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Control panel message
163-Time & Date Not Set
163-Time & Date Not Set
164-MemorySize Error
164-MemorySize Error
201-Memory Error
213-Incompatible Memory Module in Memory
Socket(s) X, X, ...
214-DIMM Configuration Warning
219-ECC Memory Module Detected ECC Modules
not supported on This Platform
301-Keyboard Error
303-Keyboard Controller Error
Description
Invalid time or date in configuration memory.
RTC (real-time clock) battery may need to
be replaced.
CMOS jumper may not be properly installed.
Memory amount has changed since the last boot
(memory added or removed).
Memory configuration incorrect.
RAM failure.
A memory module in memory socket identified in
the error message is missing critical SPD
information, or is incompatible with the chipset.
Populated DIMM Configuration is not optimized.
Recently added memory module(s) support ECC
memory error correction.
Keyboard failure.
I/O board keyboard controller.
Recommended action
contact an authorized dealer or reseller for RTC
battery replacement.
Reset the date and time under Control Panel
(Computer Setup can also be used). If the
problem persists, replace the RTC battery. See
the Removal and Replacement section for
instructions on installing a new battery, or
contact an authorized dealer or reseller for RTC
battery replacement.
Check for proper placement of the CMOS jumper
if applicable.
Press the
F1
key to save the memory changes.
1.
Run Computer Setup or Windows utilities.
2.
Make sure the memory module(s) are
installed properly.
3.
If third-party memory has been added, test
using HP-only memory.
4.
Verify proper memory module type.
1.
Ensure memory modules are correctly
installed.
2.
Verify proper memory module type.
3.
Remove and replace the identified faulty
memory module(s).
4.
If the error persists after replacing memory
modules, replace the system board.
1.
Verify proper memory module type.
2.
Try another memory socket.
3.
Replace DIMM with a module conforming to
the SPD standard.
Rearrange the DIMMs so that each channel has
the same amount of memory.
1.
If additional memory was recently added,
remove it to see if the problem remains.
2.
Check product documentation for memory
support information.
1.
Reconnect keyboard with computer turned
off.
2.
Check connector for bent or missing pins.
3.
Ensure that none of the keys are
depressed.
4.
Replace keyboard.
1.
Reconnect keyboard with computer turned
off.
2.
Replace the system board.
POST numeric codes and text messages
71
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