Troubleshooting - ZyXEL Communications Prestige 2000W_V2 Quick Start Manual

1 Make sure your Prestige is connected to the wireless LAN and record its IP address (you can use the
Information menu to check your phone's IP address).
2 Launch your web browser.
3 Type "http://<IP address>" as the URL. Where "IP
address" is the Prestige's IP address.
4 Enter your user name and password and
click OK to login.
• For user-level access: Type the default user
ame: admin and password: 1234 the first time
you login.
• For administrator access: Type the default
user name: zyxeladmin and password: 1234
the first time you login.

8 Troubleshooting

PROBLEM CORRECTIVE ACTION
The Prestige does Make sure you have the battery installed and charged.
not turn on.
The Prestige is on Press and hold the # key for approximately 2 seconds to lock or unlock the keypad.
but the keys do
not work.
The battery icon The battery's power is low. Recharge the battery.
( ) is blinking.
The signal icon The signal quality is low or the Prestige cannot connect to the wireless network.
( ) is blinking
Connect to another wireless network or move your Prestige closer to the wireless network's
access point.
There may be radio interference (for example a microwave or another wireless network using
the same channel). Relocate or reduce the radio interference.
Prestige 2000W_V2 Quick Start Guide
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