Toto WASHLET RG TCF34270GEU Instruction Manual
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Toto WASHLET RG TCF34270GEU Instruction Manual

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Instruction Manual
WASHLET RG
TCF34270GEU
TCF34170GEU
TCF34120GEU
TCF34120GGB
Thank you for your recent purchase of this product.
Please read the enclosed information to ensure the safe use of your product.
Be sure to read this Instruction Manual before using your product and keep it in a
safe place for future reference.

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Summary of Contents for Toto WASHLET RG TCF34270GEU

  • Page 1 Instruction Manual WASHLET RG TCF34270GEU TCF34170GEU TCF34120GEU TCF34120GGB Thank you for your recent purchase of this product. Please read the enclosed information to ensure the safe use of your product. Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.

  • Page 2: Table Of Contents

    Table of Contents Introduction Maintenance Safety Precautions ........4 Maintenance ..........33 Before maintenance........33 Operational Precautions ......10 Power Plug ............34 Parts Names ..........12 Main Unit ............35 Preparation ..........14 Wand .............36 Using the Product for the First Time....14 Wand cleaning ...........36 How to turn off the product ......17 Filter ..............37 Gap between the Main Unit and Bowl Unit ..38 Gap between the Main Unit and...
  • Page 3 The available functions vary according to the part no. Part No. TCF34170GEU Functions TCF34270GEU TCF34120GEU TCF34120GGB Deodorizer  Pre-mist  *1 The part no. is on the toilet lid label. (  Page 12)

  • Page 4: Introduction

    Introduction Safety Precautions These precautions are important for safe usage. Be sure to follow them and use the product correctly. The following symbols are used to indicate important safety instructions for the use of the product. Symbol Meaning WARNING May result in death or serious injury. CAUTION May result in injury or property damage.
  • Page 5 Introduction WARNING Turn the power OFF before removing the main unit. TCF34120GEU, TCF34120GGB Failure to do so may cause fi re or electrical shock. Do not touch the connection of power cord with wet When leaking battery fl uid adheres to your body or hands.
  • Page 6 Introduction Safety Precautions WARNING Confi rm that the outlet for electrical power TCF34120GEU (TCF34120GEU) or terminal block (TCF34120GGB) is as described below. Do not use a loose or faulty electrical outlet. Failure to do so may cause fi re or electrical shock. Doing so may cause fi...
  • Page 7 (If there is backlash in the main unit, consult the Do not fold or crush the water supply hose; do not installer, seller, or TOTO Service. See contact damage by cutting with a sharp object. information on the back cover.) Doing so may cause water leaks.
  • Page 8 Introduction Safety Precautions CAUTION If the bowl is clogged, turn the power OFF remove the clog. Use commercially available tools that are made for unclogging the bowl unit to remove the clogging. Push the main unit securely on to the base plate. After pushing the main unit until a click sound is heard, pull it slightly toward you to make sure that the product does not detach.
  • Page 9 Introduction This product is classifi ed as Class Equipment and must be grounded. Install this equipment so that its power breaker is accessible. Use the new hose set included with this equipment. Do not reuse an old hose set. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given...

  • Page 10: Operational Precautions

    Introduction Operational Precautions For prevention of malfunctions Do not expose to direct sunlight. Doing so may cause changes in color, irregular heated Do not block the remote control transmitter or seat temperature or remote control malfunction. receiver. It may also cause product malfunction due to the change in temperature.
  • Page 11 Introduction About the seat switch When you sit on the toilet seat, the seat switch turns ON, enabling you to use various features. A click sound is heard when the seat switch is ACTIVATED. Switch The toilet seat lowers. Seat switch (Built-in) Sit back on the toilet seat.

  • Page 12: Parts Names

    Introduction Parts Names Toilet lid part no., etc. TCF34120GGB Electrical box Terminal block (inside the electrical box) Wand cover Power cord Wand (  Page 36) TCF34120GEU Power Plug (  Page 15) Spray nozzle (  Page 46) Power cord TCF34120GEU TCF34120GGB Heated seat...
  • Page 13 Introduction Toilet lid cushions Toilet seat cushions Remote control receiver E: Rear side of the main unit Main unit removal button (  Page 38) Deodorizer outlet Filter (  Page 37) C: Left side of the main unit D: Right side of the main unit Power switch ( ...

  • Page 14: Preparation

    Introduction Preparation Using the Product for the First Time If the remote control is secured to prevent theft Insert the battery Remove the screw from the remote control fi xture. Remove the remote control from the hanger. View from side Remote control Hanger Remote control...
  • Page 15 Introduction If the light is off Turn on the power Remove the cover on the right side of the main unit, and fl ip the power switch to ON. TCF34270GEU TCF34170GEU Switch the breaker on the distribution board to  The wand extends and then retracts. Cover Power switch Check the "Power"...
  • Page 16 Introduction Preparation TCF34120GGB Turn on the power (Continued) Switch the breaker on the distribution board to TCF34120GEU  The wand extends and then retracts. Insert the power plug. Check the "Power" LED illuminates.  The wand extends and then retracts. Check the "Power"...

  • Page 17: How To Turn Off The Product

    Introduction TCF34120GEU TCF34120GGB Open the shutoff valve Fully open the shutoff valve. TCF34270GEU TCF34170GEU Fully open the shutoff valve. Shutoff valve Shutoff valve How to turn off the product TCF34270GEU TCF34170GEU TCF34120GEU To turn the power "OFF" To turn the power "OFF" Remove the cover on the right side of the main Unplug the power plug.

  • Page 18: Operation

    Operation Basic Operations Using the Remote Control Operate the controls on the remote control; a beep sounds when the main unit receives the signal. Stop Stops B operation. Rear cleansing Cleanses your rear. Rear soft cleansing Cleanses your rear with mild water pressure.

  • Page 19: Water Pressure Adjustment

    Operation This section is an overview of the settings that can Water pressure adjustment be confi gured with the remote control. See the corresponding pages for the detailed You can adjust the water pressure to one of fi ve levels. descriptions.

  • Page 20: Mechanism Of Auto Functions

    Operation Basic Operations Mechanism of Auto Functions "EWATER+" is used automatically to clean the wand. TCF34270GEU Auto wand CLEAN As you sit Only when the cleansing functions are used. After about 25 seconds Deodorizer The wand extends to clean itself with "EWATER+"...
  • Page 21 Operation TCF34170GEU, TCF34120GEU What is meant by "EWATER+" ? TCF34120GGB This water containing hypochlorous acid generated from chloride ions in tap water, is widely used for As you sit cleaning and disinfecting items such as food, utensils and baby bottles. ...

  • Page 22: Temperature Adjustment

    Operation Temperature Adjustment Toilet Seat, Warm Water Three diff erent temperature levels (High, Medium, Low) and "OFF" setting can be selected. Press the button selected in step repeatedly until a desired temperature level illuminates.  The setting changes each time the button is pressed once Medium A Toilet seat temperature button...
  • Page 23 Operation To turn the warm water  When seat temperature is OFF, the SEAT LED is unilluminated. temperature and toilet seat temperature "OFF" Remove the remote control from the hanger.  If the remote control is secured to prevent theft. ( ...

  • Page 24: Changing Settings

    Operation Changing Settings Setting List Available Settings Setting Types Applicable Model Bold: Initial settings Auto energy saver ON/OFF (  Page 28) Auto energy saver+ ON/OFF (  Page 28) All models Timer energy saver ON/OFF (  Page 29) Auto wand CLEAN ON/OFF ( ...
  • Page 25 Operation  Setting buttons (  Pages 28 –32) To change the settings, check that the LEDs on the control panel are fl ashing! Press "Stop" button about 10 seconds or longer.  All LEDs on the control panel fl ash. A Stop button B Rear cleansing button C Personal setting lock 2 button...

  • Page 26: The Energy Saver Features

    Operation Changing Settings The energy saver features "Auto energy saver", "Auto energy saver+" or "Timer energy Energy saver is on saver" can be selected. To save energy, the temperature of the toilet seat becomes Lit (Green) low (or "OFF"). Note: Even if the energy saver is activated (with the toilet seat heater set to Low or OFF), the toilet seat will be temporarily heated when you sit on it.
  • Page 27 Operation Timer energy saver and Timer energy saver Auto energy saver / You want to save energy only for a preset duration Auto energy saver+ of time. (6 hours, 9 hours) Once the time is set, the toilet seat heater turns off You want to save the maximum amount of energy automatically during the set time period every day.

  • Page 28: How To Set

    Operation Changing Settings How to Set Auto energy saver Auto energy saver+ Press "Auto energy saver" button. Press "Auto energy saver+" button.  The setting changes each time the button is  The setting changes each time the button is pressed once.

  • Page 29: Timer Energy Saver

    Operation Timer energy saver Set the Energy saver at the time you want to start it. Example: To save energy from 1 am to 7 am (for 6 hours) When the time of the day reaches 1:00 am at night, press "Timer energy saver" button. Press the "Timer energy saver"...

  • Page 30: Auto Wand Clean

    Operation Changing Settings Auto wand CLEAN Pre-mist Set whether or not to clean the wand Set whether or not to spray mist in automatically the bowl unit automatically Press "Stop" button until all LEDs on the remote Press "Stop" button until all LEDs on the remote control start fl...

  • Page 31: Deodorizer

    Operation Deodorizer Auto power deodorizer Set whether or not to deodorize automatically Set whether or not to power deodorize after sitting on the toilet seat automatically after standing up Press "Stop" button until all LEDs on the remote Press "Stop" button until all LEDs on the remote control start fl...

  • Page 32: Beep Sound

    Operation Changing Settings Beep sound Personal setting lock Set whether or not to make a beep sound Set whether or not to use the personal setting lock Press "Stop" button until all LEDs on the remote Press "Stop" button until all LEDs on the remote control start fl...

  • Page 33: Maintenance

    Maintenance Maintenance TCF34270GEU TCF34170GEU Before maintenance To turn the power "OFF" WARNING Remove the cover on the left side of the main unit, and Always turn off the power before maintenance fl ip the power switch to "OFF". or inspection. Failure to do so may cause electric shock or Cover malfunction, resulting in a breakdown.

  • Page 34: Power Plug

    Maintenance Maintenance TCF34120GEU Power Plug To turn the power "OFF"  Dry cloth Unplug the power plug.  Wet cloth Approximately once a month Unplug the power plug and wipe it with a dry cloth. To turn the power "ON" Insert the power plug.

  • Page 35: Main Unit

    Maintenance Attention Main Unit This product is an electric appliance. Be careful not to let water seep inside or leave detergent in the gap between the main unit and bowl unit.  Soft cloth soaked in water May damage plastic parts or cause a malfunction. When using a toilet cleaner to clean the toilet, rinse it ...

  • Page 36: Wand

    Maintenance Maintenance Wand Press "Stop" button on the front side of the remote control.  Soft cloth soaked in water  The wand retracts.  Water comes out from around the wand.  Toilet paper  Dry cloth  Nylon scrubbing brush May cause damage.

  • Page 37: Filter

    Maintenance Filter Turn the power "ON". (  Pages 33, 34)  The "Power" LED illuminates. Approximately once a month Turn the power "OFF". (  Pages 33, 34) Remove the fi lter. Hold the tab and pull outward. Filter Attention Do not pull with undue force.

  • Page 38: Gap Between The Main Unit And Bowl Unit

    Maintenance Maintenance Gap between the Main Unit Clean the top of the bowl unit and the bottom of and Bowl Unit the main unit. Wipe with a soft cloth soaked in a diluted, pH You can remove the main unit to clean the top of neutral kitchen detergent.
  • Page 39 Maintenance TCF34120GEU TCF34120GGB Mount the main unit. Align the main unit with the center of the base plate and press it fi rmly onto the base plate until a click TCF34270GEU TCF34170GEU sound is heard. Lift the main unit, then lower it straight down while Base plate threading the power cord and water supply hose Click...

  • Page 40: Gap Between The Main Unit And The Toilet Lid

    Maintenance Maintenance Gap between the Main Unit Wipe with a soft cloth that has been soaked in and the Toilet Lid water and wrung out thoroughly. The toilet lid can be removed for thorough clean- Reinstall the toilet lid. ing. D Join the pin and the hinge on the right side.

  • Page 41: Descaling Mode

    Maintenance Descaling agent specifi ed by TOTO Descaling mode Attention If you think the water pressure has weakened Please use one of the following descaling agents at "OR" When "Power" LED (orange) and "Energy specifi ed concentration. saver" LED (orange) fl ash Failure to do so may cause damage.
  • Page 42 Maintenance Maintenance Descaling mode (1st time) – Descaling mode (Continued) Dilute agent with water. Note: Cleansing modes (rear, rear soft and front) cannot be (  Please see How to dilute on page 41.) used from step until 60 minutes after step of descaling is performed.
  • Page 43 Maintenance Descaling mode (2nd time) – Insert funnel and pour diluted agent. Dilute agent with water. Beaker Funnel (  Please see How to dilute on page 41.) Pour diluted agent. (  see step on page 43) Attention Please wait until funnel is empty. Descaling will not work correctly.
  • Page 44 Maintenance Maintenance Descaling mode (Continued) Press "Wand CLEAN" button about 3 seconds or longer.  Descaling will be performed. (for about 60 minutes)  Water comes out from around the wand at about 20 minute intervals.  After about 60 minutes, descaling agent will be drained to the toilet.

  • Page 45: Water Filter Drain Valve

    Maintenance Water Filter Drain Valve Clean the fi lter with a tool such as a toothbrush.  Also, remove any dust from inside the hole of Approximately once every 6 months the water fi lter drain valve. If the water pressure is still weak even after performing descaling Filter Close the shutoff...

  • Page 46: Spray Nozzle

    Maintenance Maintenance Spray Nozzle Install a spray nozzle (for replacement). If the water pressure is still weak even after performing descaling and water fi lter drain Check that the gasket (black) is attached. valve cleaning Gasket Remove the spray nozzle from the wand. Hold the wand by hand and slide the replacement Extend the wand.
  • Page 47 Maintenance Cleaning the blocked Nozzle Clean the removed spray nozzle using the descaling agent specifi ed by TOTO (  Page 41).  Descaling agent specifi ed by TOTO (  Page 41)  Other detergents Attention Do not disassemble the spray nozzle.

  • Page 48: Reference

    Reference What to Do? If the water does not fl ow due to a water service interruption Use a bucket to fl ush water. Large bucket Pour strongly, aiming at the center of the bowl unit. If the water level is low after fl ushing, add more water.

  • Page 49: Freeze Damage Prevention

    Reference Freeze Damage Prevention When the ambient temperature is likely to drop to 0 °C or lower, take measures to prevent freezing. When water draining is completed, reinstall the water fi lter drain valve and cover. Attention  Insert the water fi lter drain valve and use a When the ambient temperature is likely to drop to 0 °C fl...

  • Page 50: Long Periods Of Disuse

    Reference What to Do? Long Periods of Disuse If the toilet is in a location you will not visit for a long time, drain the water. When water draining is completed, reinstall the water fi lter drain valve and cover. The water in the tank may cause malfunctions or ...

  • Page 51: Resupplying The Water

    Reference Resupplying the Water Open the shutoff valve. (  Page 17)  Check that water is not leaking from a pipe or the main unit. If the power is not on, turn the power ON. (  Pages 15, 16) Discharge water from the wand.

  • Page 52: Removal Of Operation Guide

    Reference What to Do? How to remove the operation guide To remove, follow the procedure below. Turn the power "OFF". (  Page 17) Remove the remote control from the hanger. (  Page 14) Remove the hanger and operation guide. Screw Phillips screwdriver Hanger...

  • Page 53: Troubleshooting

    B: Is the Energy saver LED lit? If the problem persists, consult the installer, seller, or TOTO Service (  see contact information on While the LED is lit, energy saver (  Page 26) is in the back cover).

  • Page 54: Rear Cleansing, Front Cleansing And Wand

    If the above symptom reappears There may be a malfunction. Consult with TOTO Service. (  see contact information on the back cover) The seat switch will not turn on unless you sit on the seat properly.  Sit back on the toilet seat. (  Page 11)

  • Page 55: Toilet Seat And Toilet Lid

    Reference Water comes out unexpectedly Water comes out from the area around the wand for several seconds after the from the wand Pre-mist has finished and after the user stand up from the toilet seat. Is the "Wand CLEAN" LED on the main display flashing? ...

  • Page 56: Deodorizer

    If any nuts in a connection are loose, firmly tighten them with a tool such as a mon- key wrench. ing connections  If the water leak does not stop, close the shutoff valve and consult with TOTO Service (  see contact information on the back cover). The main unit is unstable There is clearance between the toilet seat cushion and the bowl unit for activating the seat switch.
  • Page 57 Reference The main unit makes a sound When sitting on the toilet seat You may hear the sound of water being warmed up. When "Pre-mist" is "ON", you hear operation sounds for preparing the pre-mist or (  Page 20) spraying mist in the bowl unit.

  • Page 58: Specifi Cations

    Reference Specifi cations TCF34120GEU Item TCF34270GEU TCF34170GEU TCF34120GGB Rated power supply AC 220-240 V AC, 50 Hz Rated power consumption 843-853 W 841-852 W Maximum power 1482-1495 W 1480-1494 W consumption <When the water supply <When the water supply temperature is 0 °C> temperature is 0 °C>...

  • Page 59: Safety Guidelines

    Reference Safety Guidelines A warm-water cleaning toilet seat is an electric appliance. Continued use after malfunction occurs or use when its life-time is expired may deteriorate the electric components, producing smoke or resulting in a fire. For safe use of the warm-water cleaning toilet seat If any abnormality of the product is observed, stop using it and consult...

  • Page 60: Warranty

    Service Center authorised by TOTO of purchase. This guarantee only applies to ultimate or contact TOTO itself. Notifi cation of the defect is to be consumers. given within a reasonable short period once the defect "Ultimate consumer"...
  • Page 61 TOTO, or a company commissioned by TOTO, to the ultimate consumer and as a result of the rendered or intended services. If the ultimate consumer...

  • Page 62: Important User Guidance Information

    Reference Important User Guidance Information If you want to dispose this product, do not mix it with general household waste. Dispose of this product properly according to laws and regulations in your country. Disposed of used batteries properly. Do not dispose of them together with general household waste.
  • Page 64 Head Office TOTO Europe GmbH Zollhof 2, 40221 Düsseldorf Germany Tel:+49 (0)700 8686 0700 E-Mail: teu.information@toto.com You are advised to record the following information to allow quick service. Date of purchase : Name of shop : Date : year month day Tel : 2021.3.15...

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