Rheem GHE119SS Use & Care Manual

Rheem GHE119SS Use & Care Manual

Commercial high efficiency water heater
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Commercial High Efficiency Water Heater
USE & CARE MANUAL
WITH INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR
For use with the following
models:
GHE80SS, GHE80SU
GHE100SS, GHE100SU
GHE119SS, GHE119SU
CATEGORY IV Models
Fan Assisted Combustion
Scan for additional
Information & videos.
!
Recognize this symbol as an indication of important
safety information!
!
NOTICE: This water heater is designed for use in a commercial application and the installation and maintenance of it should be performed
by a qualified, licensed service professional.
WARNING: If the information in these instructions are not followed exactly, a fire or explosion may result causing
!
property damage, personal injury or death.
FOR YOUR SAFETY!
!
-AVOID FIRES AND EXPLOSIONS
• Do not store or use gasoline, other flammable vapors or
liquids or other combustible materials in the vicinity of
this or any other appliance.
• Doing so may result in a explosion or fire
- WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building
• Immediately call your gas supplier from a neighbor's
phone. And follow the gas supplier's instructions.
WATER QUALITY
!
Do not destroy this manual. Please read carefully and keep
in a safe place for future reference.
• If you cannot reach your gas supplier, call the fire de-
partment.
• Do not return to your building until authorized by the
gas supplier or fire department.
-ALWAYS REFER TO THIS MANUAL
• Improper installation, adjustment, alteration, service,
or maintenance can cause injury, property damage, or
death.
• Installation and service must be performed by a quali-
fied installer, service agency, or gas supplier.
A
S
M
E
HLW
ANSI/NSF-5
www. a hri di re c t o r y.o rg
LOW LEAD
CONTENT
AP22843 Rev 05

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Summary of Contents for Rheem GHE119SS

  • Page 1 WITH INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR For use with the following models: GHE80SS, GHE80SU WATER QUALITY GHE100SS, GHE100SU ANSI/NSF-5 GHE119SS, GHE119SU CATEGORY IV Models Fan Assisted Combustion www. a hri di re c t o r y.o rg LOW LEAD CONTENT Scan for additional Information &...
  • Page 2: Table Of Contents

    READ ALL SAFETY INFORMATION TABLE OF CONTENTS Safety Information Your safety and the safety of others are very important. Safety Precautions ....3-4 There are many important safety messages in this manual and on your appliance.
  • Page 3: Safety Precautions

    General Safety Precautions To meet commercial water use needs, the temperature on this water The following chart details the relationship of water temperature and heater is adjustable up to 185°F (85° C). However, water temperatures time to scald injury and may be used as a guide in determining the over 125°F (52°...
  • Page 4 General Safety Precautions Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater. Especially the following General Safety Precautions. Failure to follow these warnings could result in a fire or explo- sion, causing property damage, bodily injury, or death.
  • Page 5: Introduction

    NSF International listing is required, this unit water, which exceeds the capacity of the water must be sealed to the floor, and other components heater, flows back into the city main where the must be added utilizing Rheem's UL listed NSF seal pressure is easily dissipated.
  • Page 6 Installation A ”closed water system”, however, prevents the Thermometer(s) should be installed so that they expanding water from flowing back into the main indicate the temperature of the water at or near the supply line and the result of ”thermal expansion” can outlet of the water heater and storage tank(s) if create a rapid, and dangerous pressure increase in provided.
  • Page 7 GHE100SS/SU models, pour about 1 cup system during any high pressure testing of that of water into the exhaust tee. For GHE119SS/ system at pressures in excess of 1/2 psi (14” WC. SU models, pour about 2 cups of water into the 3.5 kPa).
  • Page 8: Installation Instructions

    Installation NOTE: This unit can be vented either as a direct vent WARNING or power vent configuration. NOTICE: This unit can be vented using only the below Failure to properly vent the water heater to the outdoors as out- recommended pipe material. Use only 2, 3, 4, or 6 lined above and in the following section can result in unsafe opera- inch diameter pipe.
  • Page 9 (ABS is not allowed in Canada) GHE80SS SU and Cleaner-Primer and Medium Body Solvent Cement Air Inlet GHE119SS/SU GHE100SS/SU 1. Cut the pipe end square, removing all jagged edges Connection and burrs. Chamfer the end of the pipe, and, then, clean the fitting socket and pipe joint area to remove all dirt, grease, and moisture.
  • Page 10 Installation FOR PROPER INSTALLATION: All intake and exhaust venting components must have the same diameter size. DO NOT use a different CAUTION size on the intake and exhaust venting. Be sure the condensate runs freely to a drain and • DO NOT use solvent cement that has become does not accumulate inside the water heater.
  • Page 11: Minimum And Maximum Vent Lengths

    Installation MINIMUM AND MAXIMUM VENT LENGTHS Feet Meters Important information for all installations: 1) The minimum required venting is what is required to safely extend the inlet and outlet vent pipes outside of the building. 15.2 2) Each 90° elbow (standard or long sweep elbow) reduces the 18.3 equivalent vent length by 5 feet (1.5m).
  • Page 12 DO NOT use 6 inch rigid venting with concentric vent terminations. Note: For Horizontal Power Direct Vent configurations, GHE119SS/SU models will need to have a 45 degree elbow on the intake and a 90 degree elbow on the exhaust, if they are on the same plane.
  • Page 13 Installation vent terminal is at least 2 feet (0.61 m) away from any- thing that can be damaged by the condensate HORIZONTAL VENT INSTALLATION – Once the vent terminal location has been determined, make a hole through the Min. 24" exterior wall to accommodate the vent pipe.
  • Page 14: Vent Terminal Precautions

    Installation Figure 9 Inside corner detail 15 ft Fixed closed Operable Fixed closed Operable Regulator vent outlet in the event no regulator is present, H and I can be disregarded. X AIR SUPPLY INLET AREA WHERE TERMINAL IS NOT PERMITTED V VENT TERMINAL Horizontal Vent Terminal Location for Power Direct Vent The following information should be used for determining the proper location of the vent terminal for...
  • Page 15 Installation • DO NOT terminate near soffit vents or crawl space or other area where condensate or vapor could create a nuisance hazard or cause property damage. • DO NOT locate the exhaust vent terminal where condensate or vapor could cause damage or could be detrimental to the operation of regulators, relief valves, or other equipment.
  • Page 16 Installation Figure 10 Inside corner detail 15 ft Fixed closed Operable Fixed closed Operable Regulator vent outlet in the event no regulator is present, H and I can be disregarded. AREA WHERE TERMINAL IS NOT PERMITTED X AIR SUPPLY INLET V VENT TERMINAL Horizontal Vent Terminal Location for Power Vent The following information should be used for determining the proper location of the vent terminal for...
  • Page 17 Installation Figure - 11- Typical Horizontal Power Vent System EVERY 3' MAX 2, 3, 4, OR 6* INCH PIPE AND When 6 inch pipe is used, start pipe SUPPORT BRACKET FITTINGS supports as close as possible to unit. NOTE: Horizontal venting shall be installed with a slight upward slope of 1/4"...
  • Page 18 Installation Figure - 12- Typical Horizontal Direct Vent System EVERY 3' MAX SUPPORT BRACKET When 6 inch pipe is used, start pipe supports as close 2, 3, 4, OR 6* INCH PIPE as possible to unit. AND FITTINGS 45° TERMINAL 1 IN.
  • Page 19 Installation Horizontal Venting Figure 13a: Multiple Unit Venting Figure 13c: Optional Configuration Example of 2 Units' Vents. 24" to 36" 24" to 36" 24" to 36" 24" to 36" 24" Min. 10" Min. Heater #1 Heater #2 Heater #1 Heater #2 Intake Exhaust Intake...
  • Page 20 Installation Figure 14. Typical Vertical Direct Vent System Installation Straight Exhaust Terminal 24" (61 CM) Min (Support required). 90° Intake Terminal "D" Support Bracket Water Heater "D" Min. 18 in. (46 cm) above Roof Min. 12 in. (30.5 cm) above anticipated snow level Max.
  • Page 21 Installation Figure 15. Typical Vertical Power Vent System Installation Min. of 18" (46 cm) above roof. Straight Exhaust Terminal Min. of 12" (30.5 cm) above anticipated snow level. Max. 24" (61 cm) above roof without additional Support Bracket support. Recommended support bracket be placed on horizontal run 90°...
  • Page 22 Installation Figure 16. Direct Vent Vertical Vent Horizontal Intake NOTE: Horizontal venting shall be installed with a slight upward slope of 1/4" per foot. Direct Vent Horizontal Vent Vertical Intake NOTE: Horizontal venting shall be installed with a slight upward slope of 1/4" per foot.
  • Page 23 Installation CONCENTRIC VENT TERMINAL INSTALLATION: CAUTION PROCEDURE Improper installation, adjustment, service, or mainte- DO NOT operate this water heater with the rain cap nance can cause property damage, personal injury, or removed or recirculation of combustion products may death. Consult a qualified installer, service agency, or occur.
  • Page 24: Horizontal Vent Installation

    Installation STEP 3: WARNING Secure the combustion air-inlet pipe using a field supplied perforated strap or a suitable type These instructions are intended as an aid to qualified material (see Figure 17). service personnel for proper installation, adjustment, and operation of this kit. Read these instructions STEP 4: thoroughly before attempting installation, adjustment, Assemble the vent pipe assembly by cleaning and...
  • Page 25 Installation STEP 3: Figure 20 Multiple Sidewall or Vertical Concentric Vents Secure the combustion air-inlet pipe using a field supplied perforated strap or a suitable type material. 36" (91 cm) Min. 36" (91 cm) Min. (see Figure 19). STEP 4: Assemble the vent pipe assembly by cleaning and cementing the rain cap to the smaller diameter exhaust pipe as shown in Figure 18.
  • Page 26 Installation Alternative Horizontal Vent Installations For the GHE119-500 model alternative flat horizontal vent termination kit (SP21069) is available for 4" pip- ing. Please refer to the instruction sheet packaged with the kit for complete installation instructions. Exhaust Vent Flat Air Intake Exhaust Upward Slope Flat Horizontal...
  • Page 27 Installation The GHE80SS/SU, GHE100SS/SU, and GHE119SS/SU models have been certified to use polypropylene pipe for both the intake and exhaust vent systems, but must use the current PVC vent terminations (including concentric vents). All poly- propylene pipe and fittings listed in the tables below are ULC-S636 listed.
  • Page 28 Installation PVC pipe shipped PP pipe PVC to PP with the unit adapter Straight piece of PP pipe connected to a PP to PVC adapter vent terminal installed onto a PP to PVC adapter. Note: The hole through the wall should be sized for the PP pipe, which has a smaller OD than PVC pipe.
  • Page 29 Installation The PVC to PP adapter should then be installed into the PVC couplings on the inlet air and exhaust vent installed on the unit. The sealing gasket will require some type of lubricant to make it easier to install the adapter. Both Centrotherm and M&G Duravent recommend a connector ring to be installed between the PVC part and the PP part.
  • Page 30 Installation To be able to use a PVC termination, a short piece of PP pipe will need to be cut, as shown below, to transition from the bell end of the pipe to the PP to PVC adapter. Cut a piece of PP pipe that is long enough to go through the wall and have about 2"...
  • Page 31: Installation Checklist

    Installation Check List A. Water Heater Location D. Relief Valve ❑ Close to area of vent. ❑ Discharge line run to open drain. ❑ Indoors and protected from freezing temperatures. ❑ Discharge line protected from freezing. ❑ P roper clearance from combustible surfaces observed and water heater is not installed on a E.
  • Page 32 Operation Before operating this water heater, be sure to read and follow the instructions on the label pictured below and all other labels and warnings on the water heater and printed in this manual. Failure to do so can result in unsafe operation of the water heater resulting in property damage, bodily injury, or death.
  • Page 33: 2. Emergency Shutdown

    Operation SAFETY PRECAUTIONS A. DO turn off manual gas shut-off valve if water heater has been F. If there is any difficulty in understanding or following subjected to over heating, fire, flood, physical damage or if gas the OPERATION or MAINTENANCE instructions, it is supply fails to shut off.
  • Page 34: User Interface

    User Interface NAVIGATING THE HOME SCREEN: Health Indicator Icons Operating Status Status: Standby Wifi Indicator and Settings 120° Rapid Temperature Adjustment Temperature Setting warm very hot Temperature Adjustment Settings Status Disable Service Setting Menu Button Status Button Service Enable/Disable Menu Button Button Startup Setting Menu...
  • Page 35 User Interface BASIC SETTINGS: The basic settings in you water heater sponse can be selected to the following: can allow you to change the temperature unit, screen • Open adjustment lock/unlock, enabling/disabling the alarm • Closed beep, and your EcoNet network instance. Simply select •...
  • Page 36 User Interface Status Menu MORE FUNCTION: Selecting the more function your heat- er will bring you to a prompt showing you the current The Status screen provides information on the current temperatures of the lower/upper tank, Flue tempera- operating status, diagnostics and sensors. This screen ture, ECO switch state, and Auxiliary relay state.
  • Page 37 User Interface ALARMS: The current alarms function allows you to see SYSTEM HEALTH: The system health function allows you any problems that have been detected by your water to see the current health of your hot water heater’s heater. Also, by selecting on the current alarm you can combustion health and tank health status.
  • Page 38: Gas Valve Adjustments

    Gas Valve GHE119-500 Model ONLY Gas Valve Adjustments Inside the Service Menu, there is a button to make If the Ignition Control cannot respond, the test will gas valve adjustments. be ended, and the screen will back out to the Service Screen for the test to be restarted from the beginning.
  • Page 39 Gas Valve GHE119-500 Model ONLY Gas Valve Adjustments (Cont.) Once the Post-Purge is completed, the “Test Com- Detailed view pleted” message will appear on the screen. of offset adjustment Gas Valve Adjustment Test screw. Test Complete. If further testing is required, press the back arrow to return to the Service Screen in order to continue adjustment of the unit.
  • Page 40 Maintenance Properly maintained, this water heater will provide years water conditions. Cleaning should be performed if of dependable, trouble free service. It is strongly the scale has accumulated above the drain valve suggested that a regular routine maintenance program opening. be established and followed by the owner.
  • Page 41: Before You Call For Service

    Before You Call For Service… Troubleshooting Tips Status: Standby Save time and money! Review the charts on the following pages first and you may not need to call for service. 120° If one of the health indicators is blinking on the home screen or the service icon is blinking there is an issue with the operation of your water heater.
  • Page 42 Before You Call For Service… Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. Problem Possible Cause What To Do Gas control problem Contact a qualified service technician. Unable to light Unit or electrical supply line not properly Verify that the electrical supply line and unit have...
  • Page 43 Before You Call For Service… Alarm (‘A’) and Alert Description Current Alarm Screen Display (‘T’) Codes A001 Ignition lockout. Ignition lockout due to a total of 9 consecutive failed ->Clear error code by turning the unit off/on. If A001 ignitions. This will disable the heater. problem persists, please contact technical support or service provider.
  • Page 44 Before You Call For Service… Alarm (‘A’) and Alert Description Current Alarm Screen Display (‘T’) Codes A016 High Tank Temperature. Call Tech Service. Energy Cutout (ECO) switch is open. This will disable ->Clear error code by pressing clear button. Refer A016 the heater.
  • Page 45 Before You Call For Service… Alarm (‘A’) and Alert Description Current Alarm Screen Display (‘T’) Codes A025 No Blower RPM feedback. Call Tech Service Control does not detect blower RPM. This will disable A025 ->Please contact technical support or service the heater.
  • Page 46 Before You Call For Service… Alarm (‘A’) and Alert Description Current Alarm Screen Display (‘T’) Codes Gas relay #2 contacts failed to properly close. This can A037 Gas Relay 2 stuck open. Call Tech Service A037 cause gas valve cycling and gas buildup in the burn ->If problem persists, please contact technical sup- chamber.
  • Page 47 Before You Call For Service… Alarm (‘A’) and Alert Description Current Alarm Screen Display (‘T’) Codes T105 Water Leak Sensor Not Installed Check to see if leak sensor is installed in the bottom ->Check water leak sensor connection. Refer to use T105 pan.
  • Page 48 Before You Call For Service… Alarm (‘A’) and Alert Description Current Alarm Screen Display (‘T’) Codes T117 Time to Drain and Inspect Tank Periodic maintenance, inspection, and upkeep on the T117 ->Refer to the use and care manual for instructions, unit.
  • Page 49 Before You Call For Service… Alarm (‘A’) and Alert Description Current Alarm Screen Display (‘T’) Codes T130 Middle Anode Shorted Anode “short” circuited. This can be caused by wiring ->Check wiring connections for the middle anode. T130 damage, anode damage, or the anode in contact with If error persists, please contact technical support or the tank.
  • Page 50 Replacement Parts Instructions For Placing a Parts Order All parts orders should include: Part description (as noted below) and number of parts desired. The model and serial number of the water heater from the rating plate. CAUTION: For your safety DO NOT attempt repair of gas piping, gas control burner, vent connectors or other safety devices.
  • Page 51 Replacement Parts Flame Sensor Kit Blower / Gas Valve / GHE119SS, GHE119SU Burner Assembly Kit Igniter Kit Display Kit On / Off Switch Transformer POF & Intake Wire Harness Pressure switch Power Anode Control Board Water Temperature and ECO Probe...
  • Page 52 Wiring and Schematic Diagrams GHE80/100 Diagram AX5631 CAUTION Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation VERIFY PROPER OPERATION AFTER SERVICING!
  • Page 53 Wiring and Schematic Diagrams GHE119 Diagram...
  • Page 54: Important Instructions For The Commonwealth Of Massachusetts

    Important Instructions for the Commonwealth of Massachusetts The Commonwealth of Massachusetts requires com- 3. SIGNAGE. A metal or plastic identification plate pliance with regulation 5.08: Modifications to NFPA- shall be permanently mounted to the exterior of the 54, Chapter 10 : 248 CMR 4.00 and 5.00 for installation building at a minimum height of eight (8) feet above of through –...
  • Page 55 Notes...
  • Page 56: How To Obtain Service Assistance

    In The U.S.A.: d. Date of original installation and dates any service Rheem Manufacturing Co., Water Heater Division work was performed. ATTN: Technical Service 800 Interstate Park Drive e. Details of the problem as you can best describe Montgomery, AL 36109 them.

This manual is also suitable for:

Ghe80suGhe100ssGhe100suGhe80ssGhe119su

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