Oven Door; Troubleshooting - Whirlpool GY397LXUS Use And Care Manual

For normal range use, it is not suggested to remove the oven
door. However, if removal is necessary, make sure the oven is off
and cool. Then, follow these instructions. The oven door is heavy.
To Remove:
1. Open oven door to the first stop position (opened about
4" (10.0 cm).
2. Grasp door at each side. Do not use the door handle to lift
door.
3. Lift up evenly until door clears hinge arms.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit.
Cooktop will not operate
Is the control knob set correctly? Push in knob before
turning to a setting.
Excessive heat around cookware on cooktop
Is the cookware the proper size? Use cookware about the
same size as the surface cooking area, element or surface
burner. Cookware should not extend more than 1" (2.5 cm)
outside the cooking area.
Hot Surface indicator light stays on (on some models)
Does the Hot Surface indicator light stay on after control
knob(s) have been turn off? See "Cooktop Controls"
section.
Cooktop cooking results not what expected
Is the proper cookware being used? See "Cookware"
section.
Is the control knob set to the proper heat level? See
"Cooktop Controls" section.
Is the range level? Level the range. See the Installation
Instructions.
Oven will not operate
Is the electronic oven control set correctly? See
"Electronic Oven Control" section.
Has a delay start been set? See "Cook & Hold" section.
On some models, is the Control Lock set? See "Control
Lock" section.

Oven Door

To Replace:
1. Grasp door at each side.
2. Align slots in the door with the hinge arms on the range.
3. Slide the door down onto the hinge arms until the door is
completely seated on the hinges. Push down on the top
corners of the door to completely seat door on hinges. Door
should not appear crooked.

TROUBLESHOOTING

Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
On some models, does the cooling fan run during Bake,
Broil or Clean?
It is normal for the fan to automatically run when the oven is
in use. This helps cool the electronic control.
Oven indicator lights flash
Do the oven indicator lights flash? See the "Electronic
Oven Control" section. If the indicator light(s) keeps flashing,
call for service. See "Assistance or Service" section.
Display shows messages
Is "BAKE" or "LOCK" flashing in the display? There has
been a power failure. Clear the display. See "Display" section.
Reset the clock, if needed. See "Clock" section. If it
reappears, call for service. See "Assistance or Service"
section.
Self-Cleaning Cycle will not operate
Is the oven door open? Close the oven door all the way.
Has the function been entered? See "Self-Cleaning Cycle"
section.
Has a delay start Self-Clean cycle been set? See "Self-
Cleaning Cycle" section.
Has a delay start been set? See "Cook & Hold" section.
Oven cooking results not what expected
Is the range level? Level the range. See the Installation
Instructions.
Is the proper temperature set? Double-check the recipe in
a reliable cookbook.
Is the proper oven temperature calibration set? See "Oven
Temperature Control" section.
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