FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
Do not carry the machine by holding the scanner cover. Most of the illustrations in this User’s Guide show the MFC-215C. Do not handle the plug with wet hands. Doing this might cause an electrical shock.
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WARNING ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 35°C. Caution ■...
Quick Reference Guide Sending Monochrome Faxes Automatic Transmission Sending from the ADF (MFC-425CN only) If it is not illuminated in green, press Load your document. Enter the fax number using Speed-Dial, Search or the dial pad. Mono Start Press Sending from the scanner glass If it is not illuminated in green, press...
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Dialling operations Speed-Dialling If it is not illuminated in green, press Load your document. Search/Speed Press Dial , press , and then press the two-digit Speed-Dial number. Mono Start Press Colour Start Using Search If it is not illuminated in green, press Load your document.
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PC-Fax Receiving and Network are not available for MFC-215C. To view Documentation (For Windows From the Start menu, select Brother, MFL Pro Suite MFC-XXXX (Where XXXX is your model name) from the Programs Group, and then select User’s Guide. —OR—...
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Click the documentation you want to read. ■ Quick Setup Guide: Setup and Software Installation Instructions ■ User’s Guide (3 manuals): User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide (MFC-425CN only) ■ ® PaperPort User’s Guide: Document Management Software How to find Scanning instructions There are several ways you can scan documents.
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Network Scanning (MFC-425CN only) (For Mac OS greater) on page 11-1 ® Presto! PageManager ■ Instructions for scanning directly from Presto! ® . Insert the Brother CD-ROM labelled (Mac OS ® X 10.2.4 or greater) ® X 10.2.4 or greater) on page 10-1 ® User’s Guide ®...
Table of Contents Introduction ... 1-1 Using this Guide ... 1-1 Finding information ... 1-1 Symbols used in this Guide ... 1-1 Control panel overview ... 1-2 Turning the machine to Power Save condition ... 1-4 Power Save Setting ... 1-5 Load documents ...
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Setting the Paper Size ... 2-5 Setting the Ring Volume ... 2-5 Setting the Beeper Volume... 2-5 Setting the Speaker Volume ... 2-6 Turning on Automatic Daylight Savings Time... 2-6 Setting the LCD Contrast... 2-6 Setup Send ...3-1 How to enter Fax mode ... 3-1 How to dial ...
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Turning TX Lock off ... 3-17 Faxing letter size documents from the scanner glass ... 3-17 Setup Receive ... 4-1 Basic receiving operations... 4-1 Choosing the Receive Mode ... 4-1 To select or change your Receive Mode ... 4-2 Setting the Ring Delay ... 4-2 Setting the F/T Ring Time (Fax/Tel mode only)...
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Retrieving fax messages ... 6-8 Changing your Fax Forwarding number ... 6-8 Printing reports ... 7-1 Fax settings and activity ... 7-1 Customizing the Transmission Verification Report ... 7-1 Setting the Journal Period ... 7-2 Printing reports ... 7-3 How to print a report ... 7-3 Making copies ...
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Adjusting brightness ... 9-10 Adjusting contrast ... 9-10 Colour enhancement (MFC-425CN only) ... 9-10 Cropping... 9-12 Borderless ... 9-12 Scan to Card (MFC-425CN only) ... 9-13 Changing the default quality ... 9-14 Changing the default black & white file format ... 9-14 Changing the default colour file format...
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Routine maintenance... 12-23 Cleaning the scanner... 12-23 Cleaning the machine printer platen ... 12-24 Cleaning the Paper Pick-up Roller... 12-25 Replacing the ink cartridges ... 12-26 Appendix A ... A-1 Telephone services... A-1 BT Call Sign (For U.K. Only)... A-1 To enable the machine to work with Advanced receiving operations...
Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide.
Control panel overview Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers. Tel/R This key is used to have a telephone conversation after picking up the external handset in F/T pseudo-ringing. Also, use this key to transfer a call to another extension when it is connected to a PBX.
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Colour Start Lets you start sending faxes or make copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter2 software). < Stop/Exit Stops an operation or exits from the menu.
Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by Power Save pressing the will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-5.
Load documents You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) or from the scanner glass. Using the ADF (Automatic Document Feeder) (MFC-425CN only) The ADF can hold up to 10 pages and feeds each sheet individually. Use standard (80 g/m putting them in the ADF.
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Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Unfold the ADF Document Output Support Flap. DO NOT pull on the document while it is feeding.
Using the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. Documents can be up to 216 mm wide and 297 mm long. To use the scanner glass, the ADF must be empty. Lift the document cover.
The surface may not be completely dry and may stain your fingers. Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.
Handling and using special paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. ■ The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side.
Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies * Up to 50 sheets for Legal size paper (80 g/m * Up to 100 sheets of 80 g/m Paper capacity of the output paper tray Output Paper Up to 25 sheets of 80 g/m...
Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper 1Top Cut Sheet 3 mm (0 mm)* Envelopes 12 mm *1 When you set the Borderless feature to On.
How to load paper, envelopes and post cards To load paper or other media Pull the paper tray completely out of the machine and remove the output paper tray. Press and slide the paper side guide to fit the paper width. Paper Side Guide Pull out the paper support and unfold the paper support flap.
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Fan the stack of paper well to avoid paper jams and mis-feeds. Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark.
To load envelopes ■ Use envelopes that weigh from 75-95 g/m ■ Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: ■...
Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap.
Call Minder will stop your machine from receiving faxes. If you set Call Minder and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first.
Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Colour Start and they will continue for about 60 seconds after dialling.
ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardized format, i.e. in accordance with the following strict sequence: ■...
Setting the Phone Line Type If you are connecting the machine to a line that features a PBX or ISDN to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps. Menu/Set Press Press...
General Setup Setting the Mode Timer The machine has four temporary mode keys on the control panel: PhotoCapture, Copy, Fax and Scan. You can change the number of seconds or minutes the machine takes after the last Copy, Scan or PhotoCapture operation before it returns to Fax mode.
Setting the Paper Size You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal and A4. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax on the page.
Setting the Speaker Volume You can adjust the machine’s one-way speaker volume. Menu/Set Press Press to select Low, Med, High or Off. ▲ ▼ Menu/Set Press Stop/Exit Press Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time.
Setup Send How to enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number.
Speed-Dialling Search/Speed Dial Press number. (See Storing Speed-Dial numbers on page 5-1.) If the LCD shows Not Registered when you enter the Speed-Dial number, a number has not been stored for it. Search You can search for names you have stored in the Speed-Dial Search/Speed Dial memories.
How to Fax Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off).
Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to A4 size. If it is not illuminated in green, press Load your document on the scanner glass. Dial the fax number.
Dial the fax number you want to call. (See How to dial on page 3-1.) Mono Start Press For MFC-215C, go to step 4 on page 3-4. Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax.
Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer (MFC-425CN only), polling transmission (MFC-425CN only) or real time transmission. If it is not illuminated in green, press After each setting is accepted, the LCD will ask if you want to enter more settings: Press...
Fax Resolution Fax Resolution You can use the temporarily (for this fax only). In Fax mode Fax Resolution Menu/Set press —OR— You can change the default setting: If it is not illuminated in green, press Load your document. Menu/Set Press Press to select the resolution you want.
Dual Access (Monochrome only) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access. However, to send a colour fax, the machine will send the document in real time (even if Real Time TX is Off).
Real Time TX to On for all documents for the next fax only. Sending in real time for all faxes If it is not illuminated in green, press For MFC-215C, press For MFC-425CN, press Press ▲ or ▼ to select On (or Off).
Checking job status Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.) For MFC-215C, press For MFC-425CN, press If you have more than one job waiting, press through the list.
Advanced sending operations Broadcasting (Monochrome only) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. Menu/Set Press between each of the numbers.
■ If you did not use up any of the numbers for Groups, access codes or credit card numbers, you can ‘broadcast’ faxes to as many as 70 (MFC-215C) or 130 (MFC-425CN) different numbers. ■ The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting.
Delayed Fax (Monochrome only) (MFC-425CN only) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step 4. If it is not illuminated in green, press Load your document.
Cancelling a job menu setting. (See Cancelling a waiting job on page 3-10.) You can use Secure Polling only with another Brother fax machine. SETUP SEND 3 - 14...
TX Lock TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On the following operations are available: ■ Receiving faxes ■ Fax Forwarding (If Fax Forwarding was already On) (MFC-425CN only) ■ Remote Retrieval (If Fax Storage was already On) (MFC-425CN only) While TX Lock is On the following operations are NOT available: ■...
Setting up the password If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance. Menu/Set Press Enter a 4-digit number for the password. Menu/Set Press If the LCD shows Verify:, re-enter the password. Menu/Set...
Turning TX Lock off Menu/Set Press Enter the registered 4-digit password. Menu/Set Press TX lock is automatically turned off. If you enter the wrong Password, the LCD shows Wrong Password and stays offline. The machine will stay in TX Lock Mode until the registered password is entered.
Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. How it works The machine Fax Only automatically answers (automatic receive) every call as a fax. The machine controls the Fax/Tel line and automatically...
To select or change your Receive Mode If it is not illuminated in green, press Menu/Set Press Press to select Fax Only, Fax/Tel, External TAD or ▲ ▼ Manual. Menu/Set Press Stop/Exit Press Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode.
Setting the F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine prints the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
Fax Detect When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
Printing a reduced incoming fax (Auto Reduction) If you choose On, the machine automatically reduces an incoming fax to fit on one page of A4, Letter or Legal size paper. The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting ( If it is not illuminated in green, press Menu/Set...
Reception into memory (Monochrome only) As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed; please put some paper in the paper tray. (See How to load paper, envelopes and post cards on page 1-14.) If the Memory Receive is On at this time...
Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu/Set Press Press to select Secure. ▲ ▼ Menu/Set Press Enter a four-digit secure code.
Sequential Polling The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterwards, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu/Set Press Press to choose Standard, Secure or Timer.
20 Speed-Dial numbers and the MFC-425CN can store 80 numbers. Menu/Set Press Use the dial pad to enter a two-digit Speed-Dial location number (01-20 for MFC-215C, 01-80 for MFC-425CN). (For example, press Menu/Set Press Enter the phone or fax number (up to 20 digits).
Changing Speed-Dial numbers If you try to store a Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored number.
Then, you can combine them into a Group. Each Group uses up a Speed-Dial number. You can have up to six Groups, or you can assign up to 19 numbers (MFC-215C) or up to 79 numbers (MFC-425CN) to one large Group.
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Menu/Set Press Group. Use the dial pad and the chart on page B-11 to enter a name for the Group. Menu/Set Press (For example, type NEW CLIENTS). Stop/Exit Press You can print a list of all the Speed-Dial numbers. Group numbers will be marked in the GROUP column.
Dialling options For information on how to dial, see How to dial on page 3-1. Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination.
Remote Fax Options (MFC-425CN only) (Monochrome only) Setting up Fax Forwarding When you select Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you’ve programmed and forward the fax message. Menu/Set Press Press...
Setting Fax Storage If you select Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. Menu/Set Press Press to select Fax Storage. ▲...
Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details See Brother PC-FAX software on page 6-1 in Software User’s Guide on the CD-ROM.)
Turning off Remote Fax Options Menu/Set Press Press ▲ ▼ to select Off. Menu/Set Press If you set the remote fax options to Off and received faxes are left in your machine’s memory, further LCD messages appear after Step 3. (See Changing Remote Fax Options Stop/Exit Press...
Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press Enter a three-digit code using numbers...
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by two short beeps and you must enter a remote command. Remote commands Change the Fax Forwarding or Fax Storage settings...
Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine. Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by beep, you have messages.
Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press —OR— Menu/Set Press Customizing the Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax.
Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can print the report by following the steps on the next page. The default setting is Every 50 Faxes.
Following reports are available: 1.XMIT Verify 2.Help List 3.Quick-Dial 4.Fax Journal 5.User Settings 6.Network Config (MFC-425CN only) How to print a report For MFC-215C, press For MFC-425CN, press Press to select the report you want. ▲ ▼ Menu/Set Press —OR—...
Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Enter Copy mode Copy Before making copies, make sure that ) is illuminated Copy in green. If it is not, press ) to enter Copy mode.
Making a single copy Copy Press Load your document. (See Load documents on page 1-6.) Mono Start Press To stop copying, press Making multiple copies Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Using the Copy Options key When you want to quickly change the copy settings temporarily for the next copy, use the combinations. Copy Options key These settings are temporary, and the machine returns to its default settings 60 seconds after it finishes copying. However if you have set the Mode Timer to 0 or 30 seconds, the machine returns to the default settings after the number of seconds that has been set for mode timer.
Changing the temporary copy settings Copy Options Use the settings temporarily for the next copy. Press Menu Selections Copy Options select Quality Enlarge/Reduce Paper Type Paper Size Brightness Stack/Sort (MFC-425CN only) Page Layout (MFC-425CN only) No. of Copies After you choose your settings by pressing shows Set temporarily.
Increasing copy speed or quality You can select the copy quality. The default setting is Normal. Recommended mode for ordinary printouts. Good Normal copy quality with adequate copy speed. Fast copy speed and lowest ink consumption. Use Fast FAST to save time (document to be proof-read, large documents or many copies).
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Copy Options to select Enlarge/Reduce Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Press to select the enlargement or reduction ratio you ▲ ▼ want. Menu/Set Press —OR— You can select Custom(25-400%) and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. Menu/Set Press (For example, press Mono Start Press (MFC-425CN only) Page layout options are not available with...
Setting paper size If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo Card (10 (W) cm x 15 (H) cm) paper. Copy Press Load your document.
Sorting copies using the ADF (MFC-425CN only) You can sort multiple copies. Pages will be stacked in the order 321, 321, 321, and so on. Copy Press Load your document. Use the dial pad to enter the number of copies you want (up to 99).
Making N in 1 copies or a poster (Page Layout) (MFC-425CN only) You can reduce the number of pages for copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper.
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Put the next document on the scanner glass. Menu/Set Press Repeat Steps 8 and 9 for each page of the layout. After all the pages of the document have been scanned, press to end. If Glossy has been selected in the Paper Type setting for N in 1 copies, the machine will print the images as if Plain paper had been selected.
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Place each page face down in the direction and sequence shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) Poster (3X3) You can make a poster size copy of a photograph. MAKING COPIES 8 - 12...
Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Increasing copy speed or quality Menu/Set Press Press to select Normal, Best or Fast. ▲...
Adjusting colour saturation Colour saturation can only be changed through the default setting. Menu/Set Press Press to select Red, Green or Blue. ▲ ▼ Menu/Set Press Press to increase the colour saturation. ▲ —OR— Press to decrease the colour saturation. ▼...
Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
Center Introduction Even if your machine is not connected to your computer, you can print photos directly from your digital camera media. Your Brother machine includes five media drives (slots) for use with popular digital camera media: CompactFlash Memory Stick Pro SecureDigital ™...
PhotoCapture Center Your machine is designed to be compatible with modern digital camera image files and media cords; however, please read the points below to avoid errors: ■ The DPOF file on the media card must be in a valid format. (See DPOF printing on page 9-8.) ■...
Getting started Firmly insert the card into the appropriate slot. ™ SecureDigital ™ MultiMediaCard ® Memory Stick ™ Memory Stick Pro SmartMedia PhotoCapture key indications: ■ PhotoCapture light is ON, the media card is inserted properly. ■ PhotoCapture light is OFF, the media card is not properly inserted.
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The steps below give a brief outline of the Direct Printing feature. Please see the remaining pages of this chapter for more detailed instructions. Insert the media card firmly into the media drive (slot). When you insert your media card into the proper slot, the LCD shows.
Printing the Index (Thumbnails) The PhotoCapture Center No.1, No.2, No.3, and so on). It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures. You can print a thumbnail page (Index page with 6 or 5 images per line). This will show all the pictures on the media card.
Printing images Before you can print an individual image, you have to know the image number. Print the Index first. (See Printing the Index (Thumbnails) on page 9-5.) Make sure you have inserted the media card. (PhotoCapture) Press Press to choose Print Images. ▲...
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Paper Type & Paper Size Press to select the type of paper you are using, ▲ ▼ Letter Glossy, 10x15cm Glossy, 13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet, A4 Inkjet or 10x15cm Inkjet. Menu/Set Press If you selected Letter or A4, go to Step 7. If you selected another size, go to Step 8.
DPOF printing DPOF stands for Digital Print Order Format. Major Digital Camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co. Ltd. and Sony Corporation.) created this standard to make it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to select on the Digital Camera display the images and number of copies you want to print.
Changing the default settings You can save the PhotoCapture Center by setting them as default. These settings will remain until you change them again. Increasing print speed or quality Menu/Set Press Press ▲ ▼ to select Normal or Photo. Menu/Set Press Stop/Exit Press...
Adjusting brightness Menu/Set Press Press to make a lighter print. ▲ —OR— Press to make a darker print. ▼ Menu/Set Press Stop/Exit Press Adjusting contrast You can choose the contrast setting. More contrast will make an image look sharper and more vivid. Menu/Set Press Press...
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Press to select 1.White Balance, 2.Sharpness or ▲ ▼ 3.Color Density. Menu/Set Press Press to adjust the degree of the setting. ▲ ▼ Menu/Set Press Stop/Exit Press ■ White Balance This setting adjusts the hue of the white areas of an image. Lighting, camera settings and other influences will effect the appearance of white.
The default setting is On. If you want to print the whole image, turn this setting to Off. For MFC-215C, press For MFC-425CN, press Press to select Off (or On).
Scan to Card (MFC-425CN only) You can scan black and white and colour documents into a media card. Black and white documents will be stored in PDF (*.PDF) or TIFF file formats (*.TIF). Colour documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats.
Press to select the quality you want. ▲ ▼ To change the file type, press —OR— To start scanning, press Press to select the file type you want. ▲ ▼ To change the file name, press —OR— To start scanning, press The file name is set automatically however, you can set a name of your choice using the dial pad.
Understanding the Error Messages Once you are familiar with the types of errors that can occur while ™ you’re using the PhotoCapture Center , you can easily identify and troubleshoot any difficulties. When an error message appears on the LCD, the machine will beep to get your attention.
Software and Network features The User’s Guide on the CD-ROM includes the Software User’s Guide for features available when connected to a computer (for example, Printing and Scanning). ■ Printing ® (For Windows , see Chapter 1 in the Software User’s Guide on the CD-ROM.) ®...
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■ PhotoCapture Center ® (For Windows , see Chapter 7 in the Software User’s Guide on the CD-ROM.) ® (For Macintosh , see Chapter 12 in the Software User’s Guide on the CD-ROM.) ■ Network Printing (MFC-425CN only) ® (For Windows , see Chapter 4 in the Network User’s Guide onthe CD-ROM.) ®...
The purpose of the International E Program is to NERGY promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY TAR ® that this product meets the E guidelines for energy NERGY efficiency.
EU Directive 2002/96/EC and EN50419 This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream.
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This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, call your dealer or local power company. Use only the power cord supplied with this machine. This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
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ERROR MESSAGES ERROR CAUSE MESSAGE One or more of the ink cartridges Ink Empty is empty. The machine will stop all print operations. While memory is available, black and white faxes will be received into memory. If a sending machine has a colour fax, the machine’s ‘handshake’...
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ERROR MESSAGES ERROR CAUSE MESSAGE The machine’s memory is full. Out of Memory The paper is jammed in the Paper Jam machine. Paper is not the correct size. Wrong Paper Size 12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE ACTION (Fax sending or copy operation in process) Press Stop/Exit and wait until the other operations in progress finish and then try again.
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To keep all faxes in the machine’s memory, press 2. 4. After the faxes are transferred, disconnect the machine from the power source for several minutes and then reconnect it. (For details see Brother PC-FAX software on page 6-1 in Software User’s Guide on the CD-ROM.)
Document jams (MFC-425CN only) If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit. Take out any paper from the ADF that is not jammed. Open the ADF cover. Pull the jammed document out to the right or left. Close the ADF cover.
Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray Pull the paper tray out of the machine. Pull out the jammed paper to remove it. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 Paper Tray Jammed paper...
Paper is jammed inside the machine Remove the Jam Clear Cover. Pull the jammed paper out of the machine. Re-insert the Jam Clear Cover. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.
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Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8...
If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
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DIFFICULTY SUGGESTIONS Printing (Continued) Make sure the paper is not too thick or not curled. (See About paper on Smudged stain at the top center of the printed page. page 1-9.) Make sure you are using the proper types of paper. (See About paper Printing appears dirty or ink seems to run.
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DIFFICULTY Printing Received Faxes (Continued) Left and Right margins are cut off or a single page is printed on two pages. Phone Line or Connections Dialling does not work. (No dial tone) Receiving Faxes Machine cannot receive a fax Sending Faxes Machine cannot send a fax Machine cannot send multiple pages from the scanner glass...
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ADF. (MFC-425CN only) Scanning Difficulties TWAIN/WIA errors appear Make sure the Brother TWAIN/WIA driver is selected as the primary while scanning. source. In PaperPort Brother TWAIN/WIA driver. Try using the scanner glass. (See Using the scanner glass on page 1-8.) Poor copy results when using the ADF.
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4. Make sure if the new setting is added and is checked, and then click ‘OK’. ® For Windows XP SP1 users, please visit the Brother Solutions Center. ® <For Windows user> Firewall setting on your PC may be rejecting the necessary network connection.
How to change LCD language (For Czech and Hungarian only) You can change the LCD language. Menu/Set Press Press to select your language. ▲ ▼ Menu/Set Press Stop/Exit Press Setting Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number.
The machine will clean the print head. When cleaning is finished, the machine will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call your Brother dealer for service. 12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Checking the print quality If faded or streaked colours and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Ink Management Press Press...
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Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer for service. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. Ink Management Press Press to select Test Print. ▲...
Checking the ink volume You can check the ink that is left in the cartridge. Ink Management Press Press to select Ink Volume. ▲ ▼ Menu/Set Press Press to select the colour you ▲ ▼ want to check. The LCD shows the ink volume. Stop/Exit Press You can check the ink volume from your computer.
Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job.
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Lift the scanner cover to release the lock. Gently push the scanner cover support and close the scanner cover. Unplug the machine from the telephone wall socket and remove the telephone line cord from machine. Unplug the machine from the electrical socket. Unplug the interface cable from the machine, if it is connected.
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Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Close the carton. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22...
Routine maintenance Cleaning the scanner Lift the document cover. Clean the scanner glass with isopropyl alcohol on a soft lint-free cloth. Clean the glass strip under the film with isopropyl alcohol on a lint-free cloth. Glass Strip 12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document Cover...
Cleaning the machine printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine from the electrical socket before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Cleaning the Paper Pick-up Roller Unplug the machine and remove the Jam Clear Cover. Clean the Paper Pick-up Roller with isopropyl alcohol on a Q-tip (cotton swab). Re-insert the Jam Clear Cover. 12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing.
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Remove the protective yellow caps. Protective yellow cap Do not touch the area shown in the illustration above. If the protective yellow cap comes off when you open the bag, the cartridge will not be damaged. Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot.
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If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press pad to automatically reset the ink dot counter for that colour.
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Do not dismantle or tamper with the ink cartridge, this can cause the ink to leak out of the cartridge. ■ Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance when used with genuine Brother ink cartridges.
Appendix A Telephone services BT Call Sign (For U.K. Only) This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line. Each phone number has its own distinctive ringing pattern, so you know which phone number is ringing.
Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone, or an external telephone into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code fax.
Using a cordless external handset If the base unit of your cordless telephone is connected (see page A-4) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will have to go to the machine so you can press Tel/R to transfer the call to the cordless handset.
Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone as shown in the diagram below. When you are using an external or an extension, the LCD shows Telephone. A - 4 APPENDIX A Extension Telephone External...
Connecting an external telephone answering device (TAD) Sequence You may choose to connect an additional answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens”...
Do not connect a TAD elsewhere on the same phone line. When you are using a TAD, the LCD shows Telephone. Connections The external TAD must be connected as shown above. Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD.
Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
Using extension telephones (For U.K. only) It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order...
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EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig. 1. DISCONNECT EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE FAX MACHINE MUST BE PLUGGED INTO MASTER SOCKET RECOMMENDED CONNECTION OF EXTENSION SOCKETS Fig. 2. These phones are now connected as external devices as per page A-4, because they are connected to the fax machine via the T-connector.
Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
Appendix B On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Navigation keys You can access the menu mode by pressing When you enter the menu, the LCD scrolls. Press for General Setup menu —OR— Press for Fax menu —OR— Press for Copy menu Press for Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want: Select an option by pressing the LCD.
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Select & Set Main Menu Submenu 1.General 1.Mode Timer Setup 2.Paper Type 3.Paper Size 4.Volume 5.Auto Daylight 6.P.Save Setting 7.LCD Contrast The factory settings are shown in Bold. It depends on your machine. Select & Set Menu Options Selections — 5 Mins 2 Mins 1 Min...
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Main Menu Submenu 2.Fax 1.Setup Receive (In Fax mode only) 2.Setup Send (In Fax mode only) The factory settings are shown in Bold. B - 4 APPENDIX B Menu Options Selections 1.Ring Delay 00-04(02) (01-04 Ireland only) 2.F/T Ring 70 Sec Time 40 Sec 30 Sec...
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(Continued) 3.Set Quick-Dial 4.Report Setting The factory settings are shown in Bold. Menu Options Selections 4.Batch TX (MFC-425CN only) 3.Real Time (MFC-215C Next Fax Only only) 5.Real Time (MFC-425CN only) 6.Polled TX Standard (MFC-425CN Secure only) 4.Overseas Mode (MFC-215C only) 7.Overseas...
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Main Menu Submenu 2.Fax 5.Remote Fax (Continued) (MFC-425CN only) 5.Remaining Jobs (MFC-215C only) 6.Remaining Jobs (MFC-425CN only) 0.Miscellaneous 3.Copy 1.Quality 2.Brightness 3.Contrast The factory settings are shown in Bold. B - 6 APPENDIX B Menu Options Selections 1.Forward/ Store Fax Forward...
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Main Menu Submenu 3.Copy 4.Color Adjust (Continued) 4.PhotoCapture 1.Print Quality 2.Paper & Size 3.Brightness 4.Contrast The factory settings are shown in Bold. Menu Options Selections 1.Red 2.Green 3.Blue — Normal Photo — Letter Glossy 10x15cm Glossy 13x18cm Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet...
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Main Menu Submenu 4.PhotoCapture 5.Color Enhance (Continued) (MFC-425CN only) 5.Cropping (MFC-215C only) 6.Cropping (MFC-425CN only) 6.Borderless (MFC-215C only) 7.Borderless (MFC-425CN only) 8.Scan to Card (MFC-425CN only) The factory settings are shown in Bold. B - 8 APPENDIX B Menu Options...
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Main Menu Submenu 5.LAN 1.Setup TCP/IP (MFC-425CN only) The factory settings are shown in Bold. Menu Options Selections 1.BOOT Auto Method Static RARP BOOTP DHCP [000-255]. 2.IP Address [000-255]. [000-255]. [000-255] [000-255]. 3.Subnet Mask [000-255]. [000-255]. [000-255] [000-255]. 4.Gateway [000-255]. [000-255].
Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for do not have printed letters because they are used for special characters.
Special characters and symbols Press , and then press the special character or symbol you want. Then press select it. Press Press Press B - 12 APPENDIX B to move the cursor under (space) ! " # $ % & ’ ( ) : ;...
Glossary ADF (automatic document feeder) (MFC-425CN only) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of an external phone.
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External phone A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
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Fax tones The signals sent by sending and receiving fax machines while communicating information. Fax/Tel You can receive faxes and telephone calls. Do not use this mode if you are using a telephone answering device (TAD). Fine resolution Resolution is 203 x 196 dpi. It is used for small print and graphs.
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PhotoCapture Center digital camera at high resolution for photo quality printing or to scan documents to a media card. Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs. Polling (MFC-425CN only) The process of a fax machine calling another fax machine to retrieve waiting fax messages.
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Mono Start Colour Start Standard resolution 203 x 97 dpi. It is used for regular size text and quickest transmission. Station ID The stored information that appears on the top of faxed pages. It includes the sender’s name and fax number. Super Fine resolution 392 x 203 dpi.
8 MB (MFC-215C) 16 MB (MFC-425CN) Up to 10 pages 100 Sheets (80 g/m Ink Jet Piezo with 74 × 5 nozzles 16 characters × 1 line (MFC-215C) 16 characters × 2 lines (MFC-425CN) 220 - 240V 50/60Hz (MFC-215C) Power Save Mode:...
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Dimensions (MFC-215C) 135 mm 361 mm 373 mm 322 mm 345 mm 400 mm 453 mm Weight Noise Temperature Humidity 165 mm 5.5 kg (MFC-215C) 6 kg (MFC-425CN) Operating: 42.5 to 51 dB* * It depends on printing conditions Operating: 10 - 35°C...
Print media Paper Input Paper Output S - 3 SPECIFICATIONS Paper Tray ■ Paper type: Plain paper, inkjet paper (coated paper), glossy paper* , transparencies* ■ Paper size: Letter, Legal* , Executive, A4, A5, A6, JIS_B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo card, Index card and Post card.
Up to 11 pages/minute (A4 paper)* * Does not include the time it takes to feed the paper. Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Stacks up to 99 pages...
JPEG, PDF (Colour) TIFF, PDF (Black) * Progressive JPEG format is not supported. Up to 999 files in the media card File must be in the 3rd folder level of the Media Card. Letter, A4, Photo Card (MFC-425CN) Photo Card (MFC-215C) ™...
Memory Transmission Out of Paper Reception “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
20 pages/minute (Black)* up to 15 pages/minute (Colour)* * Based on Brother standard pattern. A4 size in draft mode. Does not include the time it takes to feed the paper. 204 mm (216 mm)* * When you set the Borderless feature to On.
10.2.4 or greater NOTE: All registered trademarks referenced herein are the property of their respective companies. For the latest drivers updates, see the Brother Solutions Center at http://solutions.brother.com PC-Fax supports black and white faxing only. Dedicated “Scan” key and direct Network Scanning (MFC-425CN only) supported in Mac ®...
Consumable items Service Life of Ink Cartridge Replacement Consumables The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Black - Approximately 500 pages at 5% coverage Yellow, Cyan and Magenta - Approximately 400 pages at 5% coverage •...
Support for Protocols S - 11 SPECIFICATIONS You can connect your machine to a network for Network Printing, Network Scanning, PC Fax Send and PC Fax Receive (Windows included is Brother BRAdmin Professional Network Management software. ® Windows 98/98SE/Me/2000/XP ®...
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Error messages on LCD ...12-1 Comm. Error ... 12-1 Ink Empty ... 12-2 Near Empty ... 12-2 No Paper Fed ... 12-2 Not Registered ... 3-2 Out of Memory ... 12-3 Unable to Change ... 12-4 Unable to Clean ... 12-4 Unable to Init.
Remote Retrieval Access card (MFC-425CN only) If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Fax Forwarding, and Remote Retrieval features.
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Visit us on the World Wide Web This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. http://www.brother.com UK/IRE/SAF/GEN xxxxxx Printed in China...