Troubleshooting - Withings BPM Core Instruction Manual

Troubleshooting

Problem
No results for the ECG measurement
A valvular heart disease analysis cannot be done
The inflation action cannot be done or the air
pressure cannot rise
The low battery icon is displayed on the device
The blood pressure cannot be taken
and the application shows an error message
Under normal circumstances, the measurement taken
at home may differ from the measurement taken in a
medical setting
Remedy
Ensure that the three electrodes are in direct contact with the skin. If yes, clean them with a tissue
Check the stethoscope position. The flat surface must be in contact with the chest. Ensure
that you did the required number of measurements in order to get a reading. Do the measu-
rement in a quiet and calm area.
1. Check the cuff position, fasten the cuff correctly and remeasure the pressure again
2. Check the blood pressure monitor connection to the iOS or Android device
Reload the device with the cable provided
1. Re-fasten the cuff
2.
Relax and sit down
3. Keep the cuff and heart at the same level during the measurement period
4.
Keep silent and still during measurement
5. If the patient has a severe heartbeat problem, the blood pressure levels may not be read
correctly
1. The variation is due to the different environments
2. The blood pressure is changing according to the physiological or psychological status of
the human body
3. Atrial fibrillation may not be permanent at early stage
4. Show your recorded values to your physician
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