Cleaning And Maintenance; Troubleshooting - ResMed RCM1 User Manual

Sending data to AirView
RCM automatically sends the previous 24 hours of data to AirView once at approximately 12 pm
(based on the clock of the connected ventilation device), and once an hour after therapy has
stopped.
If automatic data transmission is missed or interrupted, it will resume when the connection is
re-established. No data will be lost.
To ensure daily automatic data transmission, ResMed recommends you to connect RCM once a day
for one hour, with the Vent. Input and Signal indicators on.
Note: Data more than seven calendar days old will not be sent to AirView.

Cleaning and maintenance

The exterior of RCM and the PSU can be cleaned with a damp cloth and an approved mild cleaning
solution.
The following cleaners and disinfectants are compatible for use when cleaning external surfaces of
RCM:
• isopropyl alcohol
• bleach (1:10) (may also be known as 'diluted hypochlorite').
Always follow the manufacturer's recommended cleaning instructions.
WARNING
Ensure that the RCM and PSU are dry before reconnecting to the power outlet and ventilation
device.

Troubleshooting

Problem/possible cause
The Power indicator does not illuminate.
The Vent. Input indicator does not illuminate.
The Signal indicator does not illuminate.
The Error indicator is on.
Automatic data transmission was interrupted or
missed at 12 pm (eg, no signal,
RCM/ventilation device disconnected or
powered off).
If the problem cannot be solved, contact your care provider or ResMed representative.
4
Solution
Check that the PSU is connected correctly to the power outlet and the
rear of RCM.
Check that the plug blade attachment is inserted into the PSU correctly.
Check that the PSU is the one provided with RCM.
Check that the ventilation device is turned on.
Check that the USB cable is connected correctly to the rear of RCM and
the ventilation device.
Change the position of RCM.
Check that you have network reception.
Ensure that RCM is ideally 12" (30 cm) away from the ventilation device
or other electrical equipment.
Switch RCM off, then on again, to see if this removes the error. If the
Error indicator displays again, contact your care provider or ResMed
representative.
Re-establish the connection between RCM, ventilation device, and
AirView (refer to the Setup section). Automatic data transmission will
resume to send any outstanding data.