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If you need service or assistance,
we suggest you folk IW these ste&:
1.
Before calling for
assistance...
If cooklng
results
aren't
what
you
expected:
l
Is the range level?
Performance
problems
often result
l
Does the oven temperature
seem
from little things you can find and fix
too low or too high? See page 10.
without tools of any kind.
l
If needed, have you preheated the
If nothing
operates:
oven as the recipe calls for?
l
Is the power supply cord plugged
l
Are you following
a tested recipe
into a live circuit with the proper volt-
from a reliable source?
age? (See Installation
Instructions.)
l
Are you using pans recommended
l
Have you checked
your home's
in the Cooking Guide?
main fuses or circuit breaker box?
l
If baking, have you allowed tl/2 to 2
If the oven will not operate:
inches.(4-5
cm] on all sides of the
pans for air circulation?
l
Is the Oven Selector turned to a set-
ting (BAKE or BROIL)?
. Arethe
pamthe
ci7o mllmi
fnr in the
l
Is the Oven Temperature
Control
recipe?
turned to a temperature
setting?
l
Do the
cooking
utensils
have
smooth, flat bottoms and fit the sur-
If surface
units will not operate:
face elements being used?
l
Have you checked
your home's
See the Cooking Guide for more infor-
main fuses or circuit breaker box?
mation on cooking
problems
and
l
Are surface units plugged
in all the
how to solve them.
way?
l
Do the control knobs turn?
2.
If you need
If surface
unlt control
knob(s)
will
not turn:
assistance?..
. Did you push in before trying to turn?
Call Whirlpool
COOL-LINE@ serv-
ice assistance
telephone
number.
If soil
Is visible
on Contlnuous-
Dial free from anywhere
in the U.S.:
Cleanlng
oven flnlsh:
l-BOO-2534301
l
The special
finish is designed
to
and talk with one of our trained con-
gradually
reduce
oven sol1
during
sultants. The consultant
can instruct
normal baking or roasting. It is not
you in how to obtain satisfactory oper-
designed
to keep your oven spot-
ation from your appliance
or, if serv-
less, only presentably
clean.
ice
is necessary,
recommend
a
l
If you broil often, you may see oven
qualified
service company
in your
soil.
area.
l
The door is cooler
than the oven
Walls. Soil will be more visible on the
If you prefer, write to:
door than other areas in the oven.
Mr. Donald Skinner
See page20 for how to clean.
Director of Consumer Relations
l
Sugar and starchy spills may leave
Whirlpool Corporation
stains. See page 20 for hand clean-
2000 M-63
ing tips.
Keep foil on oven bottom
to
Benton Harbor, Ml 49022
. . _.
._.
Plence
incl
carcn
mese
spua.
. .____ . .._ lude a daytime
phone
number in your correspondence.
continued
on next page
23
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