Troubleshooting - Philips DCM3100 User Manual

11 Troubleshooting

Warning
‡
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the product yourself.
If you encounter problems when using this product, check the following points before requesting
service. If the problem remains unsolved, go to the Philips Web page (www.philips.com/support). When
you contact Philips, make sure that the product is nearby and the model number and serial number are
available.
Problem
No power.
No sound or poor sound.
No response from the system.
Remote control does not work.
No disc is detected.
USB storage device is not
supported.
Solution
Make sure that the AC power cord is connected properly.
Make sure that there is power at the AC outlet.
With a power-saving feature, the system switches off automatically
15 minutes after the system stays inactivity.
Adjust the volume.
Disconnect the headphones.
Make sure that the speakers are connected correctly.
Make sure that the stripped speaker wires are clamped.
Reconnect the AC power plug, and then turn on the system again.
With a power-saving feature, the system switches off automatically
15 minutes after the system stays inactivity.
Before you press any function button, select the correct source
with the remote control instead of the main unit.
Reduce the distance between the remote control and the main
unit.
Insert each battery with its polarity (+/– signs) aligned as indicated.
Replace the batteries.
Aim the remote control directly at the sensor on the front panel
of the main unit.
Insert a disc.
Make sure that you place the disc with its label facing upwards.
Wait until the moisture condensation at the lens has cleared.
Replace or clean the disc.
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supported.
Make sure that the USB storage device is compatible with the
system.
Try another one.
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