Related Manuals for SATO Argox D4-280plus
Summary of Contents for SATO Argox D4-280plus
- Page 1 D4-280plus Printer User Manual http://www.argox.com Version: 1.0 service@argox.com Date: Sept. 14, 2020...
- Page 2 D4-280plus User Manual Revision History Changes to the user manual are listed below: Version Date Description Page # (Ｙ/Ｍ/Ｄ) 2020/9/14 Initial release...
- Page 3 D4-280plus User Manual FCC ID In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
- Page 4 D4-280plus User Manual Bluetooh / Wireless LAN Communication Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not: ∙ Disassemble or modify this product. ∙...
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Page 5: Table Of Contents
D4-280plus User Manual Contents Introduction ......................1 Features ....................... 1 Unpacking ....................2 Understand your printer ................3 Perspective view ................3 1.3.1 Back view..................4 1.3.2 Interior view ................... 5 1.3.3 Printer lights ....................6 Status lights ..................6 1.4.1 System mode .................. - Page 6 D4-280plus User Manual Maintenance ......................38 Cleaning ....................38 Printhead ..................38 4.1.1 Media housing ................39 4.1.2 Sensor ................... 40 4.1.3 Platen roller .................. 40 4.1.4 Cutter.................... 41 4.1.5 Troubleshooting ....................46 Printer issues ..................... 46 Media issues ....................47 Other issues ....................
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Page 7: Introduction
D4-280plus User Manual 1 Introduction Thank you for purchasing the ARGOX D4-280plus printer. This manual provides information about how to set up and operate your printer, load the media and solve common problems. 1.1 Features ￭ Various Connectivity Options USB, Ethernet, RS-232 ￭... -
Page 8: Unpacking
D4-280plus User Manual 1.2 Unpacking Make sure all of the following items are included in your package. ARGOX D4-280plus Quick Installation Printer Guide Power Supply AC Power Cord Accessories When you receive the printer, open the package immediately and inspect for shipping damage. -
Page 9: Understand Your Printer
D4-280plus User Manual 1.3 Understand your printer 1.3.1 Perspective view LED Indicator 1 LED Indicator 2 Top Cover Feed Button Cover Open Latch... -
Page 10: Back View
D4-280plus User Manual 1.3.2 Back view Power Jack Power Switch USB B RS232 USB A Caution The areas indicated by the ellipse have sharp edges. To avoid injury, be careful not to touch them when handling the printer. Caution To avoid injury, be careful not to trap your fingers in the Paper Slot while opening or closing the Top Cover. -
Page 11: Interior View
D4-280plus User Manual 1.3.3 Interior view Thermal Printhead Transmissive Sensor Core Holders Media Roll Holders Media Guides Thumbscrew Transmissive Sensor Warning The thermal printhead becomes very hot during printing. Do not touch the thermal printhead or touch around it directly after printing. By doing so you may get burnt. -
Page 12: Printer Lights
D4-280plus User Manual 1.4 Printer lights There are two LED lights that show the status of your printer. 1.4.1 Status lights Status lights help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate. LED image Blinking Speed Blinking Interval... - Page 13 D4-280plus User Manual Blinking LED 2 LED 1 Description pattern The printer is ready to print. Green Green In pause. Green Green The printer is receiving data. Green Green Green Green TPH high temperature. The printer is writing data to the flash or USB memory. Green Green The USB memory is being initialized.
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Page 14: System Mode
D4-280plus User Manual Blinking LED 2 LED 1 Description pattern The print module is opened when the printer is turned on. Top Cover Open Cover (Thermal Head) open error during printing. Flash ROM on the CPU board error or USB memory error. -
Page 15: Get Started
D4-280plus User Manual 2 Get started This chapter describes how to set up your printer. Caution Do not use your printer in areas exposed to splashing water or any other liquid. Caution Do not drop your printer, or place it in an area subject to humidity, vibration or shock. -
Page 16: Turn On/Off Your Printer
D4-280plus User Manual 2.2 Turn on/off your printer When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer. 2.2.1 Turn on your printer 1. -
Page 17: Turn Off Your Printer
D4-280plus User Manual 2.2.2 Turn off your printer 1. Make sure LED 2 is off and LED 1 is solid green before turning off the printer. 2. To turn off your printer, turn off the Power Switch as below. The “O” is the OFF position. -
Page 18: Load Media
D4-280plus User Manual 2.3 Load media There are various types and sizes for the media roll. Load the applicable media to satisfy your need. 2.3.1 Prepare media Load the outside wound media roll into the printer. In case the media roll is dirty during shipping, handling or storage, remove the outside length of the media. -
Page 19: Place A Media Roll
D4-280plus User Manual 2.3.2 Place a media roll 1. Open the top cover of the printer. 2. Place the 1.5” media roll between the holders. Make sure the print side is up, and the media roll is clamped tightly by the holders. - Page 20 D4-280plus User Manual 3. Pull the media until it reaches out of the printer. Thread the media under the media guides. Caution Do not ship or carry the printer while it holds a label roll. 4. Close the top cover.
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Page 21: Test Media Feed
D4-280plus User Manual 2.3.3 Test media feed Turn on the printer, and press the FEED button to feed a label. After the label is fed or printed, the printer's cutter automatically cuts the paper. Take out the cut paper before the printer makes the next label paper print. If you do not use the printer for a long period of time, remove the paper roll to avoid paper jam from the sticking feature of the paper. -
Page 22: Media Types / Linerless Label
D4-280plus User Manual 2.4 Media types / Linerless label The D4-280plus is a printer exclusively for linerless paper roll. Before loading the media in the printer, please make sure that you use the media in correct size and shape. Refer to the information on the size and shape of the media that can be used on this printer, as shown below. -
Page 23: Media Sensing
D4-280plus User Manual 2.5 Media sensing D4-280plus printers offer transmissive sensor. It is used for detecting specific media type. 2.5.1 Paper-end sensor (transmissive sensor) The transmissive sensor is fixed and placed near the center of the printhead. Make sure that the print side faces up. Cut the leading edge of the media straight with scissors. -
Page 24: Printer Operation
D4-280plus User Manual 3 Printer operation This chapter provides information about printer operation. 3.1 Self test The printer can run a self test to print a configuration label, which helps you understand current settings of the printer. 1. Turn off the printer. 2. - Page 25 D4-280plus User Manual Your configuration label should look like this:...
- Page 26 D4-280plus User Manual 1. Version Information (D4-280plus-V01.00 20200622) The firmware version and its build date. 2. Standard RAM Display SDRAM size. 3. Available RAM RAM is able to be used. 4. Flash Type The flash memory type and size. 5. Available Flash Flash is able to be used.
- Page 27 D4-280plus User Manual 17. Cut Count It counts the times the cutter cuts. 18. RS232 Protocol It lists RS-232C settings in the following order: baud rate, data length, parity check, stop bit and flow control. 19. Code page The character set table. 20.
- Page 28 D4-280plus User Manual 30. Socket Communication When it is enabled, the host communicates with the printer via the socket. 31. Socket Port Display printer port number. 32. IPv6 Mode It determines how you get the IPv6 address of your printer. There are three modes: MANUAL, DHCPv6 or AUTO.
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Page 29: Reset Your Printer
D4-280plus User Manual 3.2 Reset your printer By resetting your printer, you can return your printer to the state it was in when you receive it. This can help you solve some problems caused by settings changed during the printing. Do the following to reset your printer: 1. -
Page 30: Communications
D4-280plus User Manual 3.3 Communications 3.3.1 Interfaces and Requirements This printer comes with USB type A and type B interfaces, a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface and an Ethernet module. USB Interface Requirements The Universal Serial Bus (USB) interface is compatible with your existing PC hardware. - Page 31 D4-280plus User Manual Ethernet Module Status Indicators The indicators with two different colors help users understand status of Ethernet: LED Status Description Both Off No Ethernet link detected. The printer waits for printer ready. Blinking It will take about few seconds to be ready. On: 100 Mbps link Speed LED Green...
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Page 32: Driver Installation
D4-280plus User Manual 3.4 Driver installation The bundled printer driver can be applied to all applications under Windows Vista/ Windows 7/ Windows 8/ Windows 10, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer. -
Page 33: Installing A Plug And Play Printer Driver (For Usb Only)
D4-280plus User Manual 3.4.1 Installing a Plug and Play printer driver (for USB only) 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable to the USB port on the printer and on the PC. - Page 34 D4-280plus User Manual 4. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". 5. Click "Finish".
- Page 35 D4-280plus User Manual 6. Select Install printer drivers and Click "Next" 7. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer” Then click “Next.”...
- Page 36 D4-280plus User Manual 8. Enter Printer name (i.e. Argox D4-280plus PPLZ) and select "do not share this printer”, and click "Next" 9. Check all the data on the showing screen, if it is correct, click "Finish".
- Page 37 D4-280plus User Manual 10. After the related files have been copied to your system, click "Finish". 11. After driver installation is complete, click "Close". The driver should now be installed.
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Page 38: Installing A Printer Driver (For Other Interfaces Except Usb)
D4-280plus User Manual 3.4.2 Installing a Printer Driver (for other interfaces except USB) 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer for installing a printer driver for other interfaces except USB. - Page 39 D4-280plus User Manual 3. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". 4. Click "Finish".
- Page 40 D4-280plus User Manual 5. Select Install printer drivers and Click "Next" 6. Make sure printer is connected to PC, select “Other” and click “Next”:...
- Page 41 D4-280plus User Manual 7. Select model & emulation - the following examples are based on model D4-280plus PPLZ: 8. Select the port of the printer and click "Next".
- Page 42 D4-280plus User Manual 9. Enter Printer name (i.e. Argox D4-280plus PPLZ) and select "do not share this printer”, and click "Next". 10. Check all the data on the showing screen, if it is correct, click "Finish".
- Page 43 D4-280plus User Manual 11. After the related files have been copied to your system, click "Finish". 12. After driver installation is complete, click "Close". The driver should now be installed.
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Page 44: Maintenance
D4-280plus User Manual 4 Maintenance This chapter describes routine cleaning procedure. 4.1 Cleaning To maintain print quality and extend the life of the printer, you need to service the printer regularly. It is strongly recommended that the printer be serviced each time a new paper roll is replaced and at the end of the day. Caution Always turn off the printer before cleaning. -
Page 45: Media Housing
D4-280plus User Manual Cleaning steps: 1. Prepare a thermal head cleaner. 2. Gently clean the printhead in one direction. That is, clean it only from left to right or vice versa. Important Printhead warranty becomes void if printhead’s serial number is removed, altered, defected, or made illegible, under every circumstance. -
Page 46: Sensor
D4-280plus User Manual 4.1.3 Sensor Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. 3. -
Page 47: Cutter
D4-280plus User Manual 4.1.5 Cutter Clean the cutter every one label roll or at the end of day. 1. Turn the power off. 2. Wipe Cutter Outlet and Cutter Tray with a soft cloth moistened with absolute ethyl alcohol. 3. Detach the Cutter Tray from the Cutter Block. 4. - Page 48 D4-280plus User Manual 5. Slide two levers as indicated by the arrows. 6. Open the Paper Guide for cleaning. 7. Wipe up and down the Paper Guide with a soft cloth moistened with absolute ethyl alcohol.
- Page 49 D4-280plus User Manual 8. Wipe the residue away from the 3 protruding portions of the Paper Guide with a soft cloth moistened with absolute ethyl alcohol. 9. Use the Scraper to remove adhesive residues from the cutter blade. 10. Use the Cleaner Pen to clean the blade surface.
- Page 50 D4-280plus User Manual Note: To make it easier to clean the cutter module, you can remove the cutter module from the printer. To remove the cutter module, just pull the connector of connection cable of the printer out of the socket on the circuit board of the cutter module.
- Page 51 D4-280plus User Manual After finishing the cleaning work, remember to connect the cable of the printer back to the socket on the circuit board of the cutter module. Before connection, determine that the blue portions of the connector and socket are on the same side.
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Page 52: Troubleshooting
D4-280plus User Manual 5 Troubleshooting This chapter provides the information about printer problems and solutions. 5.1 Printer issues The printer won’t turn on ￭ Did you attach the AC power cord? ￭ Make sure the power supply’s connector is inserted into the printer power jack. -
Page 53: Media Issues
D4-280plus User Manual 5.2 Media issues The media is out ￭ Load a new media roll. The paper is jammed ￭ Open the printer and clear the jammed paper. ￭ Make sure the paper is held properly by the Media Guides. The printing position is not correct ￭... -
Page 54: Other Issues
D4-280plus User Manual 5.3 Other issues There are broken lines in the printed label ￭ The printhead is dirty. Clean the printhead. An error occurred when writing data to the USB memory ￭ Did you insert the USB drive? ￭ Make sure the USB drive is plugged tightly into the port. -
Page 55: Specifications
D4-280plus User Manual 6 Specifications This chapter provides specifications for the printer. Specifications are subject to change without notice. 6.1 Printer Model D4-280plus Direct Thermal Print method Resolution 203 dpi (8 dots/mm) Centered Media Alignment Operation Mode Cutter mode Paper-End Sensor (Transmissive Sensor), Head Open Sensor, Sensor and Taken-off Sensor 2, 3, 4, 5, 6 inches/sec... -
Page 56: Media
D4-280plus User Manual 6.2 Media Properties Description Length: 25.4mm ~ 152.4mm Media Size Width: 25.4mm ~ 118mm Max Roll Diameter Size: 127 mm (5 inches) -
Page 57: Fonts, Barcodes, And Graphics Specification
D4-280plus User Manual 6.3 Fonts, Barcodes, and Graphics Specification The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB, and PPLZ are printer programming languages, through which the host can communicate with your printer. Printer Programming Language PPLA Programming Language PPLA... - Page 58 D4-280plus User Manual Printer Programming Language PPLB Programming PPLB Language Internal fonts 5 fonts with different point size 8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866, 737, 851, 869, 1252, 1250, 1251, 1253, 1254, 1255 Symbol sets 7 bits code page: USA, BRITISH, GERMAN, (Code pages)
- Page 59 D4-280plus User Manual Printer Programming Language PPLZ Programming Language PPLZ 8 (A~H) fonts with different point size. 8 AGFA fonts: 7 (P~V) fonts with fixed different Internal fonts point size (not scalable). 1 (0) font with scaling point size. USA1, USA2, UK, HOLLAND, DENMARK/NORWAY, SWEDEN/FINLAND, GERMAN, FRANCE1, FRANCE2, ITALY, Symbol sets...
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Page 60: Wireless Lan (Option)
D4-280plus User Manual 6.4 Wireless LAN (Option) Properties Wireless LAN I/F Protocol IEEE 802.11 b/g/n Hardware Enabled Device WIRELESS PRINTER Operating Temperature -20°C ~ +85°C Destination Europe Frequency 2412 ~ 2462 MHz 2412 ~ 2472 MHz (Center Channel) Channel 1 ~ 11 ch 1 ~ 13 ch Spacing 5 MHz... - Page 61 D4-280plus User Manual Properties Wireless LAN I/F Antenna External antenna Aerial power 802.11b Max +15 dBm 802.11g Max +17 dBm 802.11n Max +17 dBm Connection mode Infrastructure, Adhoc Software Default IP Address 192.168.1.1 Default Subnet Mask 255.255.0.0 Default ESSID WIRELESS PRINTER Security IEEE 802.11i Cryptograp...
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Page 62: Bluetooth (Optional)
D4-280plus User Manual 6.5 Bluetooth (Optional) Properties Bluetooth I/F Standard Bluetooth 2.1 Enable Device BT PRINTER Operating Temperature 41°F (5°C) ~ 104°F (40°C) Storage Temperature -4°F (-20°C) ~ 140°F (60°C) Operating Humidity 25 ~ 85 % Non-condensing R.H Storage Humidity 10 ~ 90 % Non-condensing R.H Connection Form Only one-to-one connection is... -
Page 63: Ethernet
D4-280plus User Manual 6.6 Ethernet Properties Description Port RJ-45 10Base-T/100Base-T (Auto Detecting) Speed Protocol ARP, IP, ICMP, UDP, TCP, HTTP, DHCP, Socket, LPR, IPv4, SNMPv2 Mode TCP Server/Client, UDP Client HP Auto-MDIX, Auto-Negotiation Technology 6.7 Electrical and operating environment Properties Range Voltage: AC 100 V ~ 240 V ±... -
Page 64: Interfaces
D4-280plus User Manual 6.9 Interfaces This section provides information about IO port specifications for the printer. 6.9.1 USB There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices and hubs. The figure below shows their pinouts. -
Page 65: Ethernet
D4-280plus User Manual 6.9.2 Ethernet The Ethernet uses RJ-45 cable, which is 8P8C (8-Position 8-Contact). The figure below shows its pinout. 1 2 3 4 5 6 7 8 Signal Transmit+ Transmit- Receive+ Reserved Reserved Receive- Reserved Reserved... -
Page 66: Rs-232C
D4-280plus User Manual 6.9.3 RS-232C The RS-232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start-stop mode. The figure below shows its pinout. Signal Description No Function Transmit Receive No Function Ground No Function Clear to Send Request to Send No Connection...