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If you need service or assistance, we suggest
you follow these four stem:
1. Before calling for assistance...
Performance
problems
often
result from little
things you can find and fix yourself
without
tools
of any kind.
1. If dishwasher
won't run, or stops during
cycle:
l
Is doortightly
closed
and securely
latched?
l
Has cycle
been
correctly
set (and
control
knob pulled
out)?
l
Is water turned
on?
l
Has house
fuse blown
or circuit
breaker
tripped?
l
Is the
power
cord
plugged
in (if so
equipped]?
l
Has electrical
power
been
interrupted?
l
If motor has stopped
because
of overload,
it will automatically
reset itself within
a few
minutes.
If motor
does
not start,
call
for
service.
2. If water remains
in the dishwasher:
l
Has the cycle
completed?
l
A small amount
of water
may remain
in the
removable
pump
guard
section
of the filter.
l
Is drain air gap clogged?
(DU3003XL
and
DU3Ol6XL only]
3. If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack in backwards?
(The rack
bumpers
should
be at the front.)
l
Is the dishwasher
detergent
fresh and
dry
without
lumps?
l
Is the cycle
completed?
2. If you need assistance * . . .
Call
Whlrlpool
COOL-LINE
R service
assls-
tance
telephone
number.
Dlal tree from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan
. . . . . . . . . . , . . . . . . . . (800) 632-2243
Alaska
& Hawall
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if ser-
vice is necessary,
recommend
a qualified
service
company
in your area.
3. If you need service*...
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-
CARE R Service
Com-
panies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
and
provide
after-
warranty
service,
anywhere
in
the
United States. To locate
TECH-CARE service
in your
area, call our COOL-LINE service
assistance
tele
phone
number
(see Step 2) or look in your tele-
phone
directory
Yellow
Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
MAJOR--REPAIRING
b PARTS
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISEOTECH4ARESERVlCE
FRANCHISEOTECH-CARESERVICE
SERL'ICE
C'O,MPA.VIES
SERVICE
COMPA.VIE.5
XYZSERVICECO
XYZSERVICECO
I23 Maple
999.9999
123 Maple
999.9999
OR
WASHING
MACHINES,
DRYERS
A IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE
('OMPA.VIES
XYZSERVICECO
123 Maple
999.9999
FSP
quallty
ports.
look
for this
symbol
of quality
whenever
you need
o replacement
part
"
for your Whirlpool
appliance.
FSP replacement
parts
will fit right and work right, because
they are
mode
to the same
exacting
speclflcatlons
used to build
every
new Whirlpool
appliance
0
FSP is o registered
trademark
of Whirlpool
Corporation
far
4. If you have a problem* . . .
Call
our COOL-LINE
service
assistance
tele-
phone
number
[see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
"If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order
to better
respond
to
your request
for assistance.
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