Sony DCR-IP5 Service Manual page 58

DCR-IP5/IP5E/IP7BT/IP7E
Types of trouble and their solutions
In the recording and playback modes
Symptom Cause and/or Corrective Actions
The camcorder does not function • The battery pack is not installed, or is dead or nearly dead.
c Install a charged battery pack (p. 25, 26).
even if you slide the POWER
switch. • The AC power adaptor is not connected to the mains.
c Connect the AC power adaptor to the mains (p. 30).
The battery pack is quickly • The temperature of the environment is too low.
• The battery pack is not fully charged.
discharged.
c Charge the battery pack fully again (p. 26).
• The battery pack is completely dead, and cannot be recharged.
c Replace it with a new battery pack (p. 25).
The battery remaining indicator • You have used the battery pack in an extremely hot or cold
does not indicate the correct time. environment for a long time.
• The battery pack is completely dead, and cannot be recharged.
c Replace it with a new battery pack (p. 25).
• The battery is not fully charged.
c Use a charged battery pack (p. 26).
• A deviation has occurred in the remaining battery time.
c Charge the battery pack fully again (p. 26).
• A deviation has occurred in the remaining battery time.
The power goes off although the
c Charge the battery pack fully again so that the indication on
battery remaining indicator
indicates that the battery pack has
enough power to operate.
• The power source is disconnected.
The cassette cannot be removed
c Connect it firmly (p. 25, 30).
from the holder.
• The battery is not fully charged.
c Use a charged battery pack (p. 26).
The % and Z indicators flash and
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
no functions except for cassette
ejection work.
The indicator is flashing. • The camcorder cannot recognize the Micro Cassette Memory of
the tape.
c Insert the cassette again (p. 36).
• q REMAIN is set to AUTO in the menu settings.
The remaining tape indicator is not
c Set it to ON to always display the remaining tape indicator
displayed.
Types of trouble and their solutions
When operating using a "Memory Stick"
– DCR-IP7E only
Symptom Cause and/or Corrective Actions
The photo save function does not • The write-protect switch on the "Memory Stick" is set to
work. LOCK.
c Release the lock (p. 137).
You cannot play back images in • You may not be able to play back images in actual size when
actual size. you try to play back images recorded by other equipment. This
is not a malfunction.
No audio during playback. • No audio was recorded on the file.
Others
Symptom Cause and/or Corrective Actions
The title is not recorded. • The 20 number of titles are already recorded.
c Erase unnecessary titles (p. 111).
• The tape is set to prevent accidental erasure.
c Slide the write-protect tab so that the red portion is not
• COMMANDER is set to OFF in the menu settings.
The Remote Commander supplied
c Set it to ON (p. 124).
with your camcorder does not
• Something is blocking the infrared rays of the Remote
work.
Commander.
c Remove the obstacle.
• The batteries are inserted in the battery holder with the + –
polarities incorrectly matching the + – marks.
c Insert the batteries with the correct polarity (p. 254).
• The batteries are dead.
c Insert new ones (p. 254).
• DISPLAY is set to V-OUT/LCD in the menu settings.
The picture from the TV or VCR
c Set it to LCD (p. 124).
does not appear even when your
• The VIDEOINPUT setting in the menu settings is wrong.
camcorder is connected to outputs
c Set it to the appropriate position.
on the TV or VCR.
the battery remaining indicator is correct (p. 26).
hour to acclimatize it (p. 236).
(p. 124).
(continued on the following page)
visible (p. 37).
(continued on the following page)
Types of trouble and their solutions
When operating using a "Memory Stick"
– DCR-IP7E only
Symptom
The "Memory Stick" does not
function.
Recording does not function.
The image cannot be deleted.
You cannot format the "Memory
Stick".
Deleting all the images cannot be
carried out.
You cannot protect an image.
You cannot write a print mark on a
still image.
213 214
Types of trouble and their solutions
Others
Symptom
No function works though the
power is on.
While charging the battery pack,
the CHG lamp does not light up.
You cannot charge the battery
pack.
While charging the battery pack,
the CHG lamp flashes.
The melody or beep sounds for 5
seconds.
The buttons do not appear on the
screen.
The indicators appear mirror-
reversed in the viewfinder or on
the TV screen.
Image data cannot be transferred
by the USB connection (DCR-IP7E
only).
Your camcorder gets warm.
No image is displayed on the
screen when connecting with other
equipment using the i.LINK cable.
215 216
1-50
Cause and/or Corrective Actions
• The POWER switch is not set to MEMORY.
c Set it to MEMORY (p. 149).
• The "Memory Stick" is not inserted.
c Insert a "Memory Stick" (p. 139).
• The "Memory Stick" has already been recorded to its full
capacity.
c Delete unnecessary images and record again (p. 192).
• An incorrectly formatted "Memory Stick" is inserted.
c Format the "Memory Stick" using your camcorder or use
another "Memory Stick" (p. 128).
• The write-protect switch on the "Memory Stick" is set to
LOCK.
c Release the lock (p. 137).
• The image is protected.
c Cancel image protection (p. 190).
• The write-protect switch on the "Memory Stick" is set to
LOCK.
c Release the lock (p. 137).
• The write-protect switch on the "Memory Stick" is set to
LOCK.
c Release the lock (p. 137).
• The write-protect switch on the "Memory Stick" is set to
LOCK.
c Release the lock (p. 137).
• The write-protect switch on the "Memory Stick" is set to
LOCK.
c Release the lock (p. 137).
• The INDEX screen is not displayed.
c The protect marks cannot be written when the single screen
is displayed (p. 190).
• The write-protect switch on the "Memory Stick" is set to
LOCK.
c Release the lock (p. 137).
• The INDEX screen is not displayed.
c The print marks cannot be written when the single screen is
displayed (p. 190).
• You are trying to write a print mark on a moving picture.
c Print marks cannot be written to a moving picture.
Cause and/or Corrective Actions
• Disconnect the AC power adaptor from the mains or remove
the battery, then reconnect it in about 1 minute. Turn the power
on. If the functions still do not work, press the reset button
using a sharp-pointed object. (If you press the reset button, all
the settings (DCR-IP7E: except the NETWORK mode settings)
including the date and time return to the default) (p. 252).
• Charging is completed.
• The battery pack is not properly installed.
c Install it properly (p. 25).
• The POWER switch is not set to OFF (CHG).
c Set it to OFF (CHG).
• The battery pack is not properly installed.
c Install it properly (p. 25).
• Something is wrong with the battery pack.
c Please contact your Sony dealer or local authorized Sony
service facility.
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize it (p. 236).
• Some troubles have occurred in your camcorder.
c Remove the cassette and insert it again, then operate your
camcorder.
• DISPLAY was pressed.
c Press the centre z on the control button.
c Press DISPLAY on your camcorder or on the Remote
Commander (p. 54).
• The mirror mode is activated.
This is not a malfunction.
• The USB cable was connected before installation of the USB
driver was completed.
c Uninstall the incorrect USB driver and re-install the USB
driver (p. 204).
• This is not a malfunction.
• The camcorder cannot be connected to a DV product.