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Z O O M C E L L C A T M 1 / C A T N B 1
U S B C E L L U L A R M O D E M
Q U I C K S T A R T
This Quick Start is for your Zoom USB Cat M1 / CAT NB1 cellular modem.
This product has been certified for use on AT&T, Verizon, and other cell
networks. This Quick Start describes how to plug a micro SIM card into
the SIM slot of the modem, connect the antenna, power up the modem,
and then send commands through the USB port of a Windows or Linux
computer to connect to the Internet. More information, including
Windows Drivers and the AT command manual, are available on the web
at www.zoomtel.com/4650support
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Summary of Contents for Zoom 4650
- Page 1 U S B C E L L U L A R M O D E M Q U I C K S T A R T This Quick Start is for your Zoom USB Cat M1 / CAT NB1 cellular modem. This product has been certified for use on AT&T, Verizon, and other cell networks.
- Page 2 Powering Your USB Modem Your modem is designed to use the power supplied by your USB port. In some 2G modes, your modem may draw up to 600 mA. In Cat M1 or CAT NB1 mode your modem may draw up to 240 mA. if your USB port is not capable of supplying the current you require, you may use the supplemental Micro USB port on the side of the unit for power or you may reduce the transmitted power using commands to the modem.
- Page 3 Figure 1...
- Page 4 Plugging a Micro SIM into the Micro SIM Slot of the Modem In order to use your modem, you need a compatible 3GFF SIM card, which is also called a micro SIM card. You can use a SIM card for Cat M1 and/or Cat NB1 services from AT&T, Verizon and many other service providers.
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Page 5: Connecting The Antenna
If your USB modem is in a case, remove the screw used to secure the SIM cover and slide the cover off in the direction of the arrows. Plug in a 3FF micro SIM at the location shown in Figure 1. If you removed the SIM cover in step 1, slide the cover back in place, and then screw the cover down. -
Page 6: Using The Modem
Using the Modem We’ve included examples of setting up your modem with Windows and with Raspberry Pi / Linux computers. If you want to install your modem with a Raspberry Pi or Linux computer, please skip ahead to Installing your Modem for Raspberry Pi or Linux. If you want to set up your modem on a Windows computer, continue below. - Page 7 Installing Your Modem on a Windows Computer Download the drivers for your modem from http://www.zoomtel.com/4650support . Double click setup.exe to install the drivers. If the Windows User Control dialog box appears, click Yes, and then follow the prompts to install the drivers onto your computer. Plug your modem into an available USB port on your computer.
- Page 8 Plug your modem into an available USB port. Raspberry Pi users may need to use a USB extender cable to allow access to the other USB ports. Zoom USB extension adapter Model 98240 can be purchased from some online retailers.
- Page 9 To enumerate your device, you will need to load the option driver. To load the option driver, enter the following into the terminal window: # modprobe option #echo 2c7c 0296 > /sys/bus/usb- serial/drivers/option1/new_id Install the ppp package by entering the following command apt- get install ppp Next you will need to create two scripts that pppd will use to create the connection.
- Page 10 #module configuration /dev/ttyUSB3 460800 #pppd options debug nodetach crtscts hide-password noauth defaultroute noipdefault usepeerdns # No ppp compression novj novjccomp noccp ipv6 , ipcp-accept-local ipcp-accept-remote local...
- Page 11 ipcp-max-configure 20 ipcp-max-failure 20 #logfile configuration logfile /etc/ppp/ppp-logfile record /etc/ppp/ppp-dumplog #call to chat script connect '/usr/sbin/chat -v -f /etc/chatscripts/zqchat' The second script zqchat should be placed into the directory /etc/chatscripts/ The contents of that script are below: # abortstring ABORT BUSY ABORT 'NO CARRIER' ABORT VOICE ABORT 'NO DIALTONE'...
- Page 12 ABORT 'NO ANSWER' ABORT DELAYED # ispnumber "" "ATI" OK "ATD*99#" # ispconnect CONNECT /d/c To connect to the Internet, enter the command pppd file /etc/ppp/peers/zqdial . Once connected, you can try pinging a known website. If it works, Congratulations! Your installation is complete.
- Page 13 can disconnect from this connection by bringing the WiFi interface down with the command ifconfig wlan0 down . To disconnect your USB modem connection, press ctrl-c Firmware over the Air (FOTA) Updates Most cellular carriers require having a process in place to update the software on your ZoomCell modem using FOTA updates.
- Page 14 Troubleshooting your Internet Connection This section will walk you through some troubleshooting steps if your USB modem did not connect to the Internet. If you do not already have a terminal program installed, you will need to install a terminal program to talk to your modem.
- Page 15 Step 2 below. Otherwise, confirm that you have a known, working SIM card installed. If you are sure the SIM card is good, it’s possible the problem is with the modem. See If you Need Help below to contact Zoom support.
- Page 16 Step 2: Check that your APN is configured correctly. Enter the command AT+QCFG=”apn/display”,1 to enable displaying the APN, then enter AT+CGDCONT? to display the APN. A typical response for the APN would be: CGDCONT=1, “IPV4V6”, “apn name”, 0 , where apn name is the name of the apn supplied by your provider.
- Page 17 AT&T users: m2m.com.attz, or broadband T-Mobile users: m2mglobal, fast.t-mobile.com, or epc.tmobile.com. If you are still unable to get online, continue to step 3. Step 3: Confirm that your PDP context is active, and your modem is attached and registered to the network. Enter the following commands: AT+CGACT=1,1 the modem should return OK AT+CGATT=1 the modem should return OK...
- Page 18 SIM and not activated your account or may have temporarily suspended your account. Please contact your service provider to confirm the status of your account. If none of these steps solves your issue, see If you Need Help below on how to contact Zoom for further assistance.
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Page 19: If You Need Help
If You Need Help Voice-call, e-mail, and user forum technical support is limited to qualified engineers, programmers, and system developers. Email: Support@Zoomtel.com US Technical Support: (617) 753-0965 An online user forum is available at www.zoomtel.com/cellmodemforum... - Page 20 Zoom for repair. During the first year Zoom will pay return ground shipping to the customer in the continental U.S. After the first year you may be required to pay a shipping and handling fee. Any applicable customs, duties, and brokerage charges to import the product are your responsibility.