Avaya 9500 User Manual page 2

Key Description
Soft Keys - The keys below the display have variable functions. When the key is active, its function is
indicated by the text label above it.
Message - This key is used to access your voicemail system. By default this uses a series of menus on your
phone's display.
Navigation Keys - Press the
also use the
that accesses a sub-menu is indicated by the ... dots (ellipsis) icon after its name.
OK - The OK key normally matches the function offered by the leftmost soft key below the screen.
PHONE - This key is used to exit any menu you are in and return to the appearance buttons menu. During
a call it can also be used to toggle the options displayed on the appearance menu.
MENU - This key is used to access a menu for phone settings and information.
CONTACTS - This key is used to display the various directories (personal and shared) of names and
telephone numbers to which you have access.
CALL LOG / HISTORY - This key displays a record of your most recent calls (answered, missed, and
outgoing). The button is illuminated when you have new missed calls.
VOLUME - Press + plus or – minus on the Volume key to adjust the volume of the incoming call. Separate
volumes can be adjusted for the ringer, handset, headset, and speaker.
HEADSET - This key is used to answer and end calls using a headset connected to the phone's headset
socket. The button is lit when you are connected to a call using the headset.
MUTE - This key can be used to mute your speech to the currently connected call. The button is lit while
mute is active.
SPEAKER - This key is used to answer and end calls using the phone's handsfree speaker and microphone.
The button is lit when you are connected to a call handsfree.
or These keys have two roles:
• Appearance Keys - These buttons represent calls that you can make or receive.
Feature Buttons - Those keys not configured as appearance keys can be used for other
•
functions.
• On touch screen phones, these buttons are replaced by their text labels on the screen.
The CONFERENCE, DROP, HOLD, REDIAL and TRANSFER keys found on other Avaya phones are presented as soft
•
key functions relative to the current call.
up and down
left and right arrow keys to enter and exit different levels of the menu. A menu option
arrow keys to scroll through lists. In some menus, you can