52
C
6: T
HAPTER
ROUBLESHOOTING
Forgotten Password
If you forget the password to the Web interface after
you set it, you will need to reset the Switch to regain
access. See
"Resetting to Factory Defaults"
page 51
for instructions. After resetting the Switch,
you can log on to the Web interface again using the
default admin account settings:
User name –
■
admin
Password – blank (no password)
■
Forgotten Static IP Address
If you forget the static IP address that you assigned to
the Switch and you need to access the Web interface,
use the Discovery application to automatically detect
the IP address and connect to the interface.
For information on using the Discovery application,
refer to
"Running the Discovery Application"
page
23.
Solving LED Issues
This section lists some issues that are related to the
LEDs on the front panel of the Switch. For informa-
tion on basic LED checks, refer to the following topics
in
Chapter
1:
(1) PoE LEDs
■
(3) Module Active LEDs
■
(4) Link/Activity LEDs
■
(6) Power LED
■
on
on
(7) Duplex LEDs
■
A link is connected, but the Link/Activity LED for
the port is off.
There is a problem with this connection. Verify that:
The device being connected to is powered on and
■
operating correctly.
The cable is connected at both ends.
■
The cable is not damaged.
■
If the connection is to a workstation, that the
■
workstation's network interface is installed and
configured correctly.
The correct category of cable is being used for the
■
required link speed. Category 3 cables can be used
for 10BASE-T operation only. Category 5 cable is
required for 100BASE-TX or 1000BASE-T. 3Com
recommends Category 5e or 6 cables for
1000BASE-T operation.
A fiber cable is connected, but the Module
Active LED is off.
Verify that:
The fiber cable is in good condition.
■
The SFP module is correctly inserted.
■
A 3Com SFP module is being used. Refer to
■
"Approved SFP Transceivers" on page 19
details.
The equipment at the far end is installed and cor-
■
rectly configured.
for