Error Messages - Xerox PHASER 6500 User Manual

Code/Message
Xxx Low
Tray Xxx Empty

Error Messages

Message
Fuser Error
Error 010-397
Check Unit
Imaging Unit
Over Heat
Please Wait
Error 042-700
Please Wait
Jam at Tray 1
Check Tray 1
Open Front Cover
Jam at Tray 2
Check Tray 2
Open Front Cover
Chk Manual Feed
Remove Paper
Open and close Front Cover
Remove paper from Manual
Feed
Jam at Front Cover
Open Front Cover and Remove
Paper
Jam at Duplexer
Open Front Cover
Lift Transfer Unit
Jam at Exit
Open Front Cover
and Remove Paper
Condition/Reason/Solution
The toner in the specified cartridge is low. Purchase a new cartridge to
replace it. For details, see
The specified tray is out of paper. Open the tray, insert paper, and then
close the tray.
Condition/Reason/Solution
Check that the fuser is seated correctly, then restart the printer.
Sealing tape is still attached to the imaging unit. Remove the tape.
The internal temperature of the printer is too high.
The printer has been stopped.
Wait one hour before restarting the printer. Ensure that the printer has
adequate cooling space around it, and that the cooling vents are not
blocked.
Paper is jammed inside the paper tray.
Remove the jammed paper and then open and close the front cover. For
details, see Clearing Jams at Tray 1
Paper is jammed inside the paper tray.
Open Tray 2 and remove the jammed paper.
Open and close the front cover. For details, see
Sheet Feeder on page 145.
There is a jam at the manual feed slot. Remove the paper and then open
and close the front cover. For details, see
Slot on page 143.
Remove the paper at the manual feed slot.
Paper is jammed inside the printer.
Press the button to open the front cover and then remove the jammed
paper.
There is a paper misfeed at the duplex unit.
Press the button to open the front cover and then remove the jammed
paper. For details, see Clearing Jams at the Duplex Unit
Paper is jammed inside the printer.
Open the front cover and remove the paper.
Ordering Supplies on page 108.
on page 142.
Clearing Jams at the 250-
Clearing Jams at the Manual Feed
Phaser 6500 Color Laser Printer
Troubleshooting
on page 145.
123
User Guide