Directory Assistance Interface - NEC NEAX2400 IMX Features Manual

D-88
D-88
General Description
This feature allows the Console operator to search for the station number of a guest via the PMS terminal. The
Console must have a PMS terminal dedicated to directory assistance. The guest's name, station number, and other
information normally exchanged between the PMS and NEAX2400 IMX are entered into the PMS data base at
Check-In. The PMS will inform the NEAX2400 IMX of the guest's station number and that number is displayed at
the Console. The attendant may now call that guest.
Operating Procedure
• Originating calls:
Step
The attendant presses the LOOP key.
1
The attendant enters the called party's name
2
into the PMS terminal.
The PMS searches its database and sends the
3
station number to the NEAX2400 IMX.
The attendant presses the START key.
4
Terminating calls:
•
Step
An incoming call terminates at the Console.
1
The attendant enters the called party's name
2
into the PMS terminal.
The PMS searches its database and sends the
3
station number to the NEAX2400 IMX.
4 The attendant presses the START key.
5 The attendant presses the RELEASE key.
Service Conditions
1. The DIRECTORY ASSISTANCE INTERFACE (DAI) feature requires a dedicated PMS port. The PMS
port used for normal text messages (Message Waiting, Check-In/Out, etc.) cannot be used for this feature.
The port dedicated for DAI may also be used for the Guest Information Display feature.
2. One DIRECTORY ASSISTANCE INTERFACE PMS port is required for up to four Consoles. Two
DIRECTORY ASSISTANCE INTERFACE PMS ports are required for five or more Consoles.
3. Each directory assistance terminal must be dedicated to a Console. This information is programmed into
the PMS external computer. The ability to reassign directory assistance terminals to different Consoles is
a function of the PMS Directory Assistance Program.
4. If the attendant presses the keypad, the directory assistance request is invalid.
5. The data transfer between the PMS and NEAX2400 IMX is BISYNC Protocol at only 4800 or 9600 bps.
The station number must be sent to the NEAX2400 IMX within 1.5 seconds of the request.
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Directory Assistance Interface

Directory Assistance Interface
Action
Action
The PMS terminal becomes menu-driven, executing
its own programs.
Room status display comes up on the Console.
The calling party requests to speak with a guest or
administrative personnel.
The PMS terminal becomes menu-driven, executing
its own programs.
Room status display comes up on the Console.
The calling party is connected to the called party.
NEAX2400 IMX Hotel Features and Specifications
Result
Result
NDA-24245, Issue 2