Samsung HMX-Q20BP User Manual page 119

Smart camcoder
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Troubleshooting
Connecting/Dubbing with other devices (Recorder, PC, Printer, etc.)
Symptom
You cannot dub correctly using the HDMI
cable.
You cannot dub correctly using the Audio/
Video cable.
Your PictBridge printer cannot print photos
from your camcorder.
Connecting to a computer
Symptom
Your computer does not recognise your
camcorder.
Cannot play back a video file properly on a
PC.
Intelli-studio does not function properly.
Intelli-studio does not start.
Explanation/Solution
You cannot dub images using the HDMI cable.
The Audio/Video cable is not connected properly. Make sure that the Audio/Video cable is
connected to the proper jack, i.e. to the input jack of the device used for dubbing images
from your camcorder.
page 85
Your printer may not print images edited on a computer or recorded using other devices.
This is not an error.
Explanation/Solution
Disconnect the USB cable from the computer and camcorder, restart the computer, and
then connect the USB cable again correctly.
You need a video codec to play back the file recorded on your camcorder. Install the
software provided with your camcorder.
Make sure you insert the connector in the correct direction, and connect the USB cable to
the micro USB jack on your camcorder firmly.
Disconnect the cable from the computer and camcorder, restart the computer, and then
connect the cable again properly.
To play back an HD video file, you need a computer with better specifications.
Use a computer with the recommended specifications.
Exit the Intelli-studio application, and restart the Windows computer.
Set PC Software to On in the Settings menu or install Intelli-studio on the computer.
pages 89, 103
119
Appendixes
page 89
page 88

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