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138
Enhancing Productivity
Exchanging data with another computer
If you're having trouble connecting through the modem, you may
need to determine the current COM port name and possibly
change it.
To find out which port your modem is connected to:
1
Open the Start menu, click Control Panel.
2
Click Phone and Modem Options.
The Phone and Modem Options Properties dialog box
displays.
3
Click the Modems tab.
Your modem should be listed next to one of the computer's
COM ports.
4
Make a note of the COM port number.
5
To verify that the modem is set up properly, select the modem
you wish to check, and then click Properties to bring up the
dialog box with information specific to that modem.
6
Click the Diagnostics tab, and then click Query Modem.
Windows XP communicates with the modem and displays
identifying information reported by the modem. If Windows
XP cannot communicate with the modem, it displays an error
message. Consult the troubleshooting sections of your
modem and Windows XP documentation.
7
Click OK to close the properties dialog box for that specific
modem.
8
Click OK to close the Modem Properties dialog box.
9
Close the Control Panel.
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