HP MC966LL/A Reference Manual
HP MC966LL/A Reference Manual

HP MC966LL/A Reference Manual

Apple mc966ll/a: reference guide
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Summary of Contents for HP MC966LL/A

  • Page 1 HP Notebook Reference Guide...
  • Page 2 © Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Introduction ... 1 Finding more information about your new computer ... 1 2 Networking (select models only) ... 2 Creating a wireless connection ... 2 Identifying wireless and network status icons ... 2 Turning wireless devices on or off ... 3 Using HP Connection Manager (select models only) ...
  • Page 6 Audio ... 13 Adjusting the volume ... 14 Checking audio functions on the computer ... 14 Webcam (select models only) ... 14 Video ... 15 VGA ... 15 DisplayPort ... 15 HDMI ... 16 Intel Wireless Display (select models only) ... 17 Using CyberLink PowerDVD (select models only) ...
  • Page 7 Replacing the battery ... 25 Using external AC power ... 25 Testing an AC adapter ... 26 Using HP CoolSense (select models only) ... 26 5 External cards and devices ... 27 Using Digital Media Slot cards (select models only) ... 27 Inserting a digital card ...
  • Page 8 Inserting an optical disc ... 39 Removing an optical disc ... 40 Sharing optical drives ... 43 Using RAID (select models only) ... 43 7 Security ... 44 Protecting the computer ... 44 Using passwords ... 44 Setting passwords in Windows ... 45 Setting passwords in Setup Utility (BIOS) ...
  • Page 9 Displaying system information ... 53 Restoring factory settings in Setup Utility (BIOS) ... 53 Exiting Setup Utility (BIOS) ... 54 Updating the BIOS ... 54 Using System Diagnostics ... 56 Appendix A Traveling with the computer ... 57 Appendix B Troubleshooting resources ... 59 Appendix C Electrostatic Discharge ...
  • Page 11: Introduction

    Introduction This guide contains general information about HP and Compaq notebook computers, including connecting to a wireless network, multimedia, power management, security, and so on. NOTE: Some of the features described in this guide may not be available on your computer. Finding more information about your new computer The following user guides and reference material are provided with your computer, either in print, on the computer hard drive, or on an optical disc or SD card:...
  • Page 12: Networking (Select Models Only)

    Networking (select models only) Your computer supports two types of Internet access: ● Wireless—Refer to ● Wired—Refer to NOTE: You must set up Internet service before you can connect to the Internet. Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices: ●...
  • Page 13: Turning Wireless Devices On Or Off

    Network (disconnected) Network (disabled/ disconnected) Turning wireless devices on or off You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard.
  • Page 14: Using Operating System Controls

    Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use operating system controls: ▲ Select Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, select Start >...
  • Page 15: Protecting Your Wlan

    NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a separate router. The illustration below shows an example of a wireless network installation that is connected to the Internet. NOTE: When setting up a wireless connection, be sure that your computer and wireless router are synchronized.
  • Page 16: Roaming To Another Network

    generate a new key for every packet, and they also generate a different set of keys for each computer network. To accomplish this: ◦ WPA uses Advanced Encryption Standard (AES) and Temporal Key Integrity Protocol (TKIP) ◦ WPA2 uses Cipher Block Chaining Message Authentication Code Protocol (CCMP), which is a new AES protocol.
  • Page 17: Removing A Sim

    Disconnect all external devices connected to the computer. Unplug the power cord from the AC outlet. Remove the battery. Insert the SIM into the SIM slot, and gently press the SIM into the slot until it is firmly seated. CAUTION: When inserting a SIM, position the card to match the icon next to the SIM slot on the computer.
  • Page 18: Using Bluetooth Wireless Devices (Select Models Only)

    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Imaging devices (cameras and printers) ● Audio devices ●...
  • Page 19: Connecting A Modem Cable

    Connecting a modem cable Plug the modem cable into the modem jack (1) on the computer. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
  • Page 20: Selecting A Location Setting

    Plug the modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location: Select Start > Control Panel. Click Clock, Language, and Region. Click Region and Language. Click the Location tab to display your location. Adding new locations when traveling On a new computer, the only location setting available to the modem is a location setting for the country or region in which you purchased the computer.
  • Page 21: Connecting To A Local Area Network (Lan) (Select Models Only)

    To add a new location: Select Start > Devices and Printers. Right-click the device that represents your computer, and click Modem settings. NOTE: You must set up an initial (current) location area code before you can view the Dialing Rules tab. If you do not have a location already set up, you are prompted to enter the location when you click Modem settings.
  • Page 22 Plug the other end of the network cable into a network wall jack (2) or router. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. Chapter 2 Networking (select models only)
  • Page 23: Multimedia

    Multimedia Your computer may include the following: ● One or two integrated speakers ● One or two integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file: ●...
  • Page 24: Adjusting The Volume

    Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in combination with the ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
  • Page 25: Video

    For information on how to access the webcam, refer to the Getting Started guide. For information on using the webcam, select Start > Help and Support. Video Your computer may have one or more of the following external video ports: ●...
  • Page 26: Hdmi

    ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. HDMI The HDMI (High Definition Multimedia Interface) port connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component.
  • Page 27: Configuring Audio For Hdmi

    NOTE: For product-specific instructions on switching the screen image, refer to your Getting Started guide. Configuring audio for HDMI To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices.
  • Page 28: Power Management

    Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.
  • Page 29: Setting Power Options

    Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
  • Page 30: Using The Power Meter

    To initiate Hibernation: ▲ Select Start, click the arrow next to the Shut down button, and then click Hibernate. To exit Hibernation: Briefly press the power button. ▲ The power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen.
  • Page 31: Customizing Power Plans

    Customizing power plans To customize a power plan: Click the power meter icon in the notification area, and then click More power options. – or – Select Start > Control Panel > System and Security > Power Options. Select a power plan, and then click Change plan settings. Change the settings as needed.
  • Page 32: Using Battery Power

    Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power, the computer switches to battery power if the AC adapter is disconnected from the computer.
  • Page 33: Displaying The Remaining Battery Charge

    Displaying the remaining battery charge ▲ Move the pointer over the power meter icon in the notification area, at the far right of the taskbar. Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power. Maximum discharge time gradually decreases as the battery storage capacity naturally degrades.
  • Page 34: Resolving A Low Battery Level

    Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following devices: ▲ ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation.
  • Page 35: Disposing Of A Used Battery

    NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture;...
  • Page 36: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer.
  • Page 37: External Cards And Devices

    External cards and devices Using Digital Media Slot cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, refer to the Getting Started guide.
  • Page 38: Removing A Digital Card

    Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions.
  • Page 39: Removing An Expresscard

    Pull the insert out of the slot (2). To insert an ExpressCard: Hold the card label-side up, with the connectors facing the computer. Insert the card into the ExpressCard slot, and then press in on the card until it is firmly seated. You will hear a sound when the card has been detected, and a menu of options may be displayed.
  • Page 40: Using Smart Cards (Select Models Only)

    Using smart cards (select models only) NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™ Cards. A smart card is a credit card-sized accessory that carries a microchip containing memory and a microprocessor.
  • Page 41: Removing A Smart Card

    Removing a smart card ▲ Grasp the edge of the smart card, and then pull it out of the smart card reader. Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.
  • Page 42: Removing A Usb Device

    NOTE: The first time you connect a USB device, a message in the notification area lets you know that the device is recognized by the computer. Removing a USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove the USB device.
  • Page 43: Removing A 1394 Device

    Removing a 1394 device CAUTION: To reduce the risk of loss of information or an unresponsive system, stop the 1394 device before removing it. CAUTION: To reduce the risk of damage to a 1394 connector, do not pull on the cable to remove the 1394 device.
  • Page 44: Removing An Esata Device

    Removing an eSATA device CAUTION: To reduce the risk of damage to an eSATA connector, do not pull on the cable to remove the eSATA device. CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the device.
  • Page 45 Using optional external devices...
  • Page 46: Drives

    Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
  • Page 47: Using Hard Drives

    Using hard drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently.
  • Page 48: Identifying Hp 3D Driveguard Status

    A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary. NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay (select models only) are protected by HP 3D DriveGuard.
  • Page 49: Using Optical Drives (Select Models Only)

    To open the software and change settings, follow these steps: In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. – or – Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. NOTE: If prompted by User Account Control, click Yes.
  • Page 50: Slot Load

    Gently press the disc (3) down onto the tray spindle until the disc snaps into place. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens.
  • Page 51: When The Disc Tray Opens Normally

    When the disc tray opens normally Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc.
  • Page 52: Slot Load

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 53: Sharing Optical Drives

    Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data, and install applications, by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.
  • Page 54: Security

    Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen.
  • Page 55: Setting Passwords In Windows

    NOTE: To reduce the risk of being locked out of the computer, record each password and store it in a secure place. You can use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. You can also use the same password for more than one Setup Utility (BIOS) feature. For additional information about Windows passwords, such as screen-saver passwords, select Start >...
  • Page 56: Managing An Administrator Password

    Password Power-on password* *For details about each of these passwords, refer to the following topics. Managing an administrator password To set, change, or delete this password, follow these steps: Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
  • Page 57: Managing A Power-On Password

    Managing a power-on password To set, change, or delete this password, follow these steps: Open Setup Utility (BIOS) by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.
  • Page 58: Installing Critical Security Updates

    There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria.
  • Page 59: Using The Fingerprint Reader (Select Models Only)

    Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. Remove the key and keep it in a safe place. Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer.
  • Page 60: Maintenance

    Maintenance Cleaning your computer Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
  • Page 61: Using Softpaq Download Manager

    Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs, and then download and unpack them. SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information.
  • Page 62: Setup Utility (Bios) And System Diagnostics

    Setup Utility (BIOS) and System Diagnostics Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 63: Navigating And Selecting In Setup Utility (Bios)

    Navigating and selecting in Setup Utility (BIOS) To navigate and select in Setup Utility (BIOS), follow these steps: Turn on or restart the computer, and then press Menu” message is displayed at the bottom of the screen. Press to enter Setup Utility (BIOS). ●...
  • Page 64: Exiting Setup Utility (Bios)

    Follow the on-screen instructions. To save your changes and exit, press f10, and then follow the on-screen instructions. – or – Use the arrow keys to select Exit > Exit Saving Changes, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings.
  • Page 65: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
  • Page 66: Using System Diagnostics

    Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. Depending on your computer, the following diagnostic tests may be available in System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer.
  • Page 67: Appendix A Traveling With The Computer

    Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: information, remove the media from a drive before removing the drive from a drive bay and before shipping, storing, or traveling with a drive.
  • Page 68 hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary.
  • Page 69: Appendix B Troubleshooting Resources

    Troubleshooting resources ● Access Web site links and additional information about the computer through Help and Support. Select Start > Help and Support. NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection. ●...
  • Page 70: Appendix C Electrostatic Discharge

    Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 71: Index

    Index Symbols/Numerics 1394 cable, connecting 32 1394 devices connecting 32 defined 32 removing 33 AC adapter, testing 26 action keys media 13 volume 14 administrator password creating 46 entering 46 managing 46 airport security devices 36 antivirus software, using 47 audio functions, checking 14 battery conserving power 24...
  • Page 72 hard drive external 34 HP 3D DriveGuard 37 HDMI configuring audio 17 HDMI port, connecting 16 Hibernation exiting 19 initiated during critical battery level 23 initiating 19 high-definition devices, connecting 16, 17 HP 3D DriveGuard 37 HP Connection Manager 3 HP CoolSense 26 HP Mobile Broadband Module 6 HP USB Ethernet Adapter,...
  • Page 73 Disk Defragmenter 37 HP 3D DriveGuard 38 HP Connection Manager 3 storing a battery 24 switch, power 18 system information, displaying 53 temperature 24 testing an AC adapter 26 traveling with the computer 24, tray-load optical drive 39 troubleshooting resources 59 turning off the computer 18 turning wireless devices on or off unresponsive system 18...

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