Location Services; Installing In Your Car; Closing Or Running In The Background; Getting Help - TomTom GO User Manual

While the map is downloading you can use other apps. If the Wi-Fi connection is lost, the download
automatically pauses to prevent high data charges. You must keep the TomTom GO Navigation app open while
paused or you will lose the part of the map you have already downloaded. You can use other apps while
paused.
If Wi-Fi connection is lost, you can choose to continue downloading using your mobile network connection.
You will also need to download ferry connections. If not, water appears in grey.

Location services

When you first start the TomTom GO Navigation app, it may need a few minutes to find your GPS position and
show your current location on the map. Make sure you have GPS activated on your device.
In areas where location services do not operate normally, such as tunnels, your location may not be accurate.
Important: The navigation app cannot give you route instructions until it has received location data.
Some devices need a data connection to obtain a GPS location.
If your device has no GPS reception, the navigation app uses positioning information from Wi-Fi networks or
mobile phone towers. This information is used for route planning and to determine your approximate location,
but is not accurate enough to use for route instructions.

Installing in your car

Only use a suitable mount to hold your device when you are using it in your car.
Be careful where you install your device in your car. The device shouldn't block or interfere with any of the
following:
▪
Your view of the road.
▪
The controls in your car.
▪
Your rear-view mirrors.
▪
The airbags.
You should be able to reach the device easily without leaning or stretching.

Closing or running in the background

You can choose to continue running the TomTom GO Navigation app
let your device pause the TomTom GO Navigation app in the background when another app is started.
If the app is running in the background and you are driving on a planned route, you continue to hear driving
instructions.
If the app is paused in the background for a long time your device eventually closes the app.
To close the TomTom GO Navigation app yourself, return to the map view or guidance view then press your
device's back button. Select Close to close the app.

Getting help

Select Support in the Main Menu to see
For warranty and privacy information, go to tomtom.com/legal.
different ways you can get
9
when it is in the background, or you can
help.