Xerox Digital copier printers User Manual page 123

C
C-5 Troubleshooting
If this happens:
Message requests a paper size
that you don't have
Test page or other special
Control Panel page doesn't
print
• Cancel the job and do one of the following:
If you are printing a PostScript file, set the Convert Paper Sizes setting in Printer Setup
on the Control Panel to convert the job to the paper size you do have. You can do this to
convert between US and metric paper sizes. See the Administrator Guide for
information.
If you are printing a file from an application, change the page size in the Page Setup
dialog box.
1. If the message "Ripping" displays on the Control Panel, but the page never prints,
restart the Fiery SI, press the Menu button to enter Setup, and verify that the Printer
Model in Printer Setup is specified correctly.
2. Check the copier's display.
If the copier display says
If the display shows a diagnostic or error message, take the appropriate corrective action,
as described in the copier manual.
3. Try making a copy.
If you can make a copy, proceed to step 4.
4. Restart the Fiery SI, and when you see Idle on the status line of the Fiery SI display, try
printing a test page again.
If the test page still fails to print, contact your authorized service/support center.
Try this:
, proceed to step 3.
Ready to copy