Mazda 3 2019 Owner's Manual page 536

Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance
(Mexico)
▼ Customer Assistance
Your complete and permanent satisfaction
is our business. We are here to serve you.
All Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:
▼ Contact Your Mazda Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been resolved by

the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS
MANAGER, then please contact the
GENERAL MANAGER of the
dealership or the OWNER.
If it becomes necessary to have the

components or wiring system for the
supplementary restraint system modified
to accommodate a person with certain
medical condition in accordance with a
certified physician you must contact
your dealership in order to avoid the
potential loss of the warranty of your
vehicle which may occur if some third
party is hired by the customer to make
any modifications to this system.
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Log on: at www.mazdamexico.com.mx
Answers to many questions, including
how to locate or contact a local Mazda
dealership in Mexico, can be found here.
E-mail: click on "Contactanos" at the top
of the page at www.mazdamexico.com.mx
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe
Cuajimalpa, Delegación Cuajimalpa de
Morelos, Ciudad de México, CP 05348
Tel: Customer Assistance
01 800 01 MAZDA(62932).
In order to serve you efficiently and
effectively, please help us by providing the
following information:
1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (17
digits, noted on your registration or
title or located on the upper driver's
side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)