Samsung HMX-Q20BP User Manual page 116

Smart camcoder
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Troubleshooting
Recording
Symptom
During recording, the date/time does not
display.
You cannot record a photo image.
You don't hear the shutter sound when you
record a photo image.
You don't hear the beep sound.
There is a time difference between the point
where you press the [Recording start/stop]
button and the point where the recorded video
starts/stops.
Horizontal stripes appear on the images.
Explanation/Solution
Date/Time Display is set to Off. Set the Date/Time Display to On.
Set your camcorder to the photo recording mode.
Release the lock on the write-protection tab of the memory card if any.
The storage media is full. Use a new memory card or format the storage media.
page 106 Or remove unnecessary images.
Set Shutter Sound to On.
When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the
Shutter Sound is not available.
Set Beep Sound to On.
Beep sound is temporally off while recording videos.
When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the Beep
Sound is not available.
On your camcorder, there may be a slight time delay between the point when you press the
[Recording start/stop] button and the actual point where the recorded video starts/stops.
This is not an error.
This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
116
Appendixes
page 102
page 41
page 65

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