Status
MicroSD Card
Error
Paper Feeding
Failed
Paper Jam
Printer Cover
is not closed
properly
Device does
not Work
TROUBLESHOOTING
LED Indication
• Check if the MicroSD card is inserted properly
• Check if the MicroSD card is full
• Check if the MicroSD card is corrupted
Magenta
• Check if the MicroSD card is compatible
• Open the paper compartment cover to check if
Red
• Power off and on the device, the photo paper
Red
• Close the printer cover properly. Make sure
Red
• Make sure the battery level is not too low.
N/A
Actions
Canon ZINK™ photo paper is inserted
will be fed out automatically
smartphone OS is compatible and up to date
If it is, recharge the device
13