Sharp SHV43 Notes On Usage
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Sharp SHV43 Notes On Usage

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Notes on Usage
• In this manual, the "AQUOS sense2 SHV43" is abbreviated as the "SHV43"
or the "product".
• In this manual, "au Nano IC Card 04" is abbreviated as "au IC Card".
• In this manual, "microSD™ memory card (commercially available)",
"microSDHC™ memory card (commercially available)" and "microSDXC™
memory card (commercially available)" are abbreviated as "microSD
memory card" or "microSD".
• For illustrations and descriptions in this manual, refer to "Basic Manual"
available on the au homepage and on the product.
April 2019, Edition 1.1
Sold by: KDDI CORPORATION,
　　　　 OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION

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  • Page 1 Be sure to read this manual before use Notes on Usage • In this manual, the “AQUOS sense2 SHV43” is abbreviated as the “SHV43” or the “product”. • In this manual, “au Nano IC Card 04” is abbreviated as “au IC Card”.

  • Page 2: When Using The Product

    When Using the Product If you think the product may be malfunctioning, first check with the “quick diagnostic” and “trouble diagnostic” from the “Repair and Delivery Service” app. ■Quick diagnostic On the home screen → “App list screen” → [Support] → [故障紛失サポー ト] (Repair and Delivery Service) →...
  • Page 3 • The IMEI information of your cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone. • If you are using the product overseas, check the relevant laws and regulations of the country/region you visit in advance. •...
  • Page 4 * “The Company” as appears in this manual refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION ◎ Reproduction of the content of this manual in part or in whole is prohibited.

  • Page 5: Safety Precautions (Observe Strictly)

    Safety Precautions (Observe Strictly) ■ Before using the product, thoroughly read these safety precautions for proper use. ■ These precautions contain information intended to prevent injury to the user and to surrounding people, as well as damage to property, and must be observed at all times. ■...
  • Page 6 ■ Explanation of Prohibited or Enforcement Symbols Indicates that handling Indicates an action that with wet hands is not is not allowed. Wet hands allowed. Prohibited prohibited Indicates that Indicates that instructions specified disassembly is not are compulsory (must Disassembly allowed.
  • Page 7 Do not sprinkle sand, soil or dirt on the equipment or put the equipment directly on it. Also, do not touch the equipment when sand etc. is adhering to your hand. Prohibited May cause fires, burns, injury, electric shock, etc. Refer to the following for details on waterproofness/ dustproofness.
  • Page 8 Do not get the equipment wet with liquids such as water (drinking water, sweat, seawater, pet urine, etc.). May cause fires, burns, injury, electric shock, etc. Wetting with water Refer to the following for details on waterproofness. prohibited ▶P. 28 “Notes on Waterproof and Dustproof Properties” Do not allow liquids such as water (drinking water, sweat, seawater, pet urine, etc.) to get inside the charging jack or external connection jack.
  • Page 9 Be sure to turn off the product and not to charge the battery in locations where flammable gas may be generated such as gas stations and where dust is generated. Instruction May cause explosions, fires etc. if using the equipment in location where flammable gas etc.
  • Page 10 May cause fires, burns, injury, etc. Prohibited Do not apply excessive force on the product such as puncturing it with a sharp object (nail etc.), hitting it with a hard object (hammer etc.) or stepping on it. Prohibited May cause fires, burns, injury, etc.
  • Page 11 If the substance inside the product comes into contact with your eyes, mouth, etc., immediately rinse the contacted area with clean water. Then seek prompt medical treatment. Instruction May result in loss of eyesight, sick, etc. because of the substance inside the product.
  • Page 12 Turn off the product or set it to Airplane mode before going aboard an airplane. Since using the product on airplanes is restricted, follow the Instruction instructions given by the respective airlines. Failure to do so might affect an airplane's electronic instrumentation because of signals.
  • Page 13 If you are using electronic medical equipment etc., contact the respective manufacturer or dealer to check whether the operation of the equipment is affected by signals. Instruction May interfere with the operation of electronic medical equipment etc. because of signals. Turn off the product near high-precision electronic devices or devices that use weak electronic signals.
  • Page 14 CAUTION For using a motion sensor and geomagnetic sensor, check the safety around, hold the product and do not swing it more than necessary. Prohibited May cause an accident such as injury. If the display is broken and the internal substance then leaks, do not get it on your skin (face, hands, etc.), clothes, etc.
  • Page 15 If you use the product in a vehicle, contact the vehicle manufacturer or dealer to check whether the operation of the vehicle is affected by signals. Instruction May interfere with the operation of electronic equipment because of signals in some vehicle models. In this case, stop using the product.
  • Page 16 Do not short-circuit the charging jack when connected to an outlet. Also, do not allow any part of your body (hands, fingers, etc.) to come into contact with the charging jack. Prohibited May cause fires, burns, electric shock, etc. Do not place heavy objects on the cord of the specified charger (sold separately) or apply excessive force on it such as pulling it.
  • Page 17 Wipe off any dust on the power plug. May cause fires, burns, electric shock, etc. if you use the power plug with dust adhering. Instruction Fully plug the specified charger (sold separately) into the outlet. May cause fires, burns, electric shock, etc. if you do not insert it Instruction securely.
  • Page 18 ■ au IC Card CAUTION Be careful with the cutting surface not to injure any part of your body such as fingers when handling the au IC Card. May cause injury etc. because the cutting surface may be sharp. Instruction - 17 -...
  • Page 19 ■ Use near Medical Instruments and Inside Medical Facilities WARNING If you have electronic medical equipment such as an implanted cardiac pacemaker or an implanted cardioverter- defibrillator, always carry or use your product at least 15 cm Instruction away from your implant. Electromagnetic signals may have harmful effects on the operation of the electronic medical equipment.

  • Page 20: Material List

    Material List Part Material Surface treatment Display side (Glass section) Reinforced glass AF coating Display side (Protective film PET resin AF coating, Hard section) coating Surrounding area of display Aluminum Coating, Hard side coating Outer case (Back / top and PBT resin (With Coating, Hard bottom surfaces / left and right...

  • Page 21: Handling Precautions

    5°C to 35°C and humidity range of 35% to 85%.) • SHV43 • au IC Card (inserted into the SHV43) For using the product in a bathroom, refer to “Precautions when using the product in a bathroom” (▶P. 31).
  • Page 22 ● Do not use in places subject to lots of dust or vibration. Doing so might cause a fault. ● Clean the product with a soft dry cloth (such as the type used for eyeglasses). Forceful rubbing with a dry cloth may scratch the display. The display may be stained if splash or smear is left attached to the surface.
  • Page 23 ● Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage. ● Do not forcefully press sharp objects or hard objects against keys or display surface. Doing so might cause scratching or damage.
  • Page 24 ● Never use the modified product. Use of a modified device violates the Radio Law and/or the Telecommunications Business Law. You can perform the following operations to confirm the unique authentication and standard marks (including certification/authentication numbers) for the product. On the home screen →...
  • Page 25 ● While writing/reading data to/from a microSD memory card, do not subject the product to vibration or impact or turn off the power. Doing so might cause loss of data or a fault. ● Note that covering the light sensor with fingers or stickers will prevent the sensor from responding to ambient brightness and operating properly.
  • Page 26 ● The touch panel is designed to be lightly touched by fingers. Do not apply strong pressure with your fingers or sharp-pointed objects (such as ballpoint pens and pins) on the touch panel. In the following cases, the touch panel may not work even if you touch it.
  • Page 27 ● Use in very hot or cold environments, for example, when left in an automobile with the windows closed in summer, will cause the internal battery capacity to drop and shorten the available battery usage time. This will also shorten the internal battery's service life. Try to use the internal battery as much as possible at room temperature.
  • Page 28 ■ au IC Card ● Do not forcibly remove or insert the au IC Card. Be careful not to exert excessive force when inserting the card into your au cell phone. ● You are responsible for any damage caused by inserting your au IC Card into some other IC card reader/writer, etc.

  • Page 29: Notes On Waterproof And Dustproof Properties

    Notes on Waterproof and Dustproof Properties Before using the product, thoroughly read the contents of “Notes on Waterproof and Dustproof Properties” to ensure correct use. Failure to follow the contents described in these sections may cause liquid or dust to get inside, resulting in overheating, ignition, electric shock, injury or fault.
  • Page 30 ■ Handling the product • Close the au IC Card/microSD memory card tray securely. The waterproof property is shown its ability by completely closing the cover. Even a fine obstacle (hair, sand, tiny fiber, etc.) put between contact surface may cause liquid or dust to get inside.

  • Page 31: Notes On Using The Product

    ■ Dustproof property of the product • The dustproof property of the product only guarantees a protection rating equivalent to IP6X and does not guarantee its performance under other using conditions such as when the product is directly put on sand such as a beach. •...
  • Page 32 • The product is not designed to resist impact. Do not drop or subject to impact. Also, do not jab the earpiece (receiver)/speaker, mouthpiece, etc. with a sharp object. Doing so my cause damage or deformation to/of the product, resulting in impairment of waterproof/dustproof property.

  • Page 33: Maintaining The Waterproof And Dustproof Properties

    • Do not remove or scratch it. • When closing the au IC Card/microSD memory card tray, do not get the rubber seal caught. Also, do not insert sharp objects into gaps around the au IC Card/microSD memory card tray, the earphone/microphone jack or external connection jack section.

  • Page 34: Washing The Product

    • Do not touch ROBOQUL (sold separately) and the specified charger (sold separately) with wet hands. Doing so may cause electric shock. • Do not splash water onto ROBOQUL (sold separately), the specified charger (sold separately) or optional accessories when using the equipment and do not use it in places where water is regularly used such as a bathroom, shower room, kitchen and lavatory.

  • Page 35: Draining Water

    Draining Water If the product gets wet, make sure to drain water remaining in the earphone/ microphone jack section, external connection jack section, earpiece (receiver)/ speaker section, mouthpiece (microphone) section, key section, air vent, etc. Wipe off water on the surface of the product carefully with a dry and clean cloth etc.
  • Page 36 Hold the product securely and shake it approximately 20 times until there is no more water splashing. Make sure of the safety around you and shake the product while holding it securely not to let it drop. Earpiece (Receiver) section Earphone/ Microphone jack section Mouthpiece...
  • Page 37 Air vent Wipe off water remaining in the grooves of each section by gently putting the product against a dry and clean cloth etc. Since water is sometimes left in the grooves of each section, clear them of water by putting a cloth against their openings and gently patting them. Make sure that there is no more water or foreign objects remaining in them.

  • Page 38: Precautions About Bluetooth

    Lay out a dry cloth etc. beneath and leave the product on the cloth at room temperature for approximately 2 to 3 hours to dry it. Water, if any, remaining in the product may ooze up after wiping off. Do not wipe off water remaining in the grooves directly by a cotton swab etc.

  • Page 39: Precautions About Wireless Lan (Wi-Fi ® )

    ® Precautions about Wireless LAN (Wi-Fi ® • The wireless LAN (Wi-Fi ) function of the product conforms to the domestic standards of Japan, FCC standards and EC directives, and has been certified. • Use of wireless LAN (Wi-Fi ® ) function may be restricted in some countries/ regions.
  • Page 40 Bands of mobile unit identification devices cannot be avoided. • Wireless LAN (Wi-Fi ® ) function: 2.4DS/OF4 The product uses the 2.4 GHz band. DS-SS and OFDM are used as the modulation schemes. The interference distance is about 40 m or less. Bands of mobile unit identification devices can be avoided.
  • Page 41 ■ 2.4 GHz band wireless LAN (Wi-Fi ® ) precautions ® The frequencies used by the wireless LAN (Wi-Fi ) function of the product are in the 2.4 GHz and 5GHz band. In the 2.4 GHz frequency band, in addition to home electrical appliances such as microwave ovens and industrial, scientific and medical devices, other similar wireless stations, in-plant wireless stations for mobile unit identification that require a license for use such as factory...
  • Page 42 ◎ Connections between the product and all other Bluetooth ® and wireless ® LAN (Wi-Fi ) devices have not been confirmed. Therefore, connections ® ® with all Bluetooth and wireless LAN (Wi-Fi ) devices are not guaranteed. ◎ The product supports security features for wireless communications that ®...

  • Page 43: Security Codes

    Voluntary control for radio wave interference This product satisfies technical requirements based on VCCI Rules for Voluntary Control Measures and its satisfied mark is displayed on the electronic nameplate of the product. You can see the electronic nameplate by operating the product as follows. On the home screen →...
  • Page 44 ■ PIN Code To prevent unauthorized use of the au IC Card by a third party, you can set the product to require PIN code entry every time the power is turned on. You also need to enter PIN code when setting whether PIN code entry is required. If PIN code is incorrectly entered three times consecutively, the PIN code will be locked.

  • Page 45: Notes On Data Communication Charge

    Notes on Data Communication Charge • Since constant Internet connection is possible with the product, data communication may be performed automatically by some applications, resulting in high data communication charges. Therefore, subscription to the flat-rate/discount service for data communication charges is recommended. •...

  • Page 46: Export Administration Regulations

    SD-3C, LLC. • USB Type-C™ is a trademark of USB Implementers Forum. • The Bluetooth ® word mark and logo are registered trademarks owned by the Bluetooth SIG, Inc., and SHARP CORPORATION is licensed to use these trademarks. - 45 -...
  • Page 47 • Wi-Fi ® ® , Wi-Fi CERTIFIED logo, Wi-Fi Protected Setup logo, Wi-Fi Direct ® registered trademarks of Wi-Fi Alliance • Wi-Fi CERTIFIED™ and Wi-Fi Protected Setup™ are trademarks of Wi-Fi ® Alliance • The official name for Microsoft ® ®...
  • Page 48 ネスイッチ”, “リラックスビュー/Relax View”, “リラックスオート”, “からだメ イト”, “楽ともリンク”, “LCフォント/LCFONT” and the LC logo symbol are trademarks or registered trademarks of Sharp Corporation. • iWnn of OMRON SOFTWARE Co., Ltd. is used for conversion methods for Japanese language, and for phrase prediction methods for English.
  • Page 49 • Source codes of software based on GPL, LGPL and Mozilla Public License (MPL) can be referred to on the following site for free. For details, refer to the following site. ttp://k-tai.sharp.co.jp/support/developers/oss/) ■ License 【OpenSSL License】 Copyright © 1998-2009 The OpenSSL Project. All rights reserved.
  • Page 50 【Original SSLeay License】 Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This product includes cryptographic software written by Eric Young (eay@cryptsoft.com) THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 51 • Playing back MPEG-4 Video that a customer engaged in personal and non-profit activities has recorded • Playing back MPEG-4 Video obtained from a provider licensed by MPEG-LA When using for promotion, in-house use, profit use, and other intended uses, contact MPEG LA.
  • Page 52 【Dear customers】 Thank you for buying the SHV43. We would like to announce the following change made to the content in Basic Manual of the SHV43. ■Revisions in the 1.1st Edition ● "Intellectual Property Rights"-"■Trademarks" (P.48) • The cloud voice recognition technology used in this product is Old) ®...

  • Page 53: For Inquiries, Call

    For inquiries, call: Customer Service Center For general information, charges, and operation assistance (toll free) Business hours: 9:00 to 20:00 (7 days a week) From fixed-line phones: From au cell phones: 0077-7-111 area code not required Pressing “zero” will connect you to an operator, after calling “157”...

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