What To Do If Your Appliance Does Not Work - Moulinex cuisine companion HF800A Manual

WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK

PROBLEMS
The steam regulator cap is not
properly attached.
Problems when steam
cooking.
Insufficient cooking time
It is not plugged in.
The switch (H) is in position 0.
The appliance does not
work.
The bowl or the lid are not correctly
positioned or locked.
The lid does not lock. The lid is not fully assembled.
The appliance is not positioned on a
flat surface, the appliance is not
stable.
Excessive vibration.
Volume of ingredients too high.
Accessory error.
EN
CAUSES SOLUTIONS
Set the steam cap to 'high steam' (turn
towards you); this setting allows a
maximum amount of steam to build up
in the bowl for all types of steam
cooking (soups, etc.), so there will be
more steam in the bowl and the cooking
process will be more efficient.
The 'low steam' position allows a
maximum amount of heat and steam to
be dispersed into the bowl for all steam
cooking (soups, etc.). This position also
helps to avoid splashing during cooking.
The 'high steam' position allows a
maximum amount of condensation to
escape and results in dishes or sauces
with a better consistency (risotto, cream
desserts, sauces, etc.).
Cooking times are for information purposes
only; in most cases it ensures that the food is
properly cooked.
However, certain conditions may affect the
cooking time:
- size of the vegetables (cut or uncut)
- quantity of ingredients in the basket
- type of vegetables, their ripeness
- quantity of water in the bowl, which
corresponds to the measurement (0.7l).
If the food is not properly cooked, you can set
an additional cooking time.
You can also use the manual mode by
selecting a temperature of 130°C and the
cooking time according to the quantity and
type of ingredients.
Plug the appliance into an electrical
socket.
Move the switch to position 1.
Check that the bowl or the lid are cor-
rectly positioned and locked according
to the diagrams in the instruction ma-
nual.
Check that the seal is correctly assembled
on the seal holder and that the seal holder
is correctly assembled on the lid.
Place the appliance on a flat surface.
Reduce the quantity of ingredients pro-
cessed.
Check that you are using the recom-
mended accessory.
14
PROBLEMS CAUSES
Volume of ingredients too high.
The lid is not correctly positioned or
locked.
Leak through lid. The seal is not present.
The seal is cut or damaged.
Accessory error.
The seal is not correctly positioned.
The seal is damaged.
Leak through the bowl
spindle.
The locking ring (D5) is not locked
correctly.
The blades do not ro- Pieces of food that are too big or too
tate easily. hard.
On using the appliance for the first time,
or in the event of overload of the motor
Smell from motor. caused by too large a quantity of
ingredients or by pieces that are too hard
or too big.
The appliance has detected too many
"STOP" is displayed. vibrations and has changed to the sa-
fety position.
Motor overload caused by too many
ingredients or pieces which are too
"SECU" is displayed.
hard or too large or overuse without
sufficient cooling down time.
"SECU" is displayed +
red indicator light is Overheating of temperature sensors.
flashing.
"Err1" is displayed.
+ red indicator light is The heating element is not working.
flashing.
"Err2" is displayed. Electronic fault.
"Err3" is displayed. Speed fault.
Communication fault with chopper
"Err4" is displayed.
electronic card.
"ntc1" is displayed.
Temperature sensor 1 is no longer
+ red indicator light is
working.
flashing.
"ntc2" is displayed.
Temperature sensor 2 is no longer
+ red indicator light is
working.
flashing.
SOLUTIONS
Reduce the quantity of ingredients
processed.
Lock the lid correctly on the bowl.
Position the seal on the seal holder and
clip the assembly to the lid.
Change the seal, contact an approved
service centre.
Check that you are using the
recommended accessory.
Position the seal correctly.
Contact an approved service centre.
Lock the ring correctly (D5).
Reduce the size or quantity of the in-
gredients processed. Add some liquid.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
Check that you are at the right speed
and that you are using the recommen-
ded accessory.
Allow the motor to cool down (about
30 minutes) and reduce the number of
ingredients in the bowl.
Contact an approved service centre.
Check that the power pins under the
bowl
are not clogged. If this is the case,
clean them and try again.
If that still does not work, contact an
approved service centre.
Contact an approved service centre.
Contact an approved service centre.
Contact an approved service centre.
Contact an approved service centre.
Contact an approved service centre.
15
EN