Table of Contents
Advertisement
20 Correct and safe › After an accident
Functionality
After the start of the conversation, the emergency
call centre also contains information as to the acci-
dent location and the severity of the accident, the
number of occupants with seatbelts on and the vehi-
cle identification number (VIN).
Once the connection has been established, commu-
nication with the emergency call centre takes place
via the loudspeaker and microphone installed in the
vehicle.
Serious accident - automatic call
In the event of an accident where the airbag or belt
tensioner activates, a call is automatically started
with the emergency call centre.
The automatic call to the emergency call centre is al-
so started after the Emergency Assist assistant sys-
tem has intervened.
Minor accident - call option
The Infotainment screen displays the option to set
up a connection to the emergency call centre or
breakdown service.
Indicator light
Version 1
Version 2
WARNING
If there is a system fault, no emergency call is possi-
ble.
The system status is dis-
played after the ignition
is switched on, by the il-
lumination of warning
lamp
.
A
Green - lit up - the sys-
▶
tem is functional
Green - flashing - a call
▶
is being made to the
emergency call centre
Red - lit up - there is a
▶
system failure, immedi-
ately seek the help of a
specialist garage
Not lit up - the system
▶
is out of order due to a
long term unavailable
mobile network, if this
circumstance persists,
the system will require
the assistance of a
specialist garage
Operation
Manual call
Version 1
Version 2
After an accident
What to do after an accident
Where possible, please observe the following in-
structions:
›
Switch off the ignition.
›
Turn on the hazard warning lights.
›
Put on the reflective vest.
›
In the case of natural gas vehicles, remove any ob-
jects that spark or set fire to the vehicle (e.g. put
out cigarettes, etc.).
›
Set up the warning triangle to warn other road
users.
›
Stay at a safe distance from the vehicle, along with
any passengers.
›
Report the accident to the emergency services. If
it is a natural gas vehicle, inform the emergency
services.
›
Wait for the emergency services to arrive.
Safety systems
After an accident, the safety systems of the vehicle,
e.g. seatbelts and airbag system, may be out of ac-
tion.
Have the vehicle's safety systems checked by a
▶
specialist garage, even if no load or trip has occur-
red.
Have damaged, loaded or triggered components of
▶
the safety systems replaced by a specialist garage.
›
Keep the
button
pressed down.
›
Confirm the connec-
tion to the emergency
call centre in the Info-
tainment screen.
›
To cancel the connec-
tion to the emergency
call centre before
starting the call, press
the
button again or
confirm the cancella-
tion of the connection
in the Infotainment
screen.
Starting a manual con-
versation can then be
used, for example, if you
also report an accident in
which you are not direct-
ly involved.
Advertisement
Table of Contents
