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Related Manuals for NCR SelfServ XK22
Summary of Contents for NCR SelfServ XK22
- Page 1 Site Preparation Guide NCR SelfServ™ XK22 (2246) Kiosk BCC5-0000-5390 Issue D...
- Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Software screen images are representative, and in some cases, may not match a customer’s installed software exactly.
- Page 3 Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Requirements The NCR SelfServ™ XK22 (2246) Kiosk conforms to all applicable legal requirements. To view the compliance statements see the NCR Selfserv Kiosks Safety and Regulatory Information (B005-0000-2063).
- Page 4 Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug.
- Page 5 NCR can contact you if additional details are needed. Hardware that fails after installation or staging DOES NOT qualify as a Customer Satisfaction Out of Box failure and must be managed via the NCR warranty terms and conditions. If you need NCR Warranty support for post installation issues,...
- Page 6 • Description of the problem, including any system error codes, error condition, or guidance to the area of failure. The NCR Agent will provide you with a work order number, which serves as your Return Material Authorization (RMA). Please provide the RMA on the outside of the shipping box.
- Page 7 If you experience an out of box failure (OBF) during installation or staging related to a missing, wrong, or defective unit or item, contact NCR through any of the following options, which may differ based on the customer sales channel: •...
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Page 8: Table Of Contents
Table of Contents NCR SelfServ™ XK22 (2246) Site Preparation Guide Overview Product IDs Customer Responsibilities Third Party Peripheral Certification Environmental Requirements Barometric Pressure Temperature Humidity Electrical Requirements Power Requirements AC Wiring Requirements LAN Communications Transient Protection AC Power Line Transient Protection... - Page 9 Heights and Depths (Countertop and Wall Mount Con- figurations) Height from Ground (Countertop and Wall Mount Con- figurations) Depth from Front of Door (Countertop and Wall Mount Con- figurations) Heights and Depths (Pedestal Mount Configuration) Height from Ground (Pedestal Mount Configuration) Depth from Front of Base (Pedestal Mount Configuration) Distance for Voice Guidance Interface Devices...
- Page 10 viii Revision Record Issue Date Remarks Dec 2019 First Issue Mar 2020 • Added perchlorate material notification • Updated the Out of Box Failure (OBF) sections for Retail and for Hospitality • Updated cleaning procedures May 2020 Added dimensions for Dual Pedestal Mount Feb 2021 •...
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Page 11: Ncr Selfserv™ Xk22 (2246) Site Preparation Guide
NCR SelfServ™ XK22 (2246) Site Preparation Guide Overview This document provides the information necessary to prepare a site to NCR specifications before installing an NCR SelfServ™ XK22 (2246) Kiosk. The site must be properly prepared before the kiosk is installed because site preparation deficiencies may... -
Page 12: Product Ids
NCR SelfServ™ XK22 (2246) Site Preparation Guide Product IDs The NCR SelfServ™ XK22 (2246) Kiosk is available in the following models, which can be configured with various features. Name Description 2246-1000-8090 XK22 Kiosk (Retail) w/ uNav 2246-1100-8090 XK22 Kiosk (Retail) w/o uNav 2246-5010-1001 XK22 Kiosk HOSP;... -
Page 13: Customer Responsibilities
• Provide and install floor coverings and environmental systems that limit or control static electricity build-up and discharge. In general, keep the NCR equipment area free from dust, smoke, lint, and other particles. Restrict smoking, eating, and drinking around the equipment. Avoid locating... -
Page 14: Third Party Peripheral Certification
ESD issue can occur. Third party peripherals include any electrically powered devices connected to the kiosk that are not an NCR branded product or a certified solution advocated by NCR. Examples of third party products include PIN pad devices, printers, external CD-ROM drives, and so forth. -
Page 15: Environmental Requirements
• Operating range of pressure: 105 to 69 kPa (15.2 to 20.0 lb./in.) Temperature The NCR SelfServ™ XK22 (2246) Kiosk operates over the following temperature ranges. Avoid continuous operation at or near the indicated temperature extremes, or in locations where the temperature changes beyond the restrictions. -
Page 16: Electrical Requirements
The customer must provide suitable AC power for the NCR SelfServ™ XK22 (2246) Kiosk and any associated equipment and devices. NCR recommends a dedicated unswitched power line dedicated to the NCR equipment installation. Refer to the NCR Workstation and Peripherals AC Wiring Guide (BST0-2115-23) for store AC wiring requirements. -
Page 17: Lan Communications
NCR SelfServ™ XK22 (2246) Site Preparation Guide LAN Communications The NCR SelfServ™ XK22 (2246) Kiosk supports Ethernet 10/100/1000baseT Local Area Network (LAN) communication protocol. Cat-5 wiring for 100baseT or higher is recommended. For Ethernet communications wiring specifications, refer to the NCR Ethernet... -
Page 18: Transient Protection
Improvement of any deficiencies in power quality is a customer responsibility. Malfunction and/or component failure as a result of power quality problems are/is not covered by the NCR Maintenance Agreement. NCR accepts no liability for any such occurrence or for its consequences. -
Page 19: Data Line Transient Protection
• Be installed in accordance with all applicable local, state, and national electrical codes and regulation. Note: NCR provides a full line of both AC power and data line transient surge suppressors to protect your NCR unit and reduce downtime and extend the life of the NCR TouchPort travel solution. -
Page 20: Weight
(57.32 lb) (41.89 lb) (82.01 lb) (181.22 lb) Shipping Weight The following table shows the approximate shipping weights for each NCR XK22 Kiosk part. These values are for reference only. Exact weights are dependent on build configuration. Kiosk Part Total Weight Boxed Countertop + Pallet 43 kg (94.80 lb) Boxed Pedestal + Pallet 42.6 kg (93.92 lb) -
Page 21: Kiosk Dimensions
NCR SelfServ™ XK22 (2246) Site Preparation Guide Kiosk Dimensions The NCR XK22 Kiosk can be installed in different configurations, depending on the features, kits, and components ordered. Following are dimensions of different NCR XK22 Kiosk configurations. Countertop Mount with Small PIN Pad... -
Page 22: Countertop Mount With Large Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Countertop Mount with Large PIN Pad... -
Page 23: Wall Mount With Small Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Wall Mount with Small PIN Pad... -
Page 24: Wall Mount With Large Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Wall Mount with Large PIN Pad... -
Page 25: Pedestal Mount, Bolted With Small Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Pedestal Mount, Bolted with Small PIN Pad... -
Page 26: Pedestal Mount, Bolted With Large Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Pedestal Mount, Bolted with Large PIN Pad... -
Page 27: Pedestal Mount, Free Standing With Small Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Pedestal Mount, Free Standing with Small PIN Pad... -
Page 28: Pedestal Mount, Free Standing With Large Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Pedestal Mount, Free Standing with Large PIN Pad... -
Page 29: Dual Pedestal Mount, Bolted With Small Pin Pad
NCR SelfServ™ XK22 (2246) Site Preparation Guide Dual Pedestal Mount, Bolted with Small PIN Pad... -
Page 30: Accessibility Of Devices
NCR SelfServ™ XK22 (2246) Site Preparation Guide Accessibility of Devices The dimensions in this section show the accessibility of devices for all users especially for persons with disabilities. Depending on the type of the NCR XK22 Kiosk unit installed, refer to the following: Unit Configuration Related Accessibility Information Countertop Mount Configuration... -
Page 31: Heights And Depths (Countertop And Wall Mount Configurations)
NCR SelfServ™ XK22 (2246) Site Preparation Guide Heights and Depths (Countertop and Wall Mount Configurations) Interface Device Reference Point Height from Ground Depth from front of Door Touchscreen/Display Top of active display area 1639.8 mm (64.56 in.) 122.9 mm (4.84 in.) Coupon Chute Center of paper entry slot 1079.4 mm (42.5 in.) 104.5 mm (4.11 in.) -
Page 32: Height From Ground (Countertop And Wall Mount Configurations)
NCR SelfServ™ XK22 (2246) Site Preparation Guide Height from Ground (Countertop and Wall Mount Configurations) -
Page 33: Depth From Front Of Door (Countertop And Wall Mount Configurations)
NCR SelfServ™ XK22 (2246) Site Preparation Guide Depth from Front of Door (Countertop and Wall Mount Configurations) -
Page 34: Heights And Depths (Pedestal Mount Configuration)
NCR SelfServ™ XK22 (2246) Site Preparation Guide Heights and Depths (Pedestal Mount Configuration) Interface Device Reference Point Height from Ground Depth from Front of Base Touchscreen/Display Top of active display area 1639.8 mm 212.4 mm (8.36 in.) (64.56 in.) Coupon Chute Center of paper entry slot 1079.4 mm (42.5 in.) 194 mm (7.64 in.) -
Page 35: Height From Ground (Pedestal Mount Configuration)
NCR SelfServ™ XK22 (2246) Site Preparation Guide Height from Ground (Pedestal Mount Configuration) -
Page 36: Depth From Front Of Base (Pedestal Mount Configuration)
NCR SelfServ™ XK22 (2246) Site Preparation Guide Depth from Front of Base (Pedestal Mount Configuration) -
Page 37: Distance For Voice Guidance
This section provides the distance from the center of the Audio Jack to the reference point of each interface device that is installed on the NCR XK22 Kiosk unit. The direction from the Audio Jack to the interface devices is based on a 12-hour clock position relative to the center of the clock, which is the center of the Audio Jack. - Page 38 NCR SelfServ™ XK22 (2246) Site Preparation Guide Direction Distance between Interface Devices and Interface Device Reference Point Audio Jack (Point to Point) PIN Pad No. 5 button 300 mm (11.81 in.) (Equinox 6200M) PIN Pad No. 5 button 382.4 mm (15.06 in.)
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Page 39: Interface Devices
NCR SelfServ™ XK22 (2246) Site Preparation Guide Interface Devices... -
Page 40: Service Clearance
NCR SelfServ™ XK22 (2246) Site Preparation Guide Service Clearance Kiosk with Small PIN Pad Kiosk with Large PIN Pad... -
Page 41: Countertop Mounting Details
NCR SelfServ™ XK22 (2246) Site Preparation Guide Countertop Mounting Details Refer to the following sections for information on NCR XK22 Kiosk Countertop Mount installation: • Recommended Bolt Specifications on the next page • Mounting Dimensions on page 33 • Cable Routing Options... -
Page 42: Recommended Bolt Specifications
The anchors are not shipped with the kiosk and must be obtained locally. NCR recommends to use the following bolt specifications for NCR XK22 Kiosk Countertop Mount: • Flanged Hex Head Bolt •... -
Page 43: Mounting Dimensions
NCR SelfServ™ XK22 (2246) Site Preparation Guide Mounting Dimensions This section provides recommended dimensions for the Power/LAN cable passage cutout (if cables are routed under the countertop) and distances for bolt holes. -
Page 44: Cable Routing Options
NCR SelfServ™ XK22 (2246) Site Preparation Guide Cable Routing Options In Countertop Mount installation, cables may be routed either through the back of the kiosk or under the countertop. -
Page 45: Wall Mounting Details
NCR SelfServ™ XK22 (2246) Site Preparation Guide Wall Mounting Details Refer to the following sections for information on NCR XK22 Kiosk Wall Mount installation: • Recommended Bolt Specifications on the next page • Mounting Dimensions on page 37 • Cable Routing Options... -
Page 46: Recommended Bolt Specifications
• Thread size — M8 (5/16 in.) • Quantity — 6 pieces Dry Wall Installation For a dry wall installation, NCR recommends to use the following anchor and bolt specifications: • Flanged Hex Head Bolt • Thread size— M10 (3/8 in.) •... -
Page 47: Mounting Dimensions
NCR SelfServ™ XK22 (2246) Site Preparation Guide Mounting Dimensions This section provides recommended dimensions for the Power/LAN cable passage cutout (if cables are routed through the cable access cutout on the wall) and recommended height from the floor to bolt holes. - Page 48 NCR SelfServ™ XK22 (2246) Site Preparation Guide...
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Page 49: Cable Routing Options
NCR SelfServ™ XK22 (2246) Site Preparation Guide Cable Routing Options In Wall Mount installation, cables may be routed either through the cable access cutout on the wall or through the base of the kiosk enclosure. -
Page 50: Pedestal Mounting Details
NCR SelfServ™ XK22 (2246) Site Preparation Guide Pedestal Mounting Details Refer to the following sections for information on NCR XK22 Kiosk Pedestal Mount installation: • Recommended Bolt Specifications on the facing page • Mounting Dimensions on page 42 • Cable Routing Options... -
Page 51: Recommended Bolt Specifications
This option requires drilling bolt holes on the floor. Note: The anchors are not shipped with the kiosk and must be obtained locally. NCR recommends to use the following bolt specifications for NCR XK22 Kiosk Bolted Pedestal Mount: • Removable Bolt Anchor •... -
Page 52: Mounting Dimensions
NCR SelfServ™ XK22 (2246) Site Preparation Guide Mounting Dimensions This section shows distances for pedestal bolt holes. -
Page 53: Cable Routing Options
NCR SelfServ™ XK22 (2246) Site Preparation Guide Cable Routing Options In Pedestal Mount installation, cables may be routed out of the pedestal either through the access hole on the back (for single–sided installation) or through the access hole on the right–hand side (for dual–sided installation).