Generate Diagnostic; Help; Recovery; Register - Seagate Lyve Drive Shuttle User Manual

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Automa c

To complete an automatic firmware update:

1. After the update is downloaded, Lyve Drive Shuttle will power off.

2. You're prompted to power on the device to run the update. Disconnect and reconnect the power cable.

Lyve Drive Shuttle will automatically update when powering on.

Generate diagnos c

If you've contacted Seagate support about a technical problem with Lyve Drive Shuttle, a representative may

ask you to download a diagnostic report to aid in troubleshooting the issue.

To generate a diagnostic report:

1. In the Support menu, tap Generate Diagnostic.

2. Connect an external storage device to the USB peripheral port and tap Create log.

3. At the prompt, tap OK.

Once the log has been downloaded, disconnect the external storage device and connect it to computer.

Follow the instructions from your Seagate representative on sending the log to Seagate support.

Lyve Drive Shuttle provides the URL for the support page for Live Drive Shuttle.

To view the URL:

1. In the Support menu, tap Help.

2. Note the support URL: https:www.seagate.com/support/lyve-drive-shuttle.

A recovery is used to revert Lyve Drive Shuttle to its factory default settings. See

Get the most from Lyve Drive Shuttle with easy access to information and support.

To register your device:

1. In the Support menu, tap Register.

Seagate Lyve Drive Shuttle

4/20/20

Recovery

for details.

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