Confirming your meter update
To check if you have the latest rates for Envelope Printing or Print on Envelopes:
1. Locate your Product Code Number (PCN) and 7-digit serial number.
2. Using a browser on your PC, go to https://www.pitneybowes.com/us/support/rate-change-
home/get-meter-updates.html.
3. Select your PCN from the menu and enter the serial number in the field provided.
4. Click Confirm Meter Update.
Changing the default refill amounts for printing
postage
Change the default refill amount to store an amount you want to refill your device with.
There are two ways to change the default refill amount:
From the Home Screen:
1. Tap Settings on the toolbar.
2. Scroll down to the Envelope Printer Settings section.
3. Tap Postage Refills.
4. Tap the box under Default refill amount.
5. Tap the back key to remove the existing amount. You may need to tap the key multiple times to
clear the amount.
6. Enter the new amount.
7. Tap Apply.
From Envelope Printing or Print on Envelopes:
1. Tap Envelope Printing or Print on Envelopes from the Home screen.
2. Tap Postage Balance.
3. Tap Refill Settings.
4. Tap the box under Default refill amount
Pitney Bowes
Operator Guide
February 2021
Managing Printing on Envelopes
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