If You Need Service Or Assistance - Whirlpool RS6300XV Use & Care Manual

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
If nothing operates:
l
Is the range correctly wired into a
live circuit with the proper voltage?
(See Installation Instructions.)
l
Have you checked your home's
main fuses or circuit breaker box?
If the oven will not operate:
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL, but not TIMED]?
l
Is the Oven Temperature Control
turned to a temperature setting?
If surface units will not operate:
l
Have you checked your home's
main fuses or circuit breaker box?
l
Are surface units plugged in all the
way?
l
Do the control knobs turn?
If surface unlt control knob(s) will
not turn:
l
Did you push in before trying to turn?
If sol1 Is vlslble on Contlnuous-
Cleaning oven flnlsh:
l
The special finish is designed to
gradually reduce oven sol1
during
normal baking or roasting. It is not
designed to keep your oven spot-
less, only presentably clean.
l
If you broil often, you may see oven
soil.
l
The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 19 for how to clean.
l
Sugar and starchy spills may leave
stains. See page 19 for hand clean-
ing tips.
Keep toll on oven bottom to
catch these spills.
If cooklng results aren't what you
expected:
l
Is the range level?
l
Are you using pans recommended
in the Cooking Guide?
l
If baking, have you allowed 1Yz to 2
inches (4-5 cm] on all sides of the
pans for air circulation?
l
Have you preheated the oven as the
recipe calls for?
l
Are the pansfhe size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2.
If you need
assistance%.
Call Whlrlpool COOL-LINE@ sew-
Ice asslstance telephone number.
Dlal free from anywhere In the U.S.:
l-800-253-1301
and talk with one of our trained con-
sultants. The consultants can
inSttUCt
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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