Zoom 27575 Quick Start & Reference Manual
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Zoom 27575 Quick Start & Reference Manual

Zoom 27575 Quick Start & Reference Manual

Usb faxmodem
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Summary of Contents for Zoom 27575

  • Page 1 QUICK START REFERENCE GUIDE Faxmodems...
  • Page 2 NOTICE This document contains proprietary information protected by copyright, and this manual and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environ- ments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness for a par-...

  • Page 3: Table Of Contents

    Contents INTRODUCTION... 4 EED TO YSTEM EQUIREMENTS CHAPTER 1: SETTING UP YOUR USB FAXMODEM ... 6 NSTALLING THE RIVERS ONNECTING THE Summary of the Indicator Lights... 10 OMPLETING THE NSTALLATION NSTALLING THE OFTWARE CHAPTER 2: USING THE FAXMODEM... 12 CCESSING THE NTERNET ETTING P THE...

  • Page 4: Introduction

    USB faxmodem Phone cord USB cable Zoom Link™ CD-ROM disc containing installation and communications software. You also need the following: A telephone jack to plug the modem into, so the mo- dem can dial out or receive calls...

  • Page 5: System Requirements

    If you want to use the modem as a telephone answering machine, you’ll also need: A soundcard, microphone, and speakers or an ear- phone (PC models) A microphone and speakers if not provided with your computer (Macintosh models). System Requirements IBM PC-compatible Pentium®...

  • Page 6: Chapter 1: Setting Up Your Usb Faxmodem

    PC’s Internal Modem (page 20) to decide whether to keep or remove it. If you have a PC: Follow the instructions on the Zoom Link CD. An in- stallation interface will display. Click on the Install Drivers button. Once your driver files are installed, a Setup Complete dialog box will appear.

  • Page 7: Connecting The Faxmodem To Your Computer

    One final note: Don’t install any of the other software on the Zoom Link CD at this time. Connecting the Faxmodem to Your Computer Find the serial number of your faxmodem on the bot- tom of the case, just under the bar code.
  • Page 8 Turn the faxmodem on by pushing in the power button on the front, shown in the following illustration. Note: Although the faxmodem has an on/off switch, we recommend that you leave it on whenever your computer is on; it draws minimal power. COMPUTER Quick Start and Reference Guide MODEM (ENLARGED...
  • Page 9 The modem will perform a brief self-test. Then the READY light should go on to show that the faxmodem is ready for use. Note: If the computer goes into power-save mode (also referred to as “going to sleep”), the mo- dem’s READY light will go off.

  • Page 10: Summary Of The Indicator Lights

    Summary of the Indicator Lights Light OH (Off Hook) ACTIVITY RING LINK EC/DC (Error Correc- tion/Data Compression)* READY *Error Correction/Data Compression filters out line noise, repeats transmissions auto- matically if an error occurs, and automatically compresses data when it’s sent and de- compresses it when it is received.

  • Page 11: Installing The Software

    Also explore the other software offerings on the Zoom Link CD. The CD describes each program and offers easy point-and-click installation. That’s it! We hope you enjoy the use of your new USB faxmodem.

  • Page 12: Chapter 2: Using The Faxmodem

    Chapter 2: Using the Faxmodem If you have installed the fax and communication software that came with your faxmodem, you probably do not need to read this chapter. The software sets itself up automati- cally and takes care of sending any necessary commands to the faxmodem.

  • Page 13: Tips For Selecting Setup Options

    If you are asked to select the “modem type” from a menu, and you don’t see this modem listed by name on the menu (for instance, Zoom External V.90 56K USB Faxmodem), select the most descriptive name such as V.90 modem, 56K modem, or generic Class 1 fax modem.

  • Page 14: Making The Most Of The Fax And Voice Features

    Here are two of the more useful AT commands: If your software suggests an initialization string for this modem, you should use it. If this modem is not listed by your software and no initialization string is suggested, use the following: AT &F. This command returns the modem to the default factory settings.

  • Page 15: Using Video

    H.324 point-to-point and H.323 Inter- net video conferencing standards. To send videos, you need a camera and video software. Zoom® Telephonics’ ZoomCam™ video camera devices add video recording and transmission capabilities to your computer and work well with your USB faxmodem.

  • Page 16: Chapter 3: Solving Common Problems

    Chapter 3: Solving Common Problems Note: If your modem is not working, please read this chapter and Chapter 2: Using the Faxmodem on page 12 carefully. For installation problems, refer to Chapter 1: Setting Up Your USB Faxmodem on page 6. This chapter covers three categories: general trouble- shooting, dial troubleshooting, and on-line troubleshoot- ing.

  • Page 17: Dial Troubleshooting

    Solution: Your modem has a small speaker on its board that gives you audible feedback of dial tones and remote connection signals (“handshaking”). This is not the same as the speaker that you may have connected to your computer’s sound- card.

  • Page 18: On-Line Troubleshooting

    Make sure your modem has hung up from the previous call. Select Hang Up in your software or type ATH in terminal mode. On-line Troubleshooting Problem: Your modem disconnects while communicat- ing with a remote system. Solution: The remote system has hung up. You need to reconnect.
  • Page 19 Problem: Your modem does not make a connection. Solution: If your modem places calls but never makes a connection, make sure you are dialing the right number. The remote modem may be turned off. Chapter 3: Solving Common Problems...

  • Page 20: Appendix A: Removing A Pc's Internal Modem

    Appendix A: If your PC does not already have an internal modem in- stalled, or if you are replacing an external modem, you do not need this section. Note: Although you do not have to remove your internal modem, we recommend that you do so. Removing your old modem frees up resources for other inter- nal devices you may want to install in the future.

  • Page 21: Appendix B: Regulatory Information

    Appendix B: FCC Part 15 Emissions Statement This modem has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These lim- its are designed to provide reasonable protection against harmful inter- ference in a residential installation.
  • Page 22 of the RENs of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly. If this device should malfunction, it may also cause harm to the tele- phone network; should this occur, this device should be disconnected from the network until the source of the problem can be determined and repair has been made.
  • Page 23 Notes...

  • Page 24: Important Information

    We recommend that you take a few moments to fill in the following information for your future reference. Faxmodem Model (located on the box) Serial Number (located on the bottom of the modem under the bar code) COM Port Date of Purchase Store or Dealer 1139-A _______________________________ _______________________ _______________________ _______________________ _______________________ 27575 ©1999...

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