Chapter 14 Troubleshooting; Problems Starting Up The Prestige; Problems Using The Keypad; Table 23 Troubleshooting The Start-Up Of Your Prestige - ZyXEL Communications ZyXEL Prestige 2000W User Manual

This chapter covers potential problems and the corresponding remedies.

14.1 Problems Starting Up the Prestige

Table 23 Troubleshooting the Start-Up of Your Prestige

PROBLEM
The Prestige
does not turn on.
The Prestige is
on but the keys
do not work.

14.2 Problems Using the Keypad

Table 24 Troubleshooting the Keypad

PROBLEM
The Prestige is
on but the keys
do not work.

Chapter 14 Troubleshooting

C
Troubleshooting
CORRECTIVE ACTION
Make sure you have the battery installed and charged.
Remove the Prestige's battery and reinstall it.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.
CORRECTIVE ACTION
Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.
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