Trouble
Not activated by
y Make sure the handset is not turned off.
☞
touching or
P. 42 "Turning power on"
pressing keys
Screen response
y This may happen when a great deal of data
is slow when
is saved on the handset, when a large
touching or
amount of data is being transferred
pressing keys
between the handset and the microSD
Card, etc.
docomo nano UIM
y Is the docomo nano UIM card inserted
card is not
facing right direction?
recognized
nano UIM card"
Clock is incorrect
y Clock may become incorrect if the power is
left turned on for a long time. Make sure
[Automatic date & time] is set to ON and
turn the power on again in a location with
good signal conditions.
time"
Handset operation
y The apps installed on the handset after
is unstable
purchase may become a cause. If you can
improve the symptoms by activating the
handset with the safe mode
be able to improve the symptoms by
uninstalling the installed apps.
Check items
☞
P. 168 "Storage"
☞
P. 35 "docomo
☞
P. 182 "Date &
*
set, you may
Trouble
Apps do not work
y Make sure there is no disabled app. Try
properly (e.g.
inability to activate
them, frequent
y Is the use of requiring function for operating
errors)
y Make sure Battery optimization is not
* Safe mode is a function to start up the handset in a state close
to that at the time of purchase.
y For activating the safe mode
Turn the power on again when the power is turned off, then
keep pressing 2 on the screen during activation until the
lock screen of the touch panel is displayed.
* Alternatively, 3 (Power key) while the power is turned on (for
at least 2 seconds)▶touch and hold [Power off]▶[OK] to
activate the safe mode.
Also, activate the safe mode from Self check.
"Self check"
* When the safe mode is activated, [Safe mode] is displayed
at the bottom left of the screen.
* To deactivate the safe mode, turn the power on again.
y Back up the necessary data in advance before using the safe
mode.
y Depending on the widget, it may disappear.
208
Check items
again after enabling a disabled app, if any.
☞
P. 160 "Enabling an app"
☞
the app allowed?
P. 67 "First things
first"
☞
carried out.
P. 68 "Battery
optimization"
☞
P. 185
Appendix