Copying Difficulties; Scanning Difficulties - Brother DCP DCP-375CW User Manual

Printing
(continued)
Difficulty
The printouts are wrinkled.
Cannot perform '2 in 1 ' or '4 in 1 '
printing.
Print speed is too slow.
®
True2Life is not working properly.
Photo paper does not feed
properly.
Machine feeds multiple pages.
There is a paper jam.
Printed pages are not stacked
neatly.
Machine does not print from
® ®
Adobe Illustrator .

Copying Difficulties

Difficulty
Vertical streaks appear on copies.
Copies are blank.
Fit to Page does not work properly. Make sure the document is not skewed on the scanner glass. Reposition the

Scanning Difficulties

Difficulty
TWAIN/WIA errors appear when
starting to scan.
58
Suggestions
In the printer driver Advanced tab, click Color Settings, and uncheck
Bi-Directional Printing for Windows
Make sure you are using Genuine Brother Innobella™ Ink.
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Basic tab. Also, click Color Settings, and make sure you uncheck Color
®
Enhance (True2Life ).
Set the borderless feature off. Borderless printing is slower than normal printing.
®
(See Printing for Windows
User's Guide on the CD-ROM.)
If the image data is not full color in your application (such as 256 color), True2Life
will not work. Use at least 24 bit color data with the True2Life
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers
on page 72.)
Make sure the paper is loaded properly in the paper tray. (See Loading paper and
other print media on page 9.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
See Printer jam or paper jam on page 66. Make sure the paper length guide is set
to the paper size. Do not extend the paper tray when you load A5 or smaller size
paper.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 9.)
Try to reduce the print resolution. (See Printing for Windows
Faxing for Macintosh in the Software User's Guide on the CD-ROM.)
Suggestions
If you see vertical streaks on copies, clean the scanner. (See Cleaning the
scanner glass on page 71.)
Make sure you are loading the document properly. (See Loading documents
on page 18.)
document and try again.
Suggestions
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
®
or Bi-Directional Printing for Macintosh.
or Printing and Faxing for Macintosh in the Software
®
®
feature.
®
or Printing and