Toto Washlet TCF4911E Series Instruction Manual
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Toto Washlet TCF4911E Series Instruction Manual

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WASHLET
TCF4911E ***
TCF4911 ***
TCF4914E ***
TCF4914 ***
■ Thank you for your recent purchase of this product.
Please read the enclosed information to ensure the safe use of your product.
■ Be sure to read this Instruction Manual before using your product and keep it in a
safe place for future reference.
Instruction Manual

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Summary of Contents for Toto Washlet TCF4911E Series

  • Page 1 Instruction Manual WASHLET TCF4911E *** TCF4911 *** TCF4914E *** TCF4914 *** ■ Thank you for your recent purchase of this product. Please read the enclosed information to ensure the safe use of your product. ■ Be sure to read this Instruction Manual before using your product and keep it in a safe place for future reference.
  • Page 2 The available functions vary according to the model. Product name, Part No. Check your model name and write a check mark in this fi eld as needed. Product name (Model) WASHLET TCF4911E *** TCF4911 *** Part No.     TCF4914E *** TCF4914 *** Functions Your Model...

  • Page 3: Table Of Contents

    Table of Contents Keep It ...... 4 Safety Precautions .... 9 Operational Precautions ......10 Parts Names Clean ........ 14 Preparation ....16 Basic Operations Automatic Functions ....20 (Cleaning Features) Sanitary Toilet Deodorizer, Auto wand CLEAN, Auto bowl CLEAN, Bowl light, CLEAN Indicator Automatic Functions ...

  • Page 4: Safety Precautions

    Safety Precautions These precautions are important for safe usage. Be sure to follow them and use the product correctly. Symbols and Meanings WARNING May result in death or serious injury. CAUTION May result in injury or property damage. The following symbols are used to indicate important safety instructions for the use of the product. Symbol Meaning This symbol indicates a prohibited use of the product.
  • Page 5 WARNING Do not use the product if a malfunction occurs. In case of breakdown or other problem, be sure to cut off power by means such as unplugging the power plug or switching the breaker in the distribution board to OFF. Close the water shutoff valve to stop water supply.
  • Page 6 Safety Precautions (Continued) WARNING Refrain from sitting on the seat for long periods. It may cause low-temperature burns. To prevent the following persons from getting a moderate temperature burn during use, other person should turn off the toilet seat heater and set the dryer temperature to "Low". Young children, the aged and other users unable to set the temperature appropriately themselves.
  • Page 7 WARNING When leaking battery fl uid adheres to your body or clothes, wash it away with clean water. The fl uid may damage your eyes or skin. Preliminary studies in females suggest that overuse of continuous spraying can increase the possibility of vaginal mucosa drying and potential reduction in desirable microbial organisms.
  • Page 8 Safety Precautions (Continued) CAUTION Do not fold or crush the water supply hose; do not damage by cutting with a sharp object. Doing so may cause water leaks. Do not install the base plate, which is not attached. Doing so may cause damage. If a water leak should occur, always close the shutoff valve.

  • Page 9: Operational Precautions

    Operational Precautions ■For prevention of malfunctions ■For prevention of damage < About the seat switch > ● Wipe plastic areas such as the main unit and ● When you sit on the toilet seat, the seat switch turns remote control with a soft ON, enabling you to use various features.

  • Page 10: Parts Names

    Parts Names TCF4911E *** TCF4911 *** Main display Power LED Seat LED Energy saver LED Toilet lid cushions CLEAN indicator <All the CLEAN indicator and LEDs light up in the fi gure> Toilet lid Body sensor (Built-in) Wand cover Product name, Warm air outlet cover part no., etc.
  • Page 11 Right rear of main unit Toilet seat cushions Deodorizer outlet Left side of main unit Right side of main unit Water fi lter drain valve (Page 35) "Auto fl ush" function plug socket* Remote control Cover receiver Main unit removal button (Pages 32, 33) Deodorizing fi...
  • Page 12 Parts Names TCF4914E *** TCF4914 *** Main display Power LED Seat LED Energy saver LED Toilet lid cushions CLEAN indicator <All the CLEAN indicator and LEDs light up in the fi gure> Toilet lid Wand cover Product name, Warm air outlet cover part no., etc.
  • Page 13 Right rear of main unit Toilet seat cushions Deodorizer outlet Body sensor A (Page 9) Body sensor B (Page 9) Left side of main unit Right side of main unit Water fi lter drain valve (Page 35) Remote control "Auto fl ush" function receiver plug socket* Cover...

  • Page 14: Preparation

    Preparation Using the Product for the First Time 1. Insert the battery If the remote control is secured (for anti theft) Remove the remote control from the hanger. Remove the screw from the remote control fi xture. (View from side) Remote Remote control...
  • Page 15 2. Turn on the power 3. Open the shutoff valve Fully open the shutoff valve. Switch the breaker on the distribution board to ON. The wand extends and then retracts. Check that the "Power" LED lights up. When it is off, switch the "Power" to "ON". To operate from the back of remote control Press "Power ON/OFF"...

  • Page 16: Basic Operations

    Basic Operations Operate the controls on the remote control; a beep sounds when the main unit receives the signal. ■ The fl ush buttons Flushing* The type of button varies depending on the "Full fl ush" type of toilet bowl or Performs a full fl...
  • Page 17 ● The "Water pressure adjustment", "Wand position adjustment" and "Personal setting lock" functions are ● Functions that operate when a button is pressed during "Rear cleansing", "Rear soft cleansing", swipe operated. "Front cleansing" or "Wide front cleansing". Note Sitting back on the toilet seat makes it easier to adjust the wand position and to reduce splashing.
  • Page 18 Basic Operations About the Menu Screen This section is an overview of the settings that can be confi gured with the remote control. See the corresponding pages for the detailed descriptions. Remote control back side MENU Low battery warning mark (Page 56) Display screen 1.MANUAL CLEANING...
  • Page 19 ▶ You can set as desired If you want to return to the previous item, press the button. Level 1 Level 2 Level 3 MANUAL CLEANING 1.WAND CLEAN ING ON/OFF 2.MANUAL CLEAN AUTO FLUSH 1.AUTO FLUSH 2.AUTO FLUSH ENERGY DELAY SAVER 1.AUTO ENERGY SAVER...

  • Page 20: Automatic Functions (Cleaning Features)

    Automatic Functions Cleaning Features As you As you As you "ewater+" is used automatically to clean the approach stand up wand and bowl unit. • Operation under the initial settings is described below. Starts the auto power Removing odors inside the deodorizer bowl unit (After about 10 seconds)
  • Page 21 Lights to show that the "CLEAN" functions are operating. Bowl light CLEAN indicator Lights to show that auto bowl CLEAN Lights to show that the "clean" and auto wand CLEAN are operating. functions are operating. Changing Note settings "ewater+" can also be used by pressing the remote control button "Deodorizer"...

  • Page 22: Automatic Functions

    Automatic Functions Convenience Features As you As you As you Various automatic functions are available. approach stand up • Operation under the initial settings is described below. The toilet When using the toilet seat fl ushes (After about 10 seconds) When standing and using Flush automatically Auto fl...
  • Page 23 As you move away Changing Note settings Auto fl ush is not available in the following cases. → About 60 seconds after the toilet is flushed. (After 60 seconds have passed, flush using the remote control.) When the time spent sitting on the toilet "Auto fl...

  • Page 24: Temperature Adjustment

    Temperature Adjustment Warm Water, Toilet Seat, Drying Five different temperature levels from high to low and "OFF" can be set. Remove Press. Select the item you want to set. the remote control from WATER TEMP WATER TEMP the hanger. SEAT TEMP SEAT TEMP •...
  • Page 25 Mount the Select the <Settings complete> remote control temperature level. in the hanger. WATER TEMP • If the remote control is secured SEAT TEMP to prevent theft DRYER TEMP (Page 14) Warm water High temperature Press until [OFF] appears. Toilet seat High Press until...

  • Page 26: Energy Saver Features

    Energy Saver Features Type "Auto energy saver", "Auto energy saver+" or "Timer energy saver" can be selected. To save energy, the temperature of the toilet seat becomes low (or "OFF"). ● "Auto energy saver" takes about 10 days to detect time periods in which the toilet seat is never or infrequently used. Energy saver is on Type Situation...
  • Page 27 Main display <Power> <Seat> <Energy saver> When energy saver is in operation Toilet seat heater Example: Used infrequently from 9 pm to 6 am (Orange) Set temperature temperature temperature Example: Not used from 0 am to 4 am (Orange) Set temperature temperature temperature Example: Set from 8 am to 5 pm...
  • Page 28 Energy Saver Features How to Set Set the "Timer energy saver" at the time you want to start it. Press. Auto energy Select [ENERGY SAVER]. saver MENU Press 1.MANUAL CLEANING 2.ENERGY SAVER 3.AUTO FUNCTION Auto energy saver+ MENU Display screen 1.MANUAL CLEANING 2.ENERGY...
  • Page 29 ENERGY Press Select SAVER 1.AUTO ENERGY SAVER [AUTO ENERGY SAVER] . AUTO ENERGY Press SAVER Select AUTO ENERGY SAVER ON [AUTO ENERGY SAVER]. AUTO ENERGY SAVER (To return Press ENERGY SAVER Select 1.AUTO ENERGY SAVER [AUTO ENERGY SAVER] . AUTO ENERGY SAVER Select AUTO ENERGY...

  • Page 30: Maintenance

    Maintenance Main Unit Main Unit WARNING (Approximately daily) Always switch the breaker on the distribution board to OFF before maintenance or inspection. (Failure to do so may cause electric shock or malfunction, resulting in a breakdown.) ・ Toilet paper Soft cloth soaked ・...

  • Page 31: Deodorizing Filter

    Deodorizing Filter Wand Deodorizing Filter (Approximately once a month) Switch the breaker on the Clean with a tool such as a distribution board to OFF. toothbrush. When washing with water, dry off all water Remove the deodorizing fi lter. before mounting. Hold the knob and pull outward.

  • Page 32: Gap Between The Main Unit And Bowl Unit

    Maintenance Gap between the Main Unit and Bowl Unit {TCF4911E *** , TCF4914E *** } Gap between the Main Unit and Bowl Unit (Approximately once a month) You can remove the main unit to clean the top of the bowl unit and the bottom of the main unit.
  • Page 33 {TCF4911 *** , TCF4914 *** } Gap between the Main Unit and Bowl Unit (Approximately once a month) You can remove the main unit to clean the top of the bowl unit and the bottom of the main unit. Soft cloth soaked in water Toilet paper, etc.

  • Page 34: Gap Between The Main Unit And The Toilet Lid

    Maintenance Gap between the Main Unit and the Toilet Lid Gap between the Main Unit and the Toilet Lid (Approximately once a month) The toilet lid can be removed for thorough cleaning. Soft cloth soaked in water Toilet paper, etc. (May cause damage.) Switch the breaker on the distribution board to OFF.

  • Page 35: Water Filter Drain Valve

    Water Filter Drain Valve Water Filter Drain Valve (Approximately once every 6 months) <If you think the water pressure has weakened> Close the shutoff valve. Clean with a tool such as a toothbrush. The water supply stops. Also, remove any dust from inside the hole of the water fi...

  • Page 36: Changing Settings

    Changing Settings Setting List Setting Types Auto Flushing Auto Flushing Auto Flush delay MENU 1.MANUAL Auto open / close CLEANING 2.ENERGY SAVER 3.AUTO Auto close delay FUNCTION Auto open / close Auto open delay Auto Seat/lid functions Auto wand CLEAN Auto bowl CLEAN Cleaning Features...
  • Page 37 Applicable Setting Available Settings Models Ref. Page Bold: Initial settings Set whether or not to clean the bowl / OFF unit automatically TCF4911E*** * 5seconds / Page 38 TCF4914E*** * Change the amount of time before the 10seconds toilet fl ushes automatically 15seconds Set whether or not to open and close / OFF...
  • Page 38 Changing Settings Auto fl ushing Press. Set whether or not to MENU clean the bowl unit Select automatically 1.MANUAL Auto fl ushing CLEANING [AUTO FUNCTION]. 2.ENERGY Press SAVER 3.AUTO FUNCTION AUTO FUNCTION Press Select 1.AUTO FLUSH [AUTO FLUSH]. Change the amount of time before the toilet fl...
  • Page 39 AUTO Press FLUSH Select 1.AUTO FLUSH [AUTO FLUSH]. AUTO FLUSH Select [ON] or [OFF]. AUTO Press FLUSH OFF (To return AUTO FLUSH Select Press 1.AUTO FLUSH [AUTO FLUSH DELAY]. 2.AUTO FLUSH DELAY AUTO FLUSH DELAY Select AUTO FLUSH Press DELAY 15S [5S], [10S] or [15S].
  • Page 40 Changing Settings Auto open / close Press. Set whether or not to MENU open and close the toilet Select lid automatically 1.MANUAL CLEANING Auto open / [AUTO FUNCTION]. 2.ENERGY Press SAVER close 3.AUTO FUNCTION AUTO Press FUNCTION Select 1.AUTO FLUSH [AUTO OPEN/CLOSE].
  • Page 41 AUTO OPEN /CLOSE Select Press 1.AUTO OPEN /CLOSE [AUTO OPEN/CLOSE]. AUTO OPEN /CLOSE Select [ON] or [OFF]. AUTO Press OPEN/CLOSE (To return AUTO OPEN /CLOSE Select 1.AUTO OPEN Press /CLOSE [AUTO CLOSE DELAY]. 2.AUTO CLOSE DELAY AUTO CLOSE DELAY Select [25S] or [90S]. AUTO CLOSE Press DELAY...
  • Page 42 Changing Settings Auto open / close (Continued) Press. Change the time period MENU Select till automatic opening 1.MANUAL (After closing by hand.) CLEANING [AUTO FUNCTION]. Auto open 2.ENERGY Press SAVER delay 3.AUTO FUNCTION AUTO Press FUNCTION Select 1.AUTO FLUSH [AUTO OPEN/CLOSE]. 2.AUTO OPEN /CLOSE Automatically open and...
  • Page 43 AUTO OPEN /CLOSE Select 1.AUTO OPEN /CLOSE [AUTO OPEN DELAY]. 2.AUTO CLOSE Press DELAY 3.AUTO OPEN DELAY AUTO OPEN DELAY Select AUTO OPEN Press DELAY [15S], [30S] or [90S]. (To return AUTO OPEN /CLOSE Select [SEAT / LID]. 2.AUTO CLOSE DELAY 3.AUTO OPEN Press...
  • Page 44 Changing Settings Cleaning Features Press. Set whether or not MENU to clean the wand Select automatically 1.MANUAL CLEANING Auto wand [AUTO FUNCTION]. 2.ENERGY Press SAVER CLEAN 3.AUTO FUNCTION AUTO FUNCTION Select 1.AUTO Press FLUSH [AUTO CLEANING]. 2.AUTO OPEN /CLOSE 3.AUTO CLEANING Set whether or not to spray mist in the bowl...
  • Page 45 AUTO CLEANING Press Select 1.AUTO WAND CLEAN [AUTO WAND CLEAN]. AUTO WAND CLEAN Select [ON] or [OFF]. AUTO WAND Press CLEAN OFF (To return AUTO CLEANING Select Press 1.AUTO WAND CLEAN [AUTO BOWL CLEAN]. 2.AUTO BOWL CLEAN AUTO BOWL CLEAN Select [ON] or [OFF].
  • Page 46 Changing Settings Cleaning Features (Continued) Press. Set whether or not to MENU Select deodorize automatically 1.MANUAL after sitting on the toilet CLEANING [AUTO FUNCTION]. seat Press 2.ENERGY SAVER Deodorizer 3.AUTO FUNCTION AUTO FUNCTION Select 1.AUTO Press FLUSH [AUTO CLEANING]. 2.AUTO OPEN /CLOSE 3.AUTO CLEANING...
  • Page 47 AUTO CLEANING Select [DEODORIZER]. 1.AUTO WAND CLEAN 2.AUTO BOWL Press CLEAN 3.DEODORIZER 3.DEODORIZER DEODORIZER Select [ON] or [OFF]. DEODORIZER Press (To return AUTO CLEANING Select 2.AUTO BOWL CLEAN [AUTO POWER Press 3.DEODORIZER DEODORIZER]. 4.AUTO POWER DEODORIZER AUTO POWER DEODORIZER Select [ON] or [OFF]. AUTO POWER Press DEODORIZER...
  • Page 48 Changing Settings Light Press. MENU Set whether or not to use Select the soft light 1.MANUAL CLEANING Soft light [AUTO FUNCTION]. 2.ENERGY Press SAVER 3.AUTO FUNCTION AUTO FUNCTION Select [LIGHT]. 2.AUTO OPEN /CLOSE 3.AUTO Press CLEANING 4.LIGHT Set whether or not to use the light inside the bowl unit Bowl light...
  • Page 49 LIGHT Select [SOFT LIGHT]. Press 1.SOFT LIGHT SOFT LIGHT Select [ON] or [OFF]. SOFT LIGHT Press (To return LIGHT Select [BOWL LIGHT]. Press 1.SOFT LIGHT 2.BOWL LIGHT BOWL LIGHT Select [ON] or [OFF]. BOWL LIGHT Press (To return LIGHT Select [INDICATOR]. 1.SOFT LIGHT Press 2.BOWL LIGHT...
  • Page 50 Changing Settings Language Settings Select the language Press. displayed on the back of remote control Language MENU Select Settings 2.ENERGY SAVER [ 语言 / 語言 / 3.AUTO Press FUNCTION LANGUAGE]. LANGUAGE / 語言 / LANGUAGE Display screen 繁體中文 ENGLISH Menu, Return Select keys button : Select the item or setting...
  • Page 51 Select LANGUAGE Press [ 中文简体 ], [ 繁體中文 ] or LANGUAGE ENGLISH [ENGLISH]. ENGLISH (To return...
  • Page 52 Changing Settings Other settings Press. Set whether or not to MENU Select make a beep sound Beep sound 3.AUTO FUNCTION [OTHER SETTING]. Press LANGUAGE 5.OTHER SETTING Set whether or not to use the setting lock Setting lock OTHER SETTING Display screen 1.BEEP 2.SETTING LOCK...
  • Page 53 OTHER SETTING Press Select [BEEP]. 1.BEEP BEEP Select [ON] or [OFF]. BEEP OFF Press (To return OTHER SETTING Select Press 1.BEEP [SETTING LOCK]. 2.SETTING LOCK SETTING LOCK Select [ON] or [OFF]. SETTING LOCK Press PRESS ENTER FOR 2 SEC TO RESET Check the displayed screen.
  • Page 54 Changing Settings Other settings (Continued) Press. MENU Select Set whether or not to use 3.AUTO FUNCTION the personal setting [OTHER SETTING]. Press LANGUAGE Personal 5.OTHER SETTING setting OTHER SETTING Display screen 1.BEEP 2.SETTING LOCK 3.PERSONAL SETTING Menu, Return Select keys Set to remember your button favorite pressure, wand...
  • Page 55 OTHER SETTING Select 1.BEEP [PERSONAL SETTING]. Press 2.SETTING LOCK 3.PERSONAL SETTING PERSONAL Press SETTING Select [SETTING]. 1.SETTING 2.REGISTER1 PERSONAL SETTING SETTING OFF Select [ON] or [OFF]. Press (To return OTHER SETTING Select 1.BEEP [PERSONAL SETTING]. 2.SETTING Press LOCK 3.PERSONAL SETTING PERSONAL SETTING Select [REGISTER1] or...

  • Page 56: What To Do

    What to Do? If the water does not fl ow due to a water service interruption If you cannot operate with the remote control If the water does not fl ow due to a water service interruption Large bucket Use a bucket to fl ush water. Pour strongly, aiming at the center of the bowl unit.

  • Page 57: Freeze Damage Prevention

    Freeze Damage Prevention When the ambient temperature is likely to drop to 0 C or lower, take measures to prevent freezing. Attention! • When the ambient temperature is likely to drop to 0 C or lower, do not use the energy saver feature. (May damage the product.) •...

  • Page 58: Long Periods Of Disuse

    What to Do? Long Periods of Disuse If the toilet is in a location you will not visit for a long time, drain the water. (The water in the tank may cause malfunctions or become contaminated and cause skin irritation or other problems.) How to drain the water Drain the water from the toilet tank.

  • Page 59: Removal Of Operation Guide

    Removal of Operation Guide Follow the procedure below. How to remove the operation guide Switch the breaker on the distribution board to OFF. Remove the remote control from the hanger. (Page 14) Remove the hanger and operation guide. Phillips screwdriver Screw Hanger Operation guide...

  • Page 60: Troubleshooting

    Troubleshooting First, try the actions described on pages 60 - 67. CAUTION If the problem persists, consult the installer, seller, or TOTO customer service (see contact information on the back cover). If a water leak occurs, close the shutoff valve.
  • Page 61 If the same symptom reappears. There may be a malfunction. Consult The wand with TOTO customer service (see contact information on the back cover). (or cleansing water) ● The seat switch will not turn on unless you sit on the seat properly.
  • Page 62 Troubleshooting Warm air drying Ref. Trouble Please check Page The dryer ● Is the dryer temperature set to low level? temperature is low ● The feature stops automatically after about 10 minutes of continuous use. ● Does the seat switch have diffi culty detecting? Stops in the middle ➞...
  • Page 63 Toilet Seat and Toilet Lid (Auto open/close) Ref. Trouble Please check Page ● Is "Auto open/close" set to "OFF"? ➞ Set to "ON". ● Even when set to "ON", "Auto open/close" is not performed for about 15 seconds after the toilet seat or toilet lid is closed. When the toilet lid is closed by hand (To make the product more user-friendly, a time interval is set from when the lid is closed to when it will open next.)
  • Page 64 Troubleshooting Toilet Seat and Toilet Lid (Auto open/close) Ref. Trouble Please check Page ● Is "Auto open/close" set to "OFF"? ➞ Set to "ON". ● In the following cases, the toilet lid closes in about 5 minutes. When you did not sit on the toilet seat When you sat on the toilet seat for less than 6 seconds The toilet lid does not When you stood in front of the bowl unit for less than 6 seconds...
  • Page 65 Toilet Seat and Toilet Lid Ref. Trouble Please check Page ● Is the toilet seat temperature set to "OFF" or a low level? ● Is energy saver in operation? The energy saver feature is on when the "Energy saver" LED is on and the "Power"...
  • Page 66 ● If the "CLEAN indicator" LED is not lit, it is time to replace the component that generates "ewater+". (Replacement will be charged) Consult the installer, do not light up seller, or TOTO customer service (see contact information on the back cover). ● Is "Auto bowl CLEAN" set to "OFF"? ➞Set to "ON".
  • Page 67 ➞ If the water leak does not stop, close the shutoff valve and consult with TOTO customer service (see contact information on the back cover). The display on the ● The display goes out when no button on the remote control is pressed for about 60 seconds or more.

  • Page 68: Specifi Cations

    W 383 mm x D 531 mm x H 116 mm Weight About 5 kg About 6 kg *1 Temperature around the warm air outlet measured by TOTO. ●When disposing of this product, please follow your local or state guidelines for proper disposal.

  • Page 69: Safety Guidelines

    Safety Guidelines A warm-water cleaning toilet seat is an electric appliance. Continued use after malfunction occurs or use when its life-time is expired may deteriorate the electric components, producing smoke or resulting in a fire. For safe use of the warm-water cleaning toilet seat Periodical inspection If any abnormality of the product...

  • Page 70: Warranty

    4. This warranty gives you specific legal rights. You may have other rights which vary from country to country. 5. T o obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO service facility, together with a letter stating the problem, or contact a TOTO distributor or product service contractor, or directly to TOTO sales office.
  • Page 71 Memo...

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Washlet tcf4911 seriesWashlet tcf4914e seriesWashlet tcf4914 series

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