).

  • Page 54: Connecting An External Tad (Telephone Answering Device)

    Chapter 7 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones.

  • Page 55: Recording An Outgoing Message (Ogm) On An External Tad

    Set the TAD to answer calls. Set the Receive Mode to External TAD. (See Choosing the Receive Mode on page 30.) Recording an outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

  • Page 56: Multi-Line Connections (Pbx)

    Chapter 7 Triplex Adapter RJ14 RJ11 RJ14 Installing machine, external two-line TAD and two-line telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.

  • Page 57: External And Extension Telephones

    (See Easy Receive on page 32.) Using a non-Brother cordless external telephone If your non-brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

  • Page 58: Using Remote Codes

    Chapter 7 Using remote codes Fax Receive Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialing the Fax Receive Code l 5 1. Wait for the chirping sounds then replace the handset.

  • Page 59: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax number. Speed Dialing Press Speed Dial. Press OK and the # (pound) key, and then the two digit Speed Dial number. Note If the LCD shows Not Registered when you enter a Speed Dial number, a number has not been stored at this location.

  • Page 60: Fax Redial

    Chapter 8 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to the last number dialed, you can save time by pressing Redial/Pause and Black Start or Color Start.

  • Page 61: Storing A Pause

    Storing a pause Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause. Storing Speed Dial numbers You can store up to 40 2-digit Speed Dial locations with a name.

  • Page 62: Dialing Access Codes And Credit Card Numbers

    Chapter 8 Use the dial pad to enter the two-digit Speed Dial number where you want to store Group. Press OK. Use the dial pad to enter a Group number (1 to 6). Press OK. Setup Group:G0_ To add Speed Dial numbers follow the instructions below: For example, for Speed Dial numbers 05 and 09.

  • Page 63: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 64: Reports

    Chapter 9 Reports The following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the Speed Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes.

  • Page 65: Section Iii Copy

    Section III Copy Making copies...

  • Page 66: Making Copies

    Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (Mode Timer on page 18.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality...

  • Page 67: Copy Options

    Normal Fast Best 50%/69%/78%/ 83%/93%/97%/ 100%/104%/ 142%/186%/ 198%/200%/ Custom(25-400%) Inkjet Paper Brother Photo Other Photo Transparency Legal 4"(W)x 6"(H) 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster(3 x 3) (01 - 99)

  • Page 68: Changing Copy Quality

    Chapter 10 Changing copy quality You can choose from a range of quality settings. The default setting is Normal. To temporarily change the quality setting, follow the instruction below: Press Normal Normal is the recommended mode for ordinary printouts. This produces good copy quality with good copy speed.

  • Page 69: Making N In 1 Copies Or A Poster

    Press Copy Options and a or b to choose Enlarge/Reduce. Press OK. Do one of the following: Press a or b to choose the enlargement or reduction ratio you want. Press OK. Press a or b to choose Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%.
  • Page 70 Chapter 10 After the machine scans the page, press 1 to scan the next page. Next Page? 1.Yes 2.No Place the next document on the scanner glass. Press OK. Repeat g and h for each page of the layout. Set Next Page Then Press OK After all the pages have been scanned, press 2 in g to finish.

  • Page 71: Adjusting Brightness, Contrast And Color

    Adjusting Brightness, Contrast and Color Brightness To temporarily change the brightness setting, follow the instructions below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Copy Options and a or b to choose Brightness.

  • Page 72: Paper Options

    Press Copy Options and a or b to choose Paper Type. Press OK. Press a or b to choose the type of paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency). Press OK. Press Black Start or Color Start. Note To change the default paper type setting see Paper Type on page 18.

  • Page 73: Section Iv Walk-Up Photo Printing

    Section IV Walk-up Photo Printing PhotoCapture Center®: Printing photos from a USB Flash memory drive Printing photos from a camera...

  • Page 74: Memory Drive

    Macintosh in the Software User's Guide on the CD-ROM.) Using a USB Flash memory drive Your Brother machine has a USB direct interface for use with a USB Flash memory drive. 22 mm or less USB Flash memory drive ®...

  • Page 75: Getting Started

    PhotoCapture Center Getting started Firmly put a USB Flash memory drive into the USB direct interface. 1 USB Flash memory drive CAUTION The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard.

  • Page 76: How To Print From A Usb Flash Memory Drive

    Press a or b to choose Print Index. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press a or b to choose the paper size you are using, Letter or A4.

  • Page 77: Printing Images

    If you have already chosen your settings, press Color Start. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. ® : Printing photos from a USB Flash memory drive Press a or b to choose the paper size you are using, Letter, A4, 4"x 6"...

  • Page 78: Dpof Printing

    Press a or b to choose DPOF Print:Yes. Press OK. Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press a or b to choose the paper size you are using, Letter, A4, 4"x 6"...

  • Page 79: Photocapture Center ® Print Settings

    Press OK. Press Stop/Exit. Paper Options Paper Type Press Menu, 4, 2. Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. Press Stop/Exit. Paper Size Press Menu, 4, 3. Press a or b to choose the paper size you are using, Letter, A4, 4"x 6"...

  • Page 80: Cropping

    USB Flash memory drive that is not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com.) This message will also appear if you connect a broken device to the USB direct interface.

  • Page 81: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.

  • Page 82: Printing Images

    Chapter 12 Printing Images Note Remove a USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.

  • Page 83: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Printing photos directly from a digital camera (without PictBridge) If your camera supports the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 65.

  • Page 84: Understanding The Error Messages

    Chapter 12 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are using PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 85: Section V Software

    Section V Software Software features...

  • Page 86: Software Features

    (For Windows Note If you have not installed the software, see Viewing Documentation on page 3. From the Start menu, point to Brother, MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
  • Page 87 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 88: Safety And Legal

    • Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless telephones.

  • Page 89: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 90 DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
  • Page 91 Doing this may cause a fire or electrical shock. If the machine becomes hot, releases smoke, or generates any strong smells, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside the machine, immediately turn off the power switch and unplug the machine from the AC power outlet.
  • Page 92 WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.

  • Page 93: Important Safety Instructions

    In USA: 1-800-284-4357 In Canada: 1-877-BROTHER (See Brother numbers on page i.) 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 94: Standard Telephone And Fcc Notices (These Notices Are In Effect On Models Sold And Used In The United States Only.)

    If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed, adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
  • Page 95 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 96: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    Call the dealer or an experienced radio/TV technician for help. IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 97: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 98: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2007 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.

  • Page 99: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 100 Printing (Continued) Difficulty White horizontal lines appear in text or graphics. The machine prints blank pages. Characters and lines are stacked. Printed text or images are skewed. Smudged stain at the top center of the printed page. Printing appears dirty or ink seems to run.

  • Page 101: Printing Received Faxes

    Printing (Continued) Difficulty The machine cannot print full pages of a document. Out of Memory message occurs. Printing Received Faxes Difficulty Condensed print and white streaks across the page or the top and bottom of sentences are cut off. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the Received color fax prints only in black and white.

  • Page 102: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and it signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 103 If you see vertical streaks on copies, clean the scanner. (See Cleaning the scanner on page 97.) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In PaperPort™ 11SE with OCR, click File, Scan and choose the Brother TWAIN/WIA driver.

  • Page 104: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 105 Error Message Cause The machine has a mechanical Init Unable problem. —OR— A foreign object such as a clip or ripped paper is in the machine. One or more of the ink cartridges is Ink Empty empty. The machine will stop all print operations.
  • Page 106 Error Message Cause No Response/Busy The number you dialed does not answer or is busy. Not Registered You tried to access a Speed Dial number that is not programmed. The machine's memory is full. Out of Memory Paper is jammed in the machine. Paper Jam The machine has a mechanical Print Unable...

  • Page 107: Transferring Your Faxes Or Fax Journal Report

    Please Disconnect has been connected to the USB USB Device. direct interface. For more information, visit us at http://solutions.brother.com. Transferring your faxes or Fax Journal report If the LCD shows: Clean Unable XX Init Unable XX...

  • Page 108: Printer Jam Or Paper Jam

    Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine. Pull the paper tray (1) out of the machine. Pull out the jammed paper (1). Reset the machine by lifting the scanner cover from the front of the machine and then close it.
  • Page 109 Lift the scanner cover (1) from the front side of the machine until it locks securely into the open position. Make sure that there is no jammed paper left in the corners of the machine. Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

  • Page 110: Dial Tone

    Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. Press Menu, 0, 5. Press a or b to choose Detection or No Detection. Press OK. Press Stop/Exit. Telephone line interference If you are having problems sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the Equalization for compatibility...
  • Page 111 • If the LCD shows No Cartridge after you install the ink cartridge, check that the ink cartridges are installed properly. WARNING If ink gets in your eyes, wash them out with water at once and call a doctor if you are concerned. brother...

  • Page 112: Cleaning The Outside Of The Machine

    DO NOT dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.

  • Page 113: Cleaning The Scanner

    Wipe the inside and outside of the paper tray with a soft cloth to remove dust. Close the output paper tray cover and put the paper tray firmly back in the machine. Cleaning the scanner Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass...

  • Page 114: Cleaning The Paper Pick-Up Roller

    Cleaning the paper pick-up roller Pull the paper tray completely out of the machine. Unplug the machine from the AC power outlet and remove the Jam Clear Cover (1). CAUTION DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jams.

  • Page 115: Checking The Print Quality

    Note If you clean the print head at least five times and the print has not improved, call Brother Customer Service (See Brother numbers on page i). Checking the print quality If faded or streaked colors and text appear on your output, some of the nozzles may be clogged.

  • Page 116: Checking The Print Alignment

    If ink is still missing, call Brother Customer Service (see Brother numbers on page i). CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 117: Checking The Ink Volume

    Checking the ink volume You can check the ink that is left in the cartridge. Press Ink. Press a or b to choose Ink Volume. Press OK. The LCD shows the ink volume. Press a or b to choose the color you want to check.

  • Page 118: Packing And Shipping The Machine

    Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. CAUTION It is important to allow the machine to ‘park’ the print head after a print job.
  • Page 119 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 120: C Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 121 Press OK when that option appears on the LCD. The LCD will then show the next menu level. Press a or b to scroll to your next menu selection. Press OK. When you finish setting an option, the LCD shows Accepted. Press Stop/Exit.

  • Page 122: Menu Table

    Menu Selections Options — 0 Sec 30 Secs 1 Min 2 Mins* 5 Mins — Plain Paper* Inkjet Paper Brother Photo Other Photo Transparency — Letter* Legal 4"x 6" to accept to exit Descriptions Page Sets the time to return to Fax mode.
  • Page 123 Main Menu Submenu Menu Selections 1.General Setup 4.Volume 1.Ring (Continued) 2.Beeper 3.Speaker 5.Auto Daylight — — 6.On/Off Setting 7.LCD Contrast — 2.Fax 1.Setup Receive 1.Ring Delay (In Fax mode only) 2.F/T Ring Time 3.Easy Receive 4.Remote Codes 5.Auto Reduction The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions...
  • Page 124 Main Menu Submenu 2.Fax 2.Setup Send (Continued) (In Fax mode only) 3.Report Setting 4.Remaining Jobs 0.Miscellaneous 1.TX Lock The factory settings are shown in Bold with an asterisk. Menu Selections Options 1.Contrast Auto* Light Dark 2.Fax Resolution Standard* Fine S.Fine Photo 3.Real Time TX Next Fax Only...
  • Page 125 Main Menu Submenu Menu Selections 2.Fax 0.Miscellaneous 3.Distinctive (Continued) (Continued) 4.Caller ID — 3.Copy 1.Quality — 2.Brightness — 3.Contrast 4.Color Adjust 1.Red 2.Green 3.Blue The factory settings are shown in Bold with an asterisk. Menu and Features Options Descriptions Uses the Telephone Off* Company’s Distinctive Set (On)
  • Page 126 7.Cropping 8.Borderless The factory settings are shown in Bold with an asterisk. Menu Selections Options Normal Photo* — Plain Paper Inkjet Paper Brother Photo Other Photo* — Letter 4"x 6"* 5"x 7" — 4"x 3" 5"x 3.5" 6"x 4"* 7"x 5"...
  • Page 127 Main Menu Submenu Menu Selections 5.Print Reports 1.Transmission — — 2.Help List — 3.Quick Dial 4.Fax Journal — 5.User Settings — — 6.Machine Info. 1.Serial No. — 0.Initial Setup 1.Receive Mode — 2.Date&Time — 3.Station ID — 4.Tone/Pulse (Canada only) —...

  • Page 128: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 129: D Specifications

    Specifications General Memory Capacity Paper Tray Printer Type Print Method LCD (liquid crystal display) 16 characters × 1line Power Source Power Consumption 16 MB 100 Sheets [20 lb (80 g/m Ink Jet Piezo with 94 × 1 nozzle Black: Piezo with 94 × 3 nozzles Color: AC 100 to 120V 50/60Hz Off Mode:...
  • Page 130 Dimensions 5.9 in. (150 mm) 15.7 in. (398 mm) Weight 15.9 lb (7.2 kg) Noise Operating: Temperature Operating: Best Print Quality: Humidity Operating: Best Print Quality: This depends on printing conditions. 14.2 in. (360 mm) 13.8 in. (351 mm) 17.4 in. (443 mm) 50 dB or less 50°...

  • Page 131: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 11. Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper...

  • Page 132: Fax

    Out of Paper Reception Black & White only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 133: Copy

    Copy Speed Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document. Yes/Yes Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Height: Max. 11.7 in. (297 mm) Copy Width: Max.

  • Page 134: Photocapture Center

    PhotoCapture Center Available Media Resolution File Extension (Media Format) (Image Format) Number of Files Folder Borderless USB Flash memory drive is not included. USB 2.0 standard USB Mass Storage Class from 16 MB to 8 GB Support format: FAT 12/FAT16/FAT32 Progressive JPEG format is not supported.

  • Page 135: Pictbridge

    XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001 Visit http://www.cipa.jp/pictbridge for more information...

  • Page 136: Printer

    2000 Professional/XP/XP Professional x64 Edition/Windows Vista™/Windows Vista™ x64 Edition driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 600 dpi 600 ×...

  • Page 137: Computer Requirements

    2000 and SP2 or higher for ® ® Presto! PageManager on the CD-ROM supports Mac OS X 10.3.9 or higher. For Mac OS ® X 10.2.4-10.3.8 Presto! PageManager available as a download from the Brother Solutions Center. Supported Minimum Interface Functions Processor Printing, ® Intel...

  • Page 138: Consumable Items

    Consumables <Yellow> LC51Y What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful“and “long lasting”...

  • Page 139: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Auto Reduction Reduces the size of incoming faxes. Automatic Redial A feature that enables your machine to...
  • Page 140 A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 141 Pause Allows you to place a 3.5 second delay in the dialing sequence stored on Speed Dial numbers. Press Redial/Pause as many times as needed for longer pauses. Photo resolution (B&W only) A resolution setting that uses varying shades of gray for the best representation of photographs.
  • Page 142 User Settings A printed report that shows the current settings of the machine.

  • Page 143: Index

    Easy Receive ...32 Broadcasting ...25 setting up Groups for ...45 Brother accessories and supplies ... iii Brother numbers ... i Customer Service ... i FAQs (frequently asked questions) ... i fax back system ... ii product support ... i service centers (Canada) ... ii service centers (USA) ...
  • Page 144 Error messages on LCD ...88 Comm. Error ...88 Init. Unable ...89 Ink Empty ...89 Near Empty ...89 No Paper Fed ...89 Not Registered ...43 Out of Memory ... 28 Print Unable ...90 Scan Unable ...90 Extension telephone, using ...42 External telephone, connecting ...41 Fax codes changing ...42 Fax Receive Code ...
  • Page 145 ® Macintosh See Software User's Guide on the CD-ROM..Maintenance, routine ...94 replacing ink cartridges ...94 Manual dialing ...43 receive ...30 transmission ...29 Memory Storage ...104 Menu Table ...104 Mode, entering Copy ...50 Fax ...24 PhotoCapture ... 6 Scan ... 6 Multi-line connections (PBX) ...40 Out of Memory message ...
  • Page 146 Reports ...47 Caller ID List ...37 Fax Journal ...48 Journal Period ...47 Help List ...48 how to print ...48 Quick Dial List ...48 Transmission Verification ... 47 User Settings ...48 Resolution copy ...117 fax ...116 print ...120 scan ...119 setting for next fax ...27 Ring Delay, setting ...32 RingMaster ...35 Safety Instructions ...77...
  • Page 147 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 148 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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