Brother DCP DCP-375CW User Manual page 74

Error Message
Cannot Detect
Cannot Print
Replace XX Ink
Cover is Open
Clean Unable XX
(Init Unable XX)
(Print Unable XX)
(Scan Unable XX)
(If the LCD shows error
number 46, see the error
message
Clean Unable 46 in
this table.)
62
Cause
You installed a new ink too fast
and machine did not detect it.
If you are using generic ink the
machine cannot detect the ink
cartridge.
An ink cartridge is not installed
properly.
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations.
The scanner cover is not closed
completely.
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper
clip or ripped paper is in the
machine.
Action
Take out the new ink cartridge and reinstall
it slowly until it clicks.
Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer service.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges on page 68.)
Replace the ink cartridges. (See Replacing
the ink cartridges on page 68.)
Lift the scanner cover and then close it
again.
Open the scanner cover and look inside
the machine for any foreign objects. If the
error message continues, disconnect the
machine from the power source for several
minutes and then reconnect it.