Skoda CITIGO IV Owner's Manual page 94

92 Technical data and specifications ›
ŠKODA warranty for new cars
As well as the legal rights arising from defective per-
formance, ŠKODA AUTO grants you the ŠKODA
warranty for new cars (hereinafter referred to as the
"ŠKODA Warranty"), according to the conditions de-
scribed below.
Under the ŠKODA Warranty, the company ŠKODA
AUTO shall provide the following services
Free repair of damage due to a defect that occurs
▶
in your vehicle within two years of the start of the
ŠKODA Warranty.
Free repair of damage due to paintwork flaws that
▶
occur on your vehicle within three years of the
start of the ŠKODA Warranty.
Free repair of rust corrosion on the body, which
▶
occurs on your vehicle within twelve years of the
start of the warranty. In terms of rust corrosion on
the body, the ŠKODA Warranty shall cover only
rust corrosion through body panels from the inside
to the outside.
Free repair of the high-voltage battery, if the dam-
▶
age occurs within 8 years or before reaching a
mileage of 160,000 km/100,000 miles (whichever
occurs first) from the beginning of the ŠKODA
warranty.
A reduction in the capacity of the high-voltage bat-
tery over time is a natural feature of technology
and does not constitute a defect within the mean-
ing of the ŠKODA warranty (this is with regards to
a natural lock), provided that this value measured
by the ŠKODA service partner does not fall below
70% of the total usable capacity before the expiry
of 8 years or before the achievement of 160,000
km/100,000 miles (whichever comes first) from
the beginning of the ŠKODA warranty.
The start of the ŠKODA Warranty is the day on
which the new car is handed over for use by a ŠKO-
DA partner to the first buyer who is not a ŠKODA
2)
Partner .
The ŠKODA Partner enters this date into the corre-
sponding systems of the manufacturer. Any one
ŠKODA Partner can notify you of this date on re-
quest.
Fault rectification under the ŠKODA Warranty can be
carried out by means of a replacement or repair of
the defective parts. This also applies to the high-
voltage battery and its components. The ŠKODA
Service Partner decides about the fault rectification.
Based on the requirements of generally binding legal regulations or country-specific market requirements,
1)
the ŠKODA partner or importer can provide a warranty beyond the scope of the stated ŠKODA Warranty.
This local warranty extends the scope of performance in accordance with the specific warranty conditions
of ŠKODA partners or importers.
Due to the requirements of the generally binding country-specific regulations, the date of first registration
2)
can be given instead of the date of the vehicle handover.
Rights arising from defective performance, ŠKODA warranties
The fault rectification takes place in accordance with
the availability of the ŠKODA Service Partners and
within a reasonable period of time. Replaced parts
become the property of the ŠKODA Service Partner.
In the event of a claim under the ŠKODA warranty
regarding damage to the high-voltage battery, the
capacity of the high-voltage battery after fault recti-
fication is at least 70% of the total usable capacity,
1)
.
and this is in consideration of all relevant factors in-
cluding the age, condition and the mileage of the ve-
hicle.
There shall be no further claims arising from the
ŠKODA Warranty. In particular, no claim for replace-
ment, no right of withdrawal, no claim to purchase
price reduction, or provision of a replacement car for
the duration of repair and compensation.
The ŠKODA Warranty can be claimed at any ŠKODA
Service Partner.
There are no claims under the ŠKODA Warranty if
vehicle damage has occurred in causal connection
with one of the following circumstances.
The service work was not carried out on time and
▶
professionally according to the provisions of ŠKO-
DA AUTO, or its execution was not proven by the
customer when asserting claims under the ŠKODA
Warranty.
Damage refers to parts that are subject to natural
▶
wear, such as tyres, spark plugs, wiper blades,
brake pads and brake discs, clutch, bulbs, syn-
chronizer rings, 12 volt vehicle batteries, etc.
Installation, connection of parts or accessories,
▶
other adaptation or technical modification of the
vehicle not approved by ŠKODA AUTO (e.g. Tun-
ing).
Unauthorized use, improper handling (e.g. use in
▶
motor sport competitions or overloading), improp-
er care and maintenance or unauthorized modifica-
tions to your vehicle.
Non-observance of instructions in the Owner's
▶
Manual or in other factory instructions, including,
but not limited to, non-observance of instructions
regarding the procedure for charging the high-
voltage battery.
Use of the vehicle as a stationary source of electri-
▶
cal energy.
Removal and subsequent use of the high-voltage
▶
battery outside the vehicle.