Maintenance; Warranty/Service Information; Preventive Maintenance - KVH Industries TracVision Cruiser User Manual

5

Maintenance

5.1

Warranty/Service Information

KVH Industries, Inc. warrants the KVH product purchased
against defects in materials for a period of TWO (2) years and
against labor costs for a period of ONE (1) year from the date
of original retail purchase by the original purchaser. It is the
customer's responsibility to verify the date of purchase by
returning the warranty card included with the product to KVH
within 30 days of purchase, or by providing a copy of a dated
sales receipt for the KVH product under warranty with the
warranty claim. If this date cannot be verified, the warranty
period will begin 30 days after the date of manufacture of the
original product purchased.
For additional information on KVH warranty, repair, and
liability policies, please refer to the complete warranty
statement provided at the conclusion of this manual.
5.2

Preventive Maintenance

TracVision Cruiser requires minimal preventive maintenance.
The following tasks are sufficient to maintain peak
performance.
Monthly
•
Wash the exterior of the radome and baseplate
assembly with fresh water; a mild detergent
may be added to remove grime and salt. Do not
spray the radome directly with high-pressure
water.
•
Do not apply abrasive cleaners or volatile
solvents such as acetone to the ABS radome.
54-0144 Rev. C
Maintenance
The serial number of your
TracVision Cruiser will be required
during any troubleshooting or
service calls. You will find the
serial number on the inside front
cover of this manual as well as in
front of the antenna reflector on
the rotating plate.
5-1