Troubleshooting Checklist; Understanding The Status Led - Samsung ML-3050 Manual

Troubleshooting checklist

If the printer is not working properly, consult the following checklist. If the
printer does not pass a step, follow the corresponding troubleshooting
suggestions.
Condition
• If the Status LED is off, check the power
Make sure that the
cord connection. Check the power switch.
Status LED on the
control panel lights Check the power source by plugging the
green and Ready is
power cord into another outlet.
shown on the
• If the Status LED lights red, check the
display.
display message. See page 9.7.
• If a demo page does not print, check the
Print a demo page
paper supply in the tray.
to verify that the
• If the paper jams in the printer, see
printer is feeding
page 9.1.
paper correctly. See
• If an error message appears on the
page 2.6.
display, see page 9.7.
Check the demo
If there is a print quality problem, see
page to see if it
page 9.11.
printed correctly.
• If the page does not print, check the cable
Print a short
connection between the printer and the
document from a
computer.
software application
to verify that the • Check the print queue or print spooler to
computer and see if the printer has been paused.
printer are
• Check the software application to ensure
connected and are
that you are using the proper printer driver
communicating
and communication port. If the page is
correctly.
interrupted during printing, see page 9.9.
• "Understanding display messages" on
page 9.7.
• "Solving general printing problems" on
If completing the
page 9.9.
checklist does not
resolve the printer • "Common Windows problems" on
problem, check the page 9.13.
following
• "Common Macintosh problems" on
troubleshooting
page 9.16.
sections.
• "Common PostScript problems" on
page 9.14.
• "Common Linux problems" on page 9.14.
Suggested solutions

Understanding the status LED

Status
Off
On
Green
Blinking
On
Red
Blinking
9.6
<Troubleshooting>
Description
• The printer is off-line and cannot print.
• The printer is in power save mode. When
data is received, it switches to on-line
automatically.
The printer is on-line and can receive data
from the computer.
• When the backlight blinks slowly, the printer
is receiving data from the computer.
• When the backlight blinks quickly, the printer
is receiving and printing data.
• The toner cartidge is totally exhausted.
Remove the old toner cartidge and install a
new one. See page 8.4.
• A paper jam has occurred. To solve the
problem, see page 9.1.
• The front cover is open. Close the front
cover.
• There is no paper in the tray. Load paper in
the tray.
• The printer has stopped printing due to a
major error. Check the display message.
See page 9.7 for details on the meaning of
the error message.
• A minor error is occurring and the printer is
waiting for the error to be cleared. Check the
display message. When the problem is
cleared, the printer resumes printing.
• The toner cartidge is low. Order a new toner
cartidge. You can temporarily improve print
quality by redistributing the toner. See
page 8.3.