Lexmark B3340 User Manual page 114

Troubleshoot a problem
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings >
> Paper Size/Type >
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
Step 3
a
Check if the trays are linked.
For more information, see
b
Print the document.
Is the document printed from the correct tray?
Confidential and other held documents do not print
Action
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
> Paper > > Tray Configuration >
"Linking trays" on page
Yes
Go to step 2.
The problem is
solved.
The problem is
solved.
22.
Yes
The problem is
solved.
The problem is
solved.
114
No
Load the correct
paper size and paper
type.
Go to step 3.
Contact customer
support.
No
Go to step 2.
Go to step 3.