Xerox Phaser 3300MFP User Manual page 89

Condition Possible cause
The The paper source
machine selection in the
selects printer properties
print may be incorrect.
materials
from the
wrong
paper
source.
A print job The job may be very
is complex.
extremely
slow.
Half the The page orientation
page is setting may be
blank. incorrect.
The paper size and
the paper size
settings do not
match.
The The printer cable is
machine loose or defective.
prints, but
the text is
wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating
system is
malfunctioning.
Suggested solutions
For many software applications,
the paper source selection is
found under the Paper tab within
the printer properties. Select the
correct paper source. See the
printer driver help screen.
Reduce the complexity of the
page or try adjusting the print
quality settings.
Change the page orientation in
your application. See the printer
driver help screen.
Ensure that the paper size in the
printer driver setting matches the
paper in the tray.
Or, ensure that the paper size in
the printer driver setting matches
the paper selection in the
software application settings you
use.
Disconnect the printer cable and
reconnect. Try a print job that
you have already printed
successfully. If possible, attach
the cable and the machine to
another computer and try a print
job that you know works. Finally,
try a new printer cable.
Check the application's printer
selection menu to ensure that
your machine is selected.
Try printing a job from another
application.
Exit Windows and reboot the
computer. Turn the machine off
and then back on again.
Condition Possible cause
Pages The print cartridge is
print, but defective or out of
are blank. toner.
The file may have
blank pages.
Some parts, such as
the controller or the
board, may be
defective.
The The setting in the
illustrations software application
print is wrong.
incorrectly
in Adobe
Illustrator.
The printer does not print PDF file
correctly. Some parts of graphics,
text, or illustrations are missing.
14.12
<Troubleshooting>
Suggested solutions
Redistribute the toner, if
necessary. See page 13.4.
If necessary, replace the print
cartridge.
Check the file to ensure that it
does not contain blank pages.
Contact a service representative.
Select Download as Bit Image
in the TrueType Options window
of the graphic properties and
print the document again.
Incompatibility between the PDF
file and the Acrobat products:
Printing the PDF file as an image
may solve this problem. Turn on
Print As Image from the Acrobat
printing options.
N
:It will take longer to print
OTE
when you print a PDF file as an
image.