Indicators On The Front Panel Of The Printer - Sony UPX-C21 Operating Instructions Manual

Indicators on the Front Panel of the Printer

If a problem occurs, the indicators on the front panel such as PRINT,
ALARM, RIBBON and/or PAPER light or blink to indicate the problem
condition.
The following table show the relation between lighting or blinking
condition of each indicator and possible cause and remedies.
Indicators
Lighting Blinking
PRINT
PRINT
PRINT ALARM
RIBBON
PAPER
ALARM and PAPER
ALARM and RIBBON
ALARM
ALARM
PRINT, ALARM,
PAPER and RIBBON
Possible cause and remedies
Printing
Data receiving
• Printing stops midway.
t The indicators stop lighting and blinking after the
paper is ejected.
• The paper which cannot be used with this printer has
been loaded.
t Wait until the paper is ejected. Then, load the
appropriate paper. (page 23)
• The ribbon has been exhausted.
t Replace the old ink ribbon cartridge with the new
one. The ink ribbon cannot be reused. (page 17)
• The ink ribbon cartridge is not loaded.
t Load the ink ribbon cartridge. (page 17)
• The paper has been exhausted.
t Load the paper in the paper tray. (page 20)
• The paper tray is not installed.
t Install the paper tray. (page 20)
• The ink ribbon cartridge and paper are not
compatible.
t Use a valid combination of paper and ink ribbon
cartridge. (page 23)
• The ink ribbon cartridge is defective.
t Replace the defective ink ribbon cartridge with the
new one. (page 17)
• The ink ribbon has torn.
t Repair the tear. (page 20)
• The ink ribbon cartridge that cannot be used with the
printer.
t Load the appropriate ink ribbon cartridge. (page
17)
• The paper has jammed inside the printer.
t Refer to the insert entitled "If the Paper Jams."
• The top cover of the printer opens.
t Close the top cover.
• Serviceman-call trouble occurs.
t Turn off the power immediately and contact your
Sony service facility or your Sony dealer.
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