Epson LS500W User Manual
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Epson LS500W User Manual

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LS500W/LS500B/LS500WATV/
LS500BATV User's Guide

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Summary of Contents for Epson LS500W

  • Page 1 LS500W/LS500B/LS500WATV/ LS500BATV User's Guide...

  • Page 3: Table Of Contents

    Contents LS500W/LS500B/LS500WATV/LS500BATV User's Guide................ 9 Introduction to Your Projector ......................... 10 Projector Features..........................10 Product Box Contents........................11 Additional Components ........................ 12 Optional Equipment and Replacement Parts................. 12 Warranty and Registration Information (U.S. and Canada) ............13 Warranty and Registration Information (Latin America)..............14 Notations Used in the Documentation ....................
  • Page 4 Connecting to a Wired Network ..................... 40 Selecting Wired Network Settings ....................41 Wireless Network Projection ......................44 Installing the Wireless LAN Module ....................45 Connecting Directly to a Smartphone or Tablet ................45 Selecting Wireless Network Settings Manually................47 Wireless LAN Menu Settings ....................
  • Page 5 Turning On Automatic Luminance Adjustment ................76 Adjusting Gamma..........................77 Controlling the Volume with the Volume Buttons................78 Adjusting Projector Features ........................80 Operating Connected Devices Using the HDMI Link Features............80 Shutting Off the Picture and Sound Temporarily ................81 Projector Security Features........................
  • Page 6 Replacing the Remote Control Batteries ..................125 Transporting the Projector........................ 127 Solving Problems ............................ 128 Projection Problem Tips ........................128 Projector Light Status ........................128 Solving Image or Sound Problems ....................131 Solutions When No Image Appears..................... 131 Solutions When "No Signal" Message Appears................133 Displaying From a PC Laptop ....................
  • Page 7 Projector Environmental Specifications.................... 150 Projector Safety and Approvals Specifications................. 150 Safety and Approvals Specifications for Latin America ..............151 Supported Video Display Formats....................152 Notices ..............................154 Recycling............................154 Important Safety Information ......................154 Laser Safety Information ........................155 Laser Light Source Warning ......................157 Important Safety Instructions......................

  • Page 9: Ls500W/Ls500B/Ls500Watv/Ls500Batv User's Guide

    LS500W/LS500B/LS500WATV/LS500BATV User's Guide Welcome to the LS500W/LS500B/LS500WATV/LS500BATV User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Introduction To Your Projector

    • 2,500,000:1 contrast ratio and Dynamic Contrast control for sharp, detailed images • Powerful 2 x 10 W stereo speaker system with audio out port for connecting external speakers • Epson's Direct Power On feature for quick and easy setup Product Box Contents...

  • Page 11: Product Box Contents

    Projector and lens cap Power cord USB power cable with USB Micro-B connector HDMI extension cable Remote control batteries (2 AAA alkaline [LS500W/LS500B], 4 AAA alkaline [LS500WATV/LS500BATV]) Projector remote control (LS500W/LS500B only) Remote control for projector and included streaming device (LS500WATV/LS500BATV only)

  • Page 12: Additional Components

    This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options. Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.

  • Page 13: Warranty And Registration Information (U.s. And Canada)

    In addition, Epson offers free Extra Care Home Service. In the unlikely event of an equipment failure, you won’t have to wait for your unit to be repaired. Instead, Epson will ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico. See the Extra Care Home Service brochure for details.

  • Page 14: Warranty And Registration Information (Latin America)

    • If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to Get Help."...

  • Page 15: Projector Part Locations

    Note: If you still need help after checking this manual and the sources listed here, you can use the Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to Get Help."...

  • Page 16: Projector Parts - Front/Top

    Projector Parts - Rear/Top Projector Parts - Connectors Projector Parts - Base Projector Parts - Control Panel Projector Parts - Remote Control Parent topic: Introduction to Your Projector Projector Parts - Front/Top Front cover Speakers (2 x 10 W Stereo)

  • Page 17: Projector Parts - Rear/Top

    Control panel Focus lever Storage space cover Air intake vent (air filter) Power button and light Projector lights Remote receiver Parent topic: Projector Part Locations Related references Projector Light Status Projector Parts - Rear/Top Lens Security cable attachment point Power inlet Kensington security slot...

  • Page 18: Projector Parts - Connectors

    Exhaust vent Remote receiver Parent topic: Projector Part Locations Projector Parts - Connectors Rear LAN port HDMI1 port HDMI2 (ARC) port Service port USB-A port RS-232C port Audio Out port Cable holder (zip tie)
  • Page 19 Front HDMI3 port DC Out (2.0A) power supply port Parent topic: Projector Part Locations Related concepts Projector Connections...

  • Page 20: Projector Parts - Base

    Projector Parts - Base Front adjustable feet Air intake vent Air intake vent Exhaust vent Rear foot (fixed) Parent topic: Projector Part Locations...

  • Page 21: Projector Parts - Control Panel

    Projector Parts - Control Panel Menu button (accesses projector menu system) Enter button (selects options) Home button (accesses projector Home screen) Volume and left/right arrow buttons Source button (changes the input source) Esc button (cancels/exits functions) Keystone and up/down arrow buttons (display the adjustment screen and adjust screen shape) Parent topic: Projector Part Locations...

  • Page 22: Projector Parts - Remote Control

    Projector Parts - Remote Control LS500W/B Power button...
  • Page 23 Arrow buttons (move through on-screen options) Enter button (selects options) rewind, play/pause, and fast forward buttons (control connected streaming device) Menu button (accesses projector menus) A/V mute button (turns off picture and sound) volume up and volume down buttons Source button (changes the input source) Home button (accesses projector Home screen) Esc button (cancels/exits function) Remote control emitter...
  • Page 24 Projector remote control Power button Esc button (cancels/exits function)
  • Page 25 Arrow buttons (move through on-screen options) Enter button (selects options) Menu button (accesses projector menus) volume up and volume down buttons rewind, play/pause, and fast forward buttons (control connected streaming device) keystone button (corrects vertical/horizontal image distortion) mic button (operates Android TV using voice commands) Source button (changes the input source) Home button (accesses Android TV Home screen) App buttons...
  • Page 26 Streaming device remote control Power button Up/Down/Left/Right buttons...
  • Page 27 Enter button return button (returns to the previous menu level) Volume down and volume up buttons YouTube button (opens the YouTube app) Netflix button (opens the Netflix app) Google Play button (connects to Google Play) home button (displays the Android TV home screen) apps button (displays list of Android TV apps) Command light (turns on when the remote control is in operation) mic button (operates Android TV using voice commands)

  • Page 28: Setting Up The Projector

    Setting Up the Projector Follow the instructions in these sections to set up your projector for use. Projector Placement Projector Connections Installing Batteries in the Remote Control Projector Placement You can place the projector on almost any flat surface to project an image. Warning: Do not mount the projector on a ceiling or a wall.

  • Page 29: Projection Distance

    Front Wherever you set up the projector, make sure to position it squarely in front of the center of the screen, not at an angle, if possible. Do not place or install the projector vertically. Note: Do not mount the projector on a ceiling or a wall. It could fall and cause damage or injury. Parent topic: Projector Placement Projection Distance...
  • Page 30 You can also use the Projection Distance Calculator here (U.S.), here (Canada), or here (Caribbean). Projection distance (from image to rear of projector) Distance from projector surface to base of image Distance from projector surface to top of image Projected image size 16:9 Aspect Ratio Image or Screen Screen or image size Projection distance (1)

  • Page 31: Projector Connections

    16:9 Aspect Ratio Image or Screen Screen or image size Projection distance (1) Offset from projector Offset from projector surface (2) surface (3) Wide to Tele Wide to Tele Wide to Tele 110 inches (279.4 cm) 17.9 inches (45.5 cm)* 14.1 inches (35.7 cm)* 68.0 inches (172.7 cm)* 120 inches (304.8 cm) 20.4 inches (51.9 cm)*...
  • Page 32 Note: The illustrations below show the streaming device included with LS500WATV/BATV models. If you are connecting a different streaming device and it does not have a USB 2.0 Micro-B power port, use the USB power cable that came with the device. Note: For LS500WATV/BATV models, the projector remote control must be paired to the included streaming device to use Android TV and video-on-demand features.
  • Page 33 3. Connect the HDMI extension cable to the HDMI3 port and the USB power cable to the DC Out (2.0A) port. 4. Connect the streaming device to the HDMI extension cable.
  • Page 34 5. Connect the USB power cable to the streaming device's USB power port. 6. Fit the device securely inside the storage space by arranging the cables as shown. Note: Do not force the device into the projector; you may damage the projector and/or the device.

  • Page 35: Connecting To An Hdmi Video Source

    7. Replace the storage space cover as shown. Note: Make sure to clear the cables or the cover will not close. 8. Replace the front cover of the projector. Parent topic: Projector Connections Connecting to an HDMI Video Source If your video source has an HDMI port, you can connect it to the projector using an optional HDMI cable.

  • Page 36: Connecting External Speakers Using Hdmi Arc

    1. Connect the HDMI cable to your video source's HDMI output port. Note: To display signals in the 18 Gbps transmission band, such as from a 4K 60 fps source, use a cable rated for HDMI 2.0 or higher or you may have trouble displaying an image. If you experience any trouble displaying images at 18 Gbps, change the EDID setting to Normal.

  • Page 37: Connecting To External Speakers

    1. Connect the HDMI cable to the ARC-compatible HDMI port on your external speakers or A/V receiver. Note: To display signals in the 18 Gbps transmission band, such as from a 4K 60 fps source, use a cable rated for HDMI 2.0 or higher or you may have trouble displaying an image. If you experience any trouble displaying images at 18 Gbps, change the EDID setting to Normal.

  • Page 38: Installing Batteries In The Remote Control

    4. Connect the stereo mini-jack end of the cable to your projector's Audio Out port. Parent topic: Projector Connections Installing Batteries in the Remote Control The remote control uses two AAA manganese or alkaline batteries that came with the projector. Caution: Use only the type of batteries specified in this manual.
  • Page 39 2. Insert the batteries with the + and – ends facing as shown. Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product. 3.

  • Page 40: Using The Projector On A Network

    CD, if included, or download the software and manuals as necessary. Note: If your projector is connected via a LAN (Ethernet) cable to a network that includes a wireless access point, you can connect to the projector wirelessly through the access point using the Epson network software.

  • Page 41: Selecting Wired Network Settings

    2. Connect the other end of the cable to the projector's LAN port. Parent topic: Wired Network Projection Selecting Wired Network Settings Before you can project from computers on your network, you must select the network settings for the projector using its menu system. Note: Make sure you already connected the projector to your wired network using the LAN port.
  • Page 42 3. Select the Network menu and press Enter. 4. Select Network Configuration and press Enter. 5. Select the Basic menu and press Enter. 6. Select the following basic options as necessary: • Projector Name lets you enter a name up to 16 alphanumeric characters long to identify the projector over the network.
  • Page 43 PJLink protocol for projector control. • Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing the Remote or Basic Control screen in Epson Web Control. (Default user name is EPSONREMOTE; default password is guest.) •...

  • Page 44: Wireless Network Projection

    You can project over a wireless network. To do this, you must set up your projector and computer for wireless projection. Note: The Epson 802.11b/g/n wireless LAN module is not included with your projector and is optional. To connect wirelessly to your projector, configure the connection using the projector's Network menus.

  • Page 45: Installing The Wireless Lan Module

    Installing the Wireless LAN Module To use the projector over a wireless network, install the Epson 802.11b/g/n wireless module in the projector. Do not install any other type of wireless module. Caution: Never remove the module while its indicator light is blue or flashing, or while you are projecting wirelessly.
  • Page 46 1. Download the latest version of the Epson iProjection app from the App Store or Google Play and install it on your smartphone or tablet. 2. Press the Menu button on the projector or the projector remote control. 3. Select the Network menu and press Enter.

  • Page 47: Selecting Wireless Network Settings Manually

    Your projector displays a QR code on the projection surface. 12. Open the Epson iProjection app on your smartphone or tablet. 13. Use the QR code reader feature to read the QR code and connect your device to the projector.
  • Page 48 3. Select the Network menu and press Enter. 4. Make sure the Wireless LAN Power setting is set to On. 5. Select Network Configuration and press Enter. 6. Select the Basic menu and press Enter.
  • Page 49 PJLink protocol for projector control. • Remote Password lets you enter a password up to 8 alphanumeric characters long for accessing the Remote or Basic Control screen in Epson Web Control. (Default user name is EPSONREMOTE; default password is guest.

  • Page 50: Wireless Lan Menu Settings

    After you complete the wireless settings for your projector, you need to select the wireless network on your computer, or iOS or Android device. Wireless LAN Menu Settings Parent topic: Wireless Network Projection Wireless LAN Menu Settings Setting Options Description Connection Mode Quick Selects the type of wireless...

  • Page 51: Selecting Wireless Network Settings In Windows

    Setting Options Description SSID Display Selects whether to display the SSID on the network standby screen and Home screen IP Address Display Selects whether to display the IP address on the network standby screen and Home screen Parent topic: Selecting Wireless Network Settings Manually Selecting Wireless Network Settings in Windows Before connecting to the projector, select the correct wireless network on your computer.

  • Page 52: Setting Up Wireless Network Security

    Setting Up Wireless Network Security You can set up security for your projector to use on a wireless network. Set up one of the following security options to match the settings used on your network: • WPA2-PSK • WPA/WPA2-PSK* * Available only in Advanced connection mode. 1.
  • Page 53 4. Select the Security menu and press Enter. 5. Select the Security setting and press Enter. 6. Select the security setting for your network. 7. When you finished, select Complete and follow the on-screen instructions to save your settings and exit the menus.

  • Page 54: Using Basic Projector Features

    Using Basic Projector Features Follow the instructions in these sections to use your projector's basic features. Turning On the Projector Turning Off the Projector Selecting the Language for the Projector Menus Adjusting the Image Position Focusing the Image Adjusting the Front Feet Image Shape Resizing the Image with the Zoom Setting Viewing 3D Images...
  • Page 55 2. Connect the power cord to the projector's power inlet. 3. Plug the power cord into an electrical outlet. The projector's On/Standby light turns blue. This indicates that the projector is receiving power. Note: With Direct Power On turned on, the projector turns on as soon as you plug it in. 4.

  • Page 56: Using The Home Screen

    Warning: Never look into the projector lens when the laser is on. This can damage your eyes and is especially dangerous for children and pets. If you are using the remote control to turn the projector on, make sure no one is looking into the lens or in front of the projector before turning it on. Caution: Make sure no objects are blocking the light from the projector lens.
  • Page 57 2. Press the arrow buttons on the remote control or control panel to navigate the screen, and press Enter to select an option. Selects the source you want to project Displays the Connection Guide Displays the projector's menus Performs the actions assigned to Custom Function 1 and Custom Function 2 on the Home screen Displays the brightness for the light source Selects the color mode...

  • Page 58: Turning Off The Projector

    Parent topic: Turning On the Projector Turning Off the Projector Before turning off the projector, turn off any connected devices and shut down any computer connected to it so you can see the computer display during shutdown. Note: Turn off this product when not in use to prolong the life of the projector. Laser life will vary depending upon mode selected, environmental conditions, and usage.

  • Page 59: Selecting The Language For The Projector Menus

    3. To transport or store the projector, make sure the Status light is off, then unplug the power cord. Caution: To avoid damaging the projector or laser, never unplug the power cord when the Status light is on or flashing. 4.

  • Page 60: Adjusting The Image Position

    1. Turn on the projector. 2. Press the Menu button. 3. Select the Extended menu and press Enter. 4. Select the Language setting and press Enter. 5. Select the language you want to use and press Enter. 6. Press Menu or Esc to exit the menus. Parent topic: Using Basic Projector Features Adjusting the Image Position...
  • Page 61 is turned off. If you change the projector's installation position or angle, you may need to make adjustments again. 1. Turn on the projector and display an image. 2. Press the Menu button on the projector's control panel or remote control. 3.

  • Page 62: Focusing The Image

    Parent topic: Using Basic Projector Features Focusing the Image 1. Turn on the projector and display an image. Note: You can display a pattern to aid in adjusting the projected image using the Settings menu. 2. Raise or lower the focus lever to sharpen the image. Parent topic: Using Basic Projector Features Related references...

  • Page 63: Image Shape

    2. Rotate the front feet to adjust any tilting or vertical distortion. If the projected image is unevenly rectangular, you need to adjust the image shape. Parent topic: Using Basic Projector Features Image Shape You can project an evenly rectangular image by placing the projector directly in front of the center of the screen and keeping it level.
  • Page 64 1. Turn on the projector and display an image. Note: You can display a pattern to aid in adjusting the projected image using the Settings menu. 2. Press the Menu button. 3. Select the Settings menu and press Enter. 4. Select the Keystone setting and press Enter. 5.

  • Page 65: Correcting Image Shape With The Keystone Buttons

    You see the Quick Corner adjustment screen: Note: To reset your adjustments, press and hold the Esc button for at least 2 seconds to display a reset screen. Then select Yes. 6. Use the arrow buttons on the projector or remote control to select the corner of the image you want to adjust.
  • Page 66 affected by small movements. Adjust the projector's position in small increments to square up the image. If this isn't possible, use the keystone correction buttons on the projector to correct the image shape. Note: Wait 20 minutes after turning on the projector before setting the focus for maximum accuracy. 1.

  • Page 67: Resizing The Image With The Zoom Setting

    After correction, your image is slightly smaller. Note: If the projector is installed out of reach, you can also correct the image shape with the remote control using the H/V-Keystone settings in the projector menus. Parent topic: Image Shape Related references Projector Feature Settings - Settings Menu Resizing the Image with the Zoom Setting You can resize the image using the Zoom setting.

  • Page 68: Viewing 3D Images

    Parent topic: Using Basic Projector Features Related references Projector Feature Settings - Settings Menu Viewing 3D Images You can view 3D images using your projector. Viewing 3D images requires a 3D-compatible video device, a compatible HDMI cable, and a pair of compatible RF 3D glasses (not included with your projector).

  • Page 69: 3D Viewing Range

    3D Viewing Range When you view 3D images, make sure you are positioned within the viewing range shown here. 32 ft (10 m) Parent topic: Viewing 3D Images Remote Control Operation The remote control lets you control the projector from almost anywhere in the room, up to 19.7 feet (6 m) away.
  • Page 70 Make sure that you aim the remote control at the projector's receivers within the angles listed here. 19.7 feet (6 m) ± 30° ± 55° 60° 15°...

  • Page 71: Pairing The Remote Control (Ls500Watv/Ls500Batv)

    Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries. Parent topic: Using Basic Projector Features Pairing the Remote Control (LS500WATV/LS500BATV) To use Android TV and video-on-demand features, you must pair the projector remote control to the...
  • Page 72 3. Do one of the following: • Press the Source button on the projector's control panel or remote control. Press the button again to cycle through the sources. • Press the Home button on the projector's control panel and select your image source. Parent topic: Using Basic Projector Features Related tasks...

  • Page 73: Image Aspect Ratio

    Image Aspect Ratio The projector can display images in different width-to-height ratios called aspect ratios. Normally the input signal from your video source determines the image's aspect ratio. However, for certain images you can change the aspect ratio to fit your screen. Changing the Image Aspect Ratio Available Image Aspect Ratios Parent topic:...

  • Page 74: Available Image Aspect Ratios

    5. Select the aspect ratio you want to use for your input signal and press Enter. 6. Press Menu or Esc to exit the menus. Parent topic: Image Aspect Ratio Related references Input Signal Settings - Signal Menu Available Image Aspect Ratios You can select the following image aspect ratios, depending on the input signal from your image source.

  • Page 75: Changing The Color Mode

    Turning On Automatic Luminance Adjustment Parent topic: Using Basic Projector Features Changing the Color Mode You can change the projector's Color Mode to optimize the image for your viewing environment. 1. Turn on the projector and switch to the image source you want to use. 2.

  • Page 76: Turning On Automatic Luminance Adjustment

    Color Mode Description Dynamic Best for video games in a bright room Bright Cinema Best for projecting vivid images Cinema Best for movies projected in a dark room with natural tone images Game Best for gaming Parent topic: Color Mode Turning On Automatic Luminance Adjustment You can turn on the Dynamic Contrast setting to automatically optimize the image luminance.

  • Page 77: Adjusting Gamma

    Parent topic: Color Mode Related references Image Quality Settings - Image Menu Adjusting Gamma You can adjust the gamma to improve differences in halftone brightness that vary depending on the connected device. Note: Project a still image to adjust the gamma; you cannot adjust it properly when projecting a movie or other moving video.

  • Page 78: Controlling The Volume With The Volume Buttons

    You see a screen like this: 7. Press the left or right arrow button to select the tone you want to change, then press the up or down arrow button to adjust the tone and press Enter. 8. Press Menu or Esc to exit the menus. Parent topic: Using Basic Projector Features Related references...
  • Page 79 2. To lower or raise the volume, press the volume buttons on the projector's control panel or remote control. 3. To set the volume to a specific level for an input source, use the projector menus. Parent topic: Using Basic Projector Features...

  • Page 80: Adjusting Projector Features

    Adjusting Projector Features Follow the instructions in these sections to use your projector's feature adjustments. Operating Connected Devices Using the HDMI Link Features Shutting Off the Picture and Sound Temporarily Projector Security Features Using Advanced Image Adjustment Features Saving Settings to Memory and Using Saved Settings Operating Connected Devices Using the HDMI Link Features You can use the remote control to control certain features of devices connected to the projector's HDMI ports.

  • Page 81: Shutting Off The Picture And Sound Temporarily

    You see this screen: Note: Linked devices are indicated in blue. 7. Select the device you want to control and project images from, and press Enter. 8. Select the following HDMI link options as necessary: • Audio Out Device: select whether to output audio from the internal speakers or a connected audio/video system.

  • Page 82: Projector Security Features

    Note: Your remote control may differ from the illustration below but the steps are still the same. 1. Press the A/V Mute button on the remote control to temporarily stop projection and mute any sound. 2. To turn the picture and sound back on, press A/V Mute again. Parent topic: Adjusting Projector Features Projector Security Features...
  • Page 83 2. Select the Settings menu and press Enter. 3. Select the Lock Setting setting and press Enter. 4. Select one of these lock types and press Enter: • To lock the projector's power button, select Child Lock. This setting is enabled once the projector is turned off.

  • Page 84: Unlocking The Projector's Buttons

    Parent topic: Projector Security Features Unlocking the Projector's Buttons If the projector's buttons have been locked using one of the Control Panel Lock settings, hold the power button on the projector's control panel for seven seconds to unlock them. You can also set the Control Panel Lock setting to Off in the Settings menu.

  • Page 85: Creating Image Presets

    Adjusting the Color Tone (Color Uniformity) Parent topic: Adjusting Projector Features Creating Image Presets You can quickly optimize your projected image by selecting image adjustment settings and saving them as a preset you can reuse later. You can save the following settings in a preset: •...
  • Page 86 3. Select the Image Enhancement setting and press Enter. 4. Select the Image Preset Mode setting and press Enter. 5. Select one of the presets and press Enter. Note: If you select a previously used preset, your new adjustments overwrite the old ones. 6.

  • Page 87: Adjusting Detail Enhancement

    Adjusting Detail Enhancement You can enhance the contrast in detailed areas of an image to create a more textured look. Note: This feature may not be available depending on the projection mode and input signal. 1. Turn on the projector and switch to the image source you want to use. 2.

  • Page 88: Adjusting The Color Convergence (Panel Alignment)

    Adjusting the Color Convergence (Panel Alignment) You can use the Panel Alignment feature to manually adjust the color convergence (the alignment of the red and blue colors) in the projected image. Note: You can adjust only the red or blue color convergence. Green is the standard color panel and cannot be adjusted.
  • Page 89 • B to adjust the blue color convergence. 9. Select the Pattern Color setting and press Enter. 10. Select the pattern you want to use and press Enter. 11. Select Start Adjustments and press Enter. You see this screen: 12. Select one of the following: •...
  • Page 90 You see a screen like this: 14. Use the arrow buttons on the remote control to adjust the color alignment of the color you selected for the Select Color setting. 15. When you are finished adjusting the screen, press Enter. You see this screen: Note: The Shift the whole panel option affects the grid lines in the entire screen.
  • Page 91 16. Select Adjust the four corners and press Enter. (Otherwise, select Exit and press Enter.) 17. Use the arrow buttons on the remote control to adjust the color alignment in the corner of the screen highlighted by the orange box. 18.

  • Page 92: Adjusting The Color Tone (Color Uniformity)

    Parent topic: Using Advanced Image Adjustment Features Related references Projector Setup Settings - Extended Menu Adjusting the Color Tone (Color Uniformity) You can use the Color Uniformity feature to manually adjust the color tone balance in the projected image. 1. Press the Menu button. 2.
  • Page 93 You see this screen: 5. Press Enter and select On. 6. Press Esc. 7. Select the Adjustment Level setting and press Enter. 8. Press the right and left arrow buttons to adjust the level, and press Esc. 9. Select the Start Adjustments setting and press Enter. 10.

  • Page 94: Saving Settings To Memory And Using Saved Settings

    11. Select the color (Red, Green, or Blue) you want to adjust, and use the left arrow button to weaken the color tone and the right arrow button to strengthen the color tone. 12. Press Esc. 13. Repeat steps 10 and 11 for each area you want to adjust. 14.
  • Page 95 • Save Memory: Saves your current settings to memory (10 memories with different names are available) Note: A memory name that has already been used is indicated by a blue mark. Saving over a previously saved memory overwrites the settings with your current settings. •...

  • Page 96: Adjusting The Menu Settings

    Adjusting the Menu Settings Follow the instructions in these sections to access the projector menu system and change projector settings. Using the Projector's Menus Image Quality Settings - Image Menu Input Signal Settings - Signal Menu Projector Feature Settings - Settings Menu Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Projector Information Display - Info Menu...
  • Page 97 You see the menu screen displaying the Image menu settings. 2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right. Note: The available settings depend on the current input source, resolution, or other menu settings. 3.

  • Page 98: Image Quality Settings - Image Menu

    Image Quality Settings - Image Menu Settings on the Image menu let you adjust the quality of your image for the input source you are currently using. The available settings depend on other settings, the input signal, and the currently selected input source.
  • Page 99 Setting Options Description White Balance Color Temp. Sets the overall color tone of the image G-M Correction Color Temp.: sets the color Custom temperature according to the Grayscale selected color mode; lower values tint the image red, and higher values tint the image blue G-M Correction: makes fine adjustments to the color tone;...
  • Page 100 Note: The Brightness setting does not affect laser brightness. To change the laser brightness mode, use the Light Output setting. Image Enhancement Options Options Description 4K Enhancement Projects at a doubled resolution Image Preset Mode Selects preset settings for Frame Interpolation, Deinterlacing, Noise Reduction, MPEG Noise Reduction, Super-resolution, and Detail Enhancement Frame Interpolation...

  • Page 101: Input Signal Settings - Signal Menu

    Input Signal Settings - Signal Menu Normally the projector detects and optimizes the input signal settings automatically. If you need to customize the settings, you can use the Signal menu. The available settings depend on the currently selected input source. To change settings for an input source, make sure the source is connected and select that source.
  • Page 102 Setting Options Description 3D Setup 3D Display 3D Display: Select Auto or 3D to enables 3D image projection 3D Format 3D Format: Sets the 3D format for the 3D Depth input signal Diagonal Screen Size 3D Depth: Sets the depth for the 3D 3D Brightness image Inverse 3D Glasses...
  • Page 103 Setting Options Description Dynamic Range Dynamic Range Dynamic Range: changes the range of dark and bright areas in images Signal Status Signal Status: displays the image signal HDR10 Setting HDR10 Setting: changes the PQ curve HLG Setting of the dynamic range using the HDR PQ method HLG Setting: changes the HLG curve of the dynamic range using the HDR HLG...

  • Page 104: Projector Feature Settings - Settings Menu

    Projector Feature Settings - Settings Menu Options on the Settings menu let you customize various projector features. Setting Options Description Installation Guide — Displays an on-screen guide with instructions for installing and positioning the projector. Keystone H/V-Keystone Adjusts image shape to rectangular (horizontally and Quick Corner vertically)
  • Page 105 Setting Options Description Zoom Varying levels available Adjusts the size of the projected image Image Shift Varying positions available Adjusts the position of the projected image (not available if the image is zoomed all the way Volume Varying levels available Adjusts the volume of projector’s speaker system or external speakers...
  • Page 106 Setting Options Description Lock Setting Child Lock Controls projector button locking to secure the projector Control Panel Lock Child Lock: locks the power button on the projector's control panel to prevent children from turning the projector on by accident. Control Panel Lock: •...

  • Page 107: Projector Setup Settings - Extended Menu

    Projector Setup Settings - Extended Menu Settings on the Extended menu let you customize various projector setup features that control its operation. Setting Options Description Home Screen Home Screen Auto Disp. Adjusts settings on the Home Screen Custom Function 1 Home Screen Auto Disp.: Custom Function 2 controls whether the Home...
  • Page 108 Setting Options Description Display Messages Selects various display options Display Background Messages: controls whether messages are displayed on the Startup Screen screen Standby Confirmation Display Background: selects Panel Alignment the screen color or logo to display when no signal is Color Uniformity received Startup Screen: controls...
  • Page 109 Setting Options Description Operation Direct Power On Selects various operation options Sleep Mode Direct Power On: turns on the projector when you plug it in Sleep Mode Timer Sleep Mode: select On to place Illumination the projector in standby mode High Altitude Mode after a certain interval of inactivity Quick Startup...

  • Page 110: Projector Network Settings - Network Menu

    Setting Options Description Standby Mode Communication On Allows the projector to be monitored over a network even Communication Off when turned off Language Various languages available Selects the language for projector menu and message displays Parent topic: Adjusting the Menu Settings Projector Network Settings - Network Menu Settings on the Network menu let you view network information and set up the projector for monitoring and control over a network.
  • Page 111 Setting Options Description Net. Info - Wireless LAN Connection Mode Displays wireless network status and details Wireless LAN system Antenna Level Projector Name SSID DHCP IP Address Subnet Mask Gateway Address MAC Address Region Code Net. Info - Wired LAN Projector Name Displays wired network status and details...

  • Page 112: Projector Information Display - Info Menu

    Projector Information Display - Info Menu You can display information about the projector and input sources by viewing the Info menu. However, you cannot change any settings in the menu. Select Version to display the projector's firmware version. Select Light Source Info to display the projector's light source information.

  • Page 113: Event Id Code List

    Information item Description Color Depth Displays the color depth and color difference Color Format Displays information on the Color Space and Dynamic Range Status Displays information about projector problems that may be needed by a service technician Serial Number Displays the projector's serial number Event ID Displays the Event ID number corresponding to a specific projector problem;...
  • Page 114 Event ID code Cause and solution 0022 Unstable network communication. Check the network communication status, wait a few moments, and try connecting to the network again. 0027 0028 0029 0030 0031 0035 0434 0481 0482 0485 0484 Communication with computer was disconnected. Restart the network software. 04FE The network software quit unexpectedly.

  • Page 115: Projector Reset Options - Reset Menu

    Event ID code Cause and solution 0020 A communication error has occurred. Try restarting the network software and restarting your projector. If that does not solve the problem, contact Epson for help. 0026 0032 0036 0037 0038 0899 Parent topic:...
  • Page 116 • Panel Alignment • Color Uniformity • Operation Hours • Language • Network Settings Parent topic: Adjusting the Menu Settings...

  • Page 117: Maintaining And Transporting The Projector

    The only parts you should replace are the air filter and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer. This projector uses a sealed laser light source which does not need servicing and cannot be replaced.

  • Page 118: Cleaning The Projector Case

    Filter maintenance intervals will depend on the environment. If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your...

  • Page 119: Cleaning The Air Filter And Vents

    Damage due to the failure to properly maintain the projector or its filter may not be covered by the projector's Limited Warranty. Cleaning the Air Filter and Vents Replacing the Air Filter Parent topic: Maintaining and Transporting the Projector Cleaning the Air Filter and Vents Clean the projector's air filter or vents if they get dusty, or if you see a message telling you to clean them.
  • Page 120 3. Loosen the screws securing the air filter cover and remove the air filter cover. 4. Set the projector down. 5. Pull the air filter out of the projector.
  • Page 121 6. Tap each side of the filter 4 to 5 times to shake off any excess dust. Do this outside the room or away from the projector. Caution: Do not use excessive force when tapping the air filter, or it may crack and become unusable.

  • Page 122: Replacing The Air Filter

    8. Place the air filter back in the projector as shown. 9. Lift the projector on the side of the air filter, close the air filter cover, and tighten the screws. Parent topic: Air Filter and Vent Maintenance Related tasks Turning Off the Projector Replacing the Air Filter You need to replace the air filter in the following situations:...
  • Page 123 • The air filter is torn or damaged You can replace the air filter while the projector is placed on a table. 1. Turn off the projector and unplug the power cord. 2. Lift the projector on the side of the air filter. 3.
  • Page 124 5. Pull the air filter out of the projector. Note: Air filters contain polypropylene. Dispose of used air filters according to local regulations. 6. Place the new air filter in the projector as shown.

  • Page 125: Replacing The Remote Control Batteries

    7. Lift the projector on the side of the air filter, close the air filter cover, and tighten the screws. Parent topic: Air Filter and Vent Maintenance Related tasks Turning Off the Projector Replacing the Remote Control Batteries The remote control uses two AAA manganese or alkaline batteries. Replace the batteries as soon as they run out.
  • Page 126 2. Remove the old batteries. Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury. 3. Insert the batteries with the + and – ends facing as shown. Warning: Make sure the batteries are inserted in the correct positions.

  • Page 127: Transporting The Projector

    • When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box "Fragile." Note: Epson shall not be liable for any damages incurred during transportation. Parent topic:...

  • Page 128: Solving Problems

    • The lights on the projector may indicate what the problem is. • The solutions in this manual can help you solve many problems. If none of these solutions help, you can contact Epson for technical support. Parent topic: Solving Problems...
  • Page 129 Note: If the Illumination setting is Off, all indicator lights are off under normal projection conditions. On/Standby light Status light Laser light Temp (temperature) light On/Standby Status light Laser light Temp light Status and solution light Blue Blue Normal operation. Blue Flashing Warming up.
  • Page 130 • If the problem persists, unplug the projector and contact Epson for help. Flashing Varies Flashing Laser warning. Turn the projector off, unplug it, and contact Epson for help. Flashing Solid Laser has a problem. Turn the projector off, unplug it, and contact Epson for help.

  • Page 131: Solving Image Or Sound Problems

    Status and solution light Flashing Flashing A fan or sensor has a problem. Turn the projector off, unplug it, and contact Epson for help. Flashing Flashing Internal projector error. Turn the projector off, unplug it, and contact Epson for help.
  • Page 132 • Make sure the image being projected is not completely black (only when projecting computer images). • Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver. •...

  • Page 133: Solutions When "No Signal" Message Appears

    Related references Projector Light Status Projector Setup Settings - Extended Menu Input Signal Settings - Signal Menu Projector Reset Options - Reset Menu Solutions When "No Signal" Message Appears If the "No Signal" message appears, try the following solutions: • Press the Source button on the projector's control panel or remote control repeatedly to cycle through the available sources.

  • Page 134: Displaying From A Mac Laptop

    1. Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your laptop manual for details.) Wait a few seconds for an image to appear. To display on both the laptop's monitor and the projector, try pressing the same keys again. Note: On Windows 7 or later, hold down the Windows key and press P at the same time, then click Duplicate.

  • Page 135: Solutions When Only A Partial Image Appears

    Related references Supported Video Display Formats Projector Information Display - Info Menu Solutions When Only a Partial Image Appears If only a partial computer image appears, try the following solutions: • Check the Blanking setting in the Settings menu. • Select a different image aspect mode in the Signal menu. •...

  • Page 136: Solutions When The Image Contains Noise Or Static

    • Adjust the image shape using the Keystone menu setting. • Adjust the Quick Corner setting to correct the image shape. Parent topic: Solving Image or Sound Problems Related concepts Projector Placement Related tasks Correcting Image Shape with Quick Corner Correcting Image Shape with the Keystone Buttons Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference (noise) or static, try the following...

  • Page 137: Solutions When The Image Is Fuzzy Or Blurry

    Image Quality Settings - Image Menu Solutions When the Image is Fuzzy or Blurry If the projected image is fuzzy or blurry, try the following solutions: • Adjust the image focus. • Clean the projector lens. • Position the projector close enough to the screen, and directly in front of it. •...

  • Page 138: Solutions When A 3D Image Does Not Display Correctly

    • Make sure all the cables are securely connected to the projector and your video device. If you connected long cables, try connecting shorter cables. • Make sure the Light Output setting in the Image menu is set correctly. • Position the projector close enough to the screen. •...

  • Page 139: Solutions To Sound Problems

    • Avoid using the projector near wireless networks, microwave ovens, 2.4 GHz cordless phones, or other devices that use the 2.4 GHz frequency band. These devices can interfere with the signal between the projector and the 3D glasses. • If the other solutions do not solve the problem, change the Inverse 3D Glasses setting on the Signal menu.

  • Page 140: Solving Projector Or Remote Control Operation Problems

    2. Click the Playback tab, select the playback device, and click Properties. 3. Click the Advanced tab, set the sample rate and bit depth setting to 16 bit, 44100 Hz (CD Quality), click Apply, and click OK. Note: These steps may vary depending on the Windows 10 version you are using. •...

  • Page 141: Solutions To Remote Control Problems

    Dim the lights or move the projector away from the sun or interfering equipment. • If you lose the remote control, you can purchase another from an authorized Epson reseller. Parent topic: Solving Projector or Remote Control Operation Problems...

  • Page 142: Solutions To Hdmi Link Problems

    Related references Remote Control Operation Related tasks Replacing the Remote Control Batteries Solutions to HDMI Link Problems If you cannot control an HDMI device using the HDMI Link buttons, try the following solutions: • Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.

  • Page 143: Solutions When Wireless Authentication Fails

    • If the connection speed declines, reduce the number of connected devices. • If you are using Epson iProjection, you can try adjusting the iProjection settings. See the Epson iProjection Operation Guide for more information.

  • Page 144: Where To Get Help (U.s. And Canada)

    Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).

  • Page 145: Where To Get Help (Latin America)

    Where to Get Help (Latin America) If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com.jm/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e- mail Epson with your questions.
  • Page 146 Country Telephone Mexico Mexico City: (52 55) 1323-2052 Other cities: 01-800-087-1080 Nicaragua* 00-1-800-226-0368 Panama* 00-800-052-1376 Paraguay 009-800-521-0019 Peru Lima: (51 1) 418-0210 Other cities: 0800-10-126 Uruguay 00040-5210067 Venezuela (58 212) 240-1111 * Contact your local phone company to call this toll-free number from a mobile phone. Note: Toll or long distance charges may apply.

  • Page 147: Technical Specifications

    Technical Specifications These sections list the technical specifications of your projector. General Projector Specifications Projector Light Source Specifications Remote Control Specifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Safety and Approvals Specifications for Latin America Supported Video Display Formats General Projector Specifications Type of display...

  • Page 148: Projector Light Source Specifications

    Image size 65 inches (1.65 m) to 130 inches (3.3 m) (in native aspect ratio) Projection distance 16.9 inches (0.43 m) to 32.3 inches (0.82 m) (in native aspect ratio) Projection methods Front Optical aspect ratio 16:9 (width-to-height) Focus adjustment Manual Zoom adjustment Digital...

  • Page 149: Remote Control Specifications

    Parent topic: Technical Specifications Remote Control Specifications Reception range 19.7 feet (6 m) Batteries Two alkaline or manganese AAA Parent topic: Technical Specifications Projector Dimension Specifications Height 8.3 inches (209.5 mm) (excluding feet) Width 18.0 inches (458 mm) Depth 14.8 inches (375 mm) Weight 20.5 lb (9.3 kg) Parent topic:...

  • Page 150: Projector Environmental Specifications

    Power consumption Operating: (220 to 240 V) Normal Power Consumption mode: 366 W ECO Power Consumption mode: 230 W Networked Standby: 2.0 W Energy Saving: 0.5 W Parent topic: Technical Specifications Projector Environmental Specifications Temperature Operating: Up to 7500 feet (2286 m): 41 to 95 °F (5 to 35 °C) 7500 feet (2286 m) to 10000 feet (3048 m): 41 to 86 °F (5 to 30 °C) Storage: 14 to 140 °F (–10 to 60 °C) Humidity (relative, non-...

  • Page 151: Safety And Approvals Specifications For Latin America

    Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Product Model: H956A/H922A (LS500WATV/LS500BATV, LS500W/LS500B) Bluetooth Module Model: DBUB-E207 Brand: EPSON...

  • Page 152: Supported Video Display Formats

    For best results, your computer's monitor port or video card resolution should be set to display in the projector's native resolution. However, your projector includes Epson's SizeWise chip that supports other computer display resolutions, so your image will be resized to fit automatically.
  • Page 153 Display format Refresh rate (in Hz) Resolution (in pixels) 3D formats HDTV (1080i) 50/59.94/60 1920 × 1080 Side by Side HDTV (1080p) 50/59.94/60 1920 × 1080 Side by Side 23.98/24 1920 × 1080 Frame Packing Side by Side Top and Bottom Compatible 4K HDR Signals Compatible 4K signals are converted for output as an HDR image.

  • Page 154: Notices

    FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Recycling Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Parent topic:...

  • Page 155: Laser Safety Information

    • If an error occurs in the projector, turn off the power and unplug the projector immediately. Continuing to use the projector could result in an electric shock, fire, or visual impairment. Contact Epson support. • Do not attempt to disassemble or modify the projector. The projector contains a high-power laser component.
  • Page 156 Labels are attached to the projector to indicate it is a Class 3R product and complies with FDA performance standards for laser products except for deviations pursuant to Laser Notice N. 50, dated June 24, 2007: • Inside • Top...

  • Page 157: Laser Light Source Warning

    • Side Parent topic: Notices Laser Light Source Warning Refer to the table here for the Exposure Hazard Values (EHV) in accordance with the IEC62471-2:2009 standard. The EHV indicates the hazard level for objects in front of the light source for 0.25 seconds at a distance of 7.9 inches (20 cm).
  • Page 158 • Do not mount the projector on a ceiling or wall. • Do not install or place the projector vertically. Doing so may cause a malfunction. • Do not place the projector on an unstable cart, stand, or table or on a surface that is unable to support its weight.
  • Page 159 • You may need to clean the air filter and vent. A clogged air filter or vent can block ventilation needed to cool the projector. Do not use canned air, or the gases may leave a residue. • Do not store the projector outdoors for an extended length of time. •...

  • Page 160: Restriction Of Use

    • Do not store the projector outside of the required temperature range of 14 to 140 °F (–10 to 60 °C) or in direct sunlight for long periods of time. Doing so may cause damage to the case. • Do not place anything that can become warped or damaged by heat near the exhaust vents. Do not bring your hands or face close to the vents while projection is in progress.
  • Page 161 Symbol Approved Standards Description IEC60417 "OFF" (power) No.5008 To indicate disconnection from the mains. IEC60417 Stand-by No.5009 To identify the switch or switch position by means of which part of the equipment is switched on in order to bring it into the stand- by condition.
  • Page 162 Symbol Approved Standards Description — Polarity of DC power connector To identify the positive and negative connections (the polarity) on a piece of equipment to which a DC. power supply may be connected. IEC60417 Battery, general No.5001B On battery powered equipment. To identify a device for instance a cover for the battery compartment, or the connector terminals.
  • Page 163 Symbol Approved Standards Description IEC60417 Direct current No.5031 To indicate on the rating plate that the equipment is suitable for direct current only; to identify relevant terminals. IEC60417 Class II equipment No.5172 To identify equipment meeting the safety requirements specified for Class II equipment according to IEC 61140.
  • Page 164 Symbol Approved Standards Description IEC60417 Standby, partial standby No. 5266 To indicate that part of the equipment is in the ready status. ISO3864 Caution, movable parts IEC60417 To indicate that you must keep away from movable parts according to protection No.

  • Page 165: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 166: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 167 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 168 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 169: Trademarks

    HDMI and High-Definition Multimedia Interface are the trademarks or registered trademarks of HDMI Licensing LLC. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved.

  • Page 170: A Note Concerning Responsible Use Of Copyrighted Materials

    Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...

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