Troubleshooting Table - SATO PV4 Service Manual

7-2 Troubleshooting Table

Problem
Booting failure
Booting failure
A (Make sure Buzzer Sound)
(Booting)
Booting failure
(Make sure LCD)
Make sure "Cover Open"
message on LCD
Make sure "Overheating"
Message on LCD
B Make sure "Paper Error"
(Printing) Message on LCD
Make sure "Charging Error"
Message on LCD
Make sure paper feeding
C
Diagnostic
(self-test /
hexa-decimal
dump)
Make sure Printed Quality
D
Make sure Communication state
Communication
(Does not work communication)
Interface
Ver. 1.00
Probable Cause
Check the battery Voltage Level
(7.4V/6700mAh)
Check the sound from buzzer at
MAIN BOARD When turn on
Printer
Check the display LCD
when turn on Printer
Close the Head Cover
Wait until the
temperature goes down
Check Setting of the Sensor
and type of paper
Check Connection AC/DC
Adaptor and Printer
Check Charging LED at Printer
Check the connector cable
Main Board with motor
Check the TPH Status
Check use the correct
type of interface
Check that the interface settings
are correct(Printer and host)
Check
the communication by wire
Check that WLAN/BT
information is printed by self-test
Check that WLAN / BT
(Ping, Scan) search from
host
Does not work connection BT and
iOS
Checkpoint
- 61 -
PV4
Action
Reconnect the Battery
Replace
MAIN BOARD
1. Replace
ASSY-PCB-LCD-CONTROL
2. Replace
MAIN BOARD
Replace
ASSY-FRAME-MAIN-NR
Replace
MAIN BOARD
1. Replace
ASSY-FRAME-MAIN-NR
2. Replace
MAIN BOARD
Replace
AC/DC Adaptor
Replace
MAIN BOARD
1. Replace
ASSY-MOTOR-N
2. Replace
MAIN BOARD
1. Clean TPH using Cleaning
pen
2. Replace
ASSY-TPH
3. Replace
MAIN BOARD
Match the
host<->Printer Interface
Change the correct Setting
1. Replace
CABLE(SERIAL/USB)
2. Replace
MAIN BOARD
1. Replace
ASSY-PCB-LCD-CONTROL
or ASSY-BLUETOOTH
2. Replace
MAIN BOARD
Replace
ASSY-PCB-LCD-CONTROL
or ASSY-BLUETOOTH
Replace
MAIN BOARD